IAHSS Certification Exam Questions and
100% Correct Answers (A+ Grade) (full
study guide)
Question 1
What is the key factor in tactical deployment?
A. Availability of other officers.
B. Waiting for supervisor.
C. Control of distance.
D. Time.
Correct Answer
C. Control of distance.
Question 2
Which organization developed a code of ethics for healthcare security?
A. International Association for Healthcare Security and Safety. (IAHSS)
B. National Fire Protection Agency. (NFPA)
C. Federal Emergency Management Agency (FEMA)
D. Department of Public Health.
Correct Answer
A. International Association for Healthcare Security and Safety. (IAHSS)
Question 3
In an Incident Command System, which Command Staff position is the conduit for
information to internal and external stakeholders, including the media, or other
organizations seeking information directly from the incident or event?
a. Information Officer
b. Liaison Officer
c. Resource Officer
d. Safety Officer
Correct Answer
a. Information Officer
Page 1 of 71
,Question 4
Which of the following is a physical environment consideration, as defined by the
joint Commission?
A. Staffing competency.
B. Medical records.
C. Life safety.
D. Patient privacy.
Correct Answer
C. Life safety.
Question 5
Which of the following is NOT a true statement about customers' perceptions of their
experience?
A. Interaction is subject to personal interpretation.
B. Interaction can only be perceived by words stated.
C. Interaction is affected by body language.
D. Interaction is affected by all of your actions.
Correct Answer
B. Interaction can only be perceived by words stated.
Question 6
Which of the following is NOT one of the basic steps in report writing?
A. Gather information.
B. Record information.
C. Write the report.
D. Examine the report.
Correct Answer
D. Examine the report.
Page 2 of 71
,Question 7
Which of the following greatly improves the effectiveness of an access control
system?
a. Signage
b. Magnetic locks
c. Magnetic swipe cards
d. Fences
Correct Answer
a. Signage
Question 8
Which standard of the Occupational Safety and Healthcare Administration (OSHA)
directly affects healthcare?
A. Hearing protection.
B. Hazard communication.
C. Electrical safety.
D. Fire safety.
Correct Answer
B. Hazard communication.
Question 9
In which way is a security officer likely to interact with a patient?
A. Picking up or returning patient's valuables.
B. Investigating lost or stolen property.
C. Helping resolve domestic disputes occurring at the facility.
D. All of the above.
Correct Answer
D. All of the above.
Page 3 of 71
, Question 10
Which organization requires the hospital to train forensic staff?
A. Occupational Safety and Health Administration (OSHA).
B. Environmental Protection Agency (EPA).
C. The Joint Commission.
D. National Fire Protection Agency.
Correct Answer
C. The Joint Commission.
Question 11
Which of these are required in exercising the organization's emergency management
plan?
a. Monthly testing
b. Two exercises yearly
c. An exercise with actual patients
d. An exercise using a medical evacuation helicopter
Correct Answer
b. Two exercises yearly
Question 12
Which of the following is a security issue for employees of support or ancillary
services?
a. Well staffed during the day
b. Isolated at night
c. Mix of certified and non-certified employees
d. Located in the center of the facility
Correct Answer
b. Isolated at night
Page 4 of 71
100% Correct Answers (A+ Grade) (full
study guide)
Question 1
What is the key factor in tactical deployment?
A. Availability of other officers.
B. Waiting for supervisor.
C. Control of distance.
D. Time.
Correct Answer
C. Control of distance.
Question 2
Which organization developed a code of ethics for healthcare security?
A. International Association for Healthcare Security and Safety. (IAHSS)
B. National Fire Protection Agency. (NFPA)
C. Federal Emergency Management Agency (FEMA)
D. Department of Public Health.
Correct Answer
A. International Association for Healthcare Security and Safety. (IAHSS)
Question 3
In an Incident Command System, which Command Staff position is the conduit for
information to internal and external stakeholders, including the media, or other
organizations seeking information directly from the incident or event?
a. Information Officer
b. Liaison Officer
c. Resource Officer
d. Safety Officer
Correct Answer
a. Information Officer
Page 1 of 71
,Question 4
Which of the following is a physical environment consideration, as defined by the
joint Commission?
A. Staffing competency.
B. Medical records.
C. Life safety.
D. Patient privacy.
Correct Answer
C. Life safety.
Question 5
Which of the following is NOT a true statement about customers' perceptions of their
experience?
A. Interaction is subject to personal interpretation.
B. Interaction can only be perceived by words stated.
C. Interaction is affected by body language.
D. Interaction is affected by all of your actions.
Correct Answer
B. Interaction can only be perceived by words stated.
Question 6
Which of the following is NOT one of the basic steps in report writing?
A. Gather information.
B. Record information.
C. Write the report.
D. Examine the report.
Correct Answer
D. Examine the report.
Page 2 of 71
,Question 7
Which of the following greatly improves the effectiveness of an access control
system?
a. Signage
b. Magnetic locks
c. Magnetic swipe cards
d. Fences
Correct Answer
a. Signage
Question 8
Which standard of the Occupational Safety and Healthcare Administration (OSHA)
directly affects healthcare?
A. Hearing protection.
B. Hazard communication.
C. Electrical safety.
D. Fire safety.
Correct Answer
B. Hazard communication.
Question 9
In which way is a security officer likely to interact with a patient?
A. Picking up or returning patient's valuables.
B. Investigating lost or stolen property.
C. Helping resolve domestic disputes occurring at the facility.
D. All of the above.
Correct Answer
D. All of the above.
Page 3 of 71
, Question 10
Which organization requires the hospital to train forensic staff?
A. Occupational Safety and Health Administration (OSHA).
B. Environmental Protection Agency (EPA).
C. The Joint Commission.
D. National Fire Protection Agency.
Correct Answer
C. The Joint Commission.
Question 11
Which of these are required in exercising the organization's emergency management
plan?
a. Monthly testing
b. Two exercises yearly
c. An exercise with actual patients
d. An exercise using a medical evacuation helicopter
Correct Answer
b. Two exercises yearly
Question 12
Which of the following is a security issue for employees of support or ancillary
services?
a. Well staffed during the day
b. Isolated at night
c. Mix of certified and non-certified employees
d. Located in the center of the facility
Correct Answer
b. Isolated at night
Page 4 of 71
