RHFAC COMPREHENSIVE EXAM
QUESTIONS AND CORRECT ANSWERS
STUDY GUIDE
●● accessibility
Answer: degree to which a product, device, activity, facility, service or
environment allows everyone to participate fully and is available to
everyone on an equal basis
●● Meaningful access
Answer: access that meets the real accessibility needs of all users of a
Site, regardless of their physical ability
●● Seeing
Answer: sensory disability, includes people with blindness and low
vision
●● Hearing
Answer: sensory disability, includes people with partial hearing loss to
total hearing loss
●● Physical disabilities
Answer: includes mobility, flexibility, dexterity, and pain
,●● Learning disabilities
Answer: affects acquision, organization, retention, understanding or use
of verbal or non-verbal information
●● Developmental disabilities
Answer: occur from birth or early childhood, inhibit or delay an
individual's ability to perform a number of tasks
●● Mental health related
Answer: disorders that affect mood, thinking and behaviour
●● Memory
Answer: affects storage, retention, and recollection of memories
●● Communication disabilities
Answer: impact speaking or understanding spoken language, can overlap
with other challenges such as learning difficulties, cognitive challenges,
or an aspect of autism spectrum disorders, mental health-related
problems, or hearing-related conditions
●● Visible vs. invisible disabilities
Answer: physical are often visible, learning disability or mental health
are hidden
,●● Medical model of disability
Answer: disability as a medical condition and expects the person with
the disability to change to fit with society
●● Social model of disability
Answer: method of looking at the disability experience considers an
individual's needs in the context of wider society. Focuses on barriers
created by society
●● Barriers to Accessibility
Answer: Accessibility for Ontarians with Disabilities Act identifies five
barriers—attitudinal, architectural and physical, organizational or
systemic, information or communications, technology
●● attitudinal barriers
Answer: behaviours, perceptions and assumptions that discriminate
against persons with disabilities
Assuming a person with a physical disability is not capable of being
employed,
Assuming a person with hearing loss cannot effectively communicate
socially or in a work setting,
, Assuming that someone with vision loss cannot navigate public
transportation, city streets or even a filing cabinet,
Assuming that a person with mental health issues cannot handle stress.
●● Architectural or Physical
Answer: elements of buildings or outdoor spaces that block or limit
access to persons with disabilities,
Sidewalks, hallways, and doorways that are too narrow for a wheelchair,
scooter or walker,
Counters or desks that are too high for persons of short stature or
someone using a wheelchair, or other mobility device, to interact with
staff or to carry out a transaction,
Poor lighting that makes it difficult for a person with low vision to see or
for someone who lip-reads or uses sign language,
Doorknobs that are difficult to grasp for a person with arthritis,
telephones that are not equipped with telecommunications devices for
people who are deaf or hard of hearing,
lack of visual fire alarms could mean that a person with a hearing
disability is working in an area that is unsafe for them.
●● Organizational or Systemic
QUESTIONS AND CORRECT ANSWERS
STUDY GUIDE
●● accessibility
Answer: degree to which a product, device, activity, facility, service or
environment allows everyone to participate fully and is available to
everyone on an equal basis
●● Meaningful access
Answer: access that meets the real accessibility needs of all users of a
Site, regardless of their physical ability
●● Seeing
Answer: sensory disability, includes people with blindness and low
vision
●● Hearing
Answer: sensory disability, includes people with partial hearing loss to
total hearing loss
●● Physical disabilities
Answer: includes mobility, flexibility, dexterity, and pain
,●● Learning disabilities
Answer: affects acquision, organization, retention, understanding or use
of verbal or non-verbal information
●● Developmental disabilities
Answer: occur from birth or early childhood, inhibit or delay an
individual's ability to perform a number of tasks
●● Mental health related
Answer: disorders that affect mood, thinking and behaviour
●● Memory
Answer: affects storage, retention, and recollection of memories
●● Communication disabilities
Answer: impact speaking or understanding spoken language, can overlap
with other challenges such as learning difficulties, cognitive challenges,
or an aspect of autism spectrum disorders, mental health-related
problems, or hearing-related conditions
●● Visible vs. invisible disabilities
Answer: physical are often visible, learning disability or mental health
are hidden
,●● Medical model of disability
Answer: disability as a medical condition and expects the person with
the disability to change to fit with society
●● Social model of disability
Answer: method of looking at the disability experience considers an
individual's needs in the context of wider society. Focuses on barriers
created by society
●● Barriers to Accessibility
Answer: Accessibility for Ontarians with Disabilities Act identifies five
barriers—attitudinal, architectural and physical, organizational or
systemic, information or communications, technology
●● attitudinal barriers
Answer: behaviours, perceptions and assumptions that discriminate
against persons with disabilities
Assuming a person with a physical disability is not capable of being
employed,
Assuming a person with hearing loss cannot effectively communicate
socially or in a work setting,
, Assuming that someone with vision loss cannot navigate public
transportation, city streets or even a filing cabinet,
Assuming that a person with mental health issues cannot handle stress.
●● Architectural or Physical
Answer: elements of buildings or outdoor spaces that block or limit
access to persons with disabilities,
Sidewalks, hallways, and doorways that are too narrow for a wheelchair,
scooter or walker,
Counters or desks that are too high for persons of short stature or
someone using a wheelchair, or other mobility device, to interact with
staff or to carry out a transaction,
Poor lighting that makes it difficult for a person with low vision to see or
for someone who lip-reads or uses sign language,
Doorknobs that are difficult to grasp for a person with arthritis,
telephones that are not equipped with telecommunications devices for
people who are deaf or hard of hearing,
lack of visual fire alarms could mean that a person with a hearing
disability is working in an area that is unsafe for them.
●● Organizational or Systemic
