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WGU D353 Training Needs Assessment Task 1 | Strategic Training & Development Study Guide 2026/2027

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WGU D353 Training Needs Assessment Task 1 | Strategic Training & Development Study Guide 2026/2027

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Course: D353 Training Needs Assessment. TASK I.
10/23/2024


A. Create a needs assessment plan to analyze the organization’s
training needs and recommend a training strategy by doing the
following:
1. Explain how you would assess the organization’s training needs
for the newly acquired floor agents.

First, I would analyze the organization when assessing our company’s
training needs for our new floor agents. I would perform a SWOT
analysis to determine the strengths and weaknesses of our
company. This will help determine whether our company has the
resources to provide our new staff with proper training.
The next step would be to perform a job analysis. I will observe the
functions of the job and talk to our best floor agents to get
suggestions on what to add to our training program. This type of
analysis will help us to identify what type of training is required for
this job, and will help us properly train our new hires.
The final step would be the person analysis. I will be asking each of my
new employees some basic job-related questions to determine
what they already know about the given job. This will allow me to
determine what kind of training is needed and how much.


2. Conduct a strengths, weaknesses, opportunities, and threats
(SWOT) analysis of the company’s training needs for the floor
agents by doing the following:
a. Identify one strength that is internal to the organization.

An internal strength of our company is that we already have good floor
agents working for our company in our stores that have been
open for a while.


i. Explain how the strength affects training needs and outcomes for
the floor agents.



This study source was downloaded by 1827175 from cliffsnotes.com on 01-08-2026 18:51:18 GMT -06:00


*@*^%^#!*&^*&^!()(@*&$*@10/23/2026,
*@*^%^#!*&^*&^!()(@*&$*@10/23/2026,
*@*^%^#!*&^*&^!()(@*&$*@10/23/2026,
4:03:13 AM1
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