Question 1.
Management
ANSWER
getting work done through others
Question 2.
Efficiency
ANSWER
getting work done with a minimum of effort, expense, or waste
Question 3.
Effectiveness
ANSWER
accomplishing tasks that help fulfill organizational objectives
Question 4.
Four Functions of Management
ANSWER
1. Planning
2. Organizing
3. Leading
4. Controlling
Question 5.
Planning
ANSWER
is to think and how to do it
Question 6.
Organizing
ANSWER
deciding where decisions will be made and who does what job
Question 7.
Leading
ANSWER
inspiring and motivating workers to work hard to achieve organizational goals
, Question 8.
Controlling
ANSWER
monitoring the progress and taking corrective actions when needed
Question 9.
Top managers are responsible for creating:
ANSWER
- context for change
- employee buy-in: employee commitment
- positive organizational culture via language and action
Question 10.
Middle managers are responsible for:
ANSWER
- Setting objectives consistent with top management's goals -Planning and allocating resources to meet objectives
- Linking and coordination divisions within a firm
- Monitoring and managing the performance of the subunits and individual managers
Question 11.
First-line managers are responsible for
ANSWER
-managing the performance of entry level employees -teaching entry level employees how to do their jobs -making schedules and operating plans based on
middle managements intermediate range plans
Question 12.
team leaders are responsible for
ANSWER
- facilitating team activities toward goal accomplishment
Question 13.
Interpersonal Managerial Roles
ANSWER
1. Figurehead
2. Leader
3. Liaison
Question 14.
Figurehead Role
ANSWER
managers perform ceremonial duties
, Question 15.
Liaison Role
ANSWER
managers deal with people outside their units
Question 16.
Informational Managerial Roles
ANSWER
1. Monitor
2. Disseminator
3. Spokesperson
Question 17.
Monitor Role
ANSWER
managers scan their environment for information, contact others, and receive unsolicited information
Question 18.
Disseminator Role
ANSWER
managers share the information they have collected with their subordinates and others in the company
Question 19.
Spokesperson Role
ANSWER
managers share information with people outside their departments or companies
Question 20.
Decisional Managerial Roles
ANSWER
1. Entrepreneur
2. Disturbance Handler
3. Resources Allocator
4. Negotiator
Question 21.
Entrepreneur Role
ANSWER
managers adapt themselves, their subordinates, and their units to change