NATE AC SERVICE CERTIFICATION
PRACTICE QUESTIONS AND COMPLETE
SOLUTIONS
◉ What type of organization is NATE?
Answer: An independent, third-party, nonprofit certification body.
◉ What test types are mentioned for NATE certification?
Answer: Installation and service tests.
◉ How are NATE tests administered?
Answer: Paper or electronic tests; all tests must be proctored.
◉ What should you do before the NATE test?
Answer: Do not wait until the last minute; study in a proper
environment and get plenty of sleep.
◉ What are three sources for test preparation?
Answer: Book, presentation/discussion, and experience.
◉ What should you bring to test day?
,Answer: Non-programmable calculator, #2 pencils, photo ID, test
fee, and arrive on time.
◉ What should you do with your phone/electronics on test day?
Answer: Leave them at home or in the car.
◉ What must you pass to earn NATE certification?
Answer: The Core, then one of the specialty exams.
◉ How many questions are on the Core and installation tests?
Answer: 50 multiple-choice questions.
◉ How many questions are on the service tests?
Answer: 100 multiple-choice questions.
◉ How many correct answers does each test question have?
Answer: One correct answer.
◉ What are soft skills?
Answer: Communication, math, judgment, ethics, and people
skills.
◉ What should a service report be?
Answer: A legible summary.
, ◉ How should proposals be written?
Answer: With proper detail, without slang and unnecessary
technical terms.
◉ What should you do when listening?
Answer: Do not interrupt; use appropriate feedback/body
language; ask questions and repeat instructions to ensure
understanding.
◉ What can computers be used for in HVAC business?
Answer: Service tickets, system design, proposals, and other
business tasks.
◉ Why are basic math skills important?
Answer: Technicians must know how to enter information and
use formulas.
◉ What math topics are specifically mentioned?
Answer: Percentages, discounts, markups, leak rates, and
temperature conversions.
◉ How should a technician present themselves?
Answer: Neat/clean, on time, aware of cultural/religious
differences, and professional.
PRACTICE QUESTIONS AND COMPLETE
SOLUTIONS
◉ What type of organization is NATE?
Answer: An independent, third-party, nonprofit certification body.
◉ What test types are mentioned for NATE certification?
Answer: Installation and service tests.
◉ How are NATE tests administered?
Answer: Paper or electronic tests; all tests must be proctored.
◉ What should you do before the NATE test?
Answer: Do not wait until the last minute; study in a proper
environment and get plenty of sleep.
◉ What are three sources for test preparation?
Answer: Book, presentation/discussion, and experience.
◉ What should you bring to test day?
,Answer: Non-programmable calculator, #2 pencils, photo ID, test
fee, and arrive on time.
◉ What should you do with your phone/electronics on test day?
Answer: Leave them at home or in the car.
◉ What must you pass to earn NATE certification?
Answer: The Core, then one of the specialty exams.
◉ How many questions are on the Core and installation tests?
Answer: 50 multiple-choice questions.
◉ How many questions are on the service tests?
Answer: 100 multiple-choice questions.
◉ How many correct answers does each test question have?
Answer: One correct answer.
◉ What are soft skills?
Answer: Communication, math, judgment, ethics, and people
skills.
◉ What should a service report be?
Answer: A legible summary.
, ◉ How should proposals be written?
Answer: With proper detail, without slang and unnecessary
technical terms.
◉ What should you do when listening?
Answer: Do not interrupt; use appropriate feedback/body
language; ask questions and repeat instructions to ensure
understanding.
◉ What can computers be used for in HVAC business?
Answer: Service tickets, system design, proposals, and other
business tasks.
◉ Why are basic math skills important?
Answer: Technicians must know how to enter information and
use formulas.
◉ What math topics are specifically mentioned?
Answer: Percentages, discounts, markups, leak rates, and
temperature conversions.
◉ How should a technician present themselves?
Answer: Neat/clean, on time, aware of cultural/religious
differences, and professional.
