Emergency Fire Dispatch (EFD) Certification Exam
The Emergency Fire Dispatch (EFD) Certification Exam is the credentialing assessment for the Emergency Fire Dispatcher (EFD) certification issued by the International Academies of Emergency Dispatch (IAED). This certification validates competency in using the Fire Priority Dispatch System (FPDS™) to process fire and rescue emergency calls with structured, protocol-based call handling . Exam Format and Requirements: The initial certification requires completion of an approved EFD course followed by a 50-question written exam with a minimum passing score of 80%. Retests are available for a $30 fee . The course itself is an intensive three-day training covering FPDS protocols, and it is typically open only to personnel already hired by a Public Safety Answering Point (PSAP) or Dispatch Only Center . Core Content: The exam tests knowledge of Chief Complaint Protocols (e.g., Structure Fire, HAZMAT, Watercraft in Distress), Determinant Codes for prioritizing responses, Pre-Arrival Instructions (PAIs), Dispatch Life Support (DLS), the Incident Command System (ICS), and protocol compliance standards . Candidates must demonstrate the ability to systematically collect caller information, assign correct determinant codes based on incident severity, and provide life-saving instructions before responders arrive . Recertification: The EFD certification is valid for two years. Recertification requires completing 24 hours of Continuing Dispatch Education (CDE), submitting a current CPR card, passing a 50-question recertification exam with at least 80%, and paying a $50 fee .
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- Uploaded on
- October 22, 2026
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- 3
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- 2026/2027
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- Exam (elaborations)
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