BADM 7050 Exam 2 – Latest Exam 2026/2027 | 120
Questions & Answers with Rationales | Complete
Study Guide
BADM 7050 – Information Systems
Exam 2: Comprehensive Practice Examination (120 Questions with Answers &
Rationales)
Instructions: Answer all questions. Each correct answer is followed by a rationale in italics.
The questions are drawn from the major topic clusters covered in Exam 2: organisational
behaviour, business process management, IT governance and strategy, innovation and
change, project management, enterprise systems, and IT investment metrics.
SECTION A – ORGANISATIONAL BEHAVIOUR AND CHANGE (Questions 1–25)
1. Which of the following best defines organisational behaviour?
A. The study of financial markets
B. The study of how individuals and groups behave within organisations
C. The study of marketing strategies
D. The study of accounting principles
,Answer: B
Rationale: Organisational behaviour (OB) is the study of how individuals, groups and
structures affect behaviour within organisations, with the goal of improving organisational
effectiveness. It draws from psychology, sociology and anthropology.
2. Which discipline contributes most to the study of individual behaviour in
organisations?
A. Sociology
B. Psychology
C. Anthropology
D. Economics
Answer: B
Rationale: Psychology focuses on individual behaviour, personality, learning, motivation and
perception, making it the primary contributor to the micro-level study of organisational
behaviour.
3. Which discipline contributes most to the study of group behaviour in
organisations?
A. Psychology
B. Sociology
C. Medicine
D. Engineering
Answer: B
Rationale: Sociology examines group dynamics, social structures and interpersonal
relationships, which are central to understanding group-level behaviour in organisations.
,4. What is the primary goal of organisational behaviour?
A. To increase employee turnover
B. To improve organisational effectiveness and employee well-being
C. To reduce profitability
D. To eliminate teamwork
Answer: B
Rationale: The goal of OB is to apply knowledge about human behaviour to improve
organisational effectiveness, employee satisfaction and overall workplace performance.
5. Which of the following is a dependent variable in organisational behaviour?
A. Personality
B. Job satisfaction
C. Ability
D. Values
Answer: B
Rationale: Dependent variables are the outcomes studied in OB, such as job satisfaction,
productivity, absenteeism, turnover and organisational citizenship behaviour. Independent
variables, such as personality and ability, influence these outcomes.
6. Which of the following is an independent variable in organisational behaviour?
A. Productivity
B. Turnover
C. Personality
D. Absenteeism
Answer: C
Rationale: Independent variables are the inputs that influence dependent variables.
, Personality, ability, values and attitudes are individual-level independent variables.
Productivity, turnover and absenteeism are dependent variables.
7. Which of the following best defines organisational culture?
A. The shared values, beliefs and norms that influence behaviour in an organisation
B. The financial structure of an organisation
C. The physical layout of an organisation
D. The marketing strategy of an organisation
Answer: A
Rationale: Organisational culture comprises the shared values, beliefs and norms that
shape how members behave and make decisions.
8. According to the five assumptions of inertia, what is the first step in any change
process?
A. Learning something new only
B. Unlearning something that is already present
C. Ignoring individual emotions
D. Avoiding motivation
Answer: B
Rationale: The first assumption states that any change process involves not only learning
something new but also unlearning something already present and possibly well integrated
into the personality and social relationships of the individual.
9. Which of the following is NOT one of Tichy’s levers of managerial change?
A. Technical levers
B. Political levers
Questions & Answers with Rationales | Complete
Study Guide
BADM 7050 – Information Systems
Exam 2: Comprehensive Practice Examination (120 Questions with Answers &
Rationales)
Instructions: Answer all questions. Each correct answer is followed by a rationale in italics.
The questions are drawn from the major topic clusters covered in Exam 2: organisational
behaviour, business process management, IT governance and strategy, innovation and
change, project management, enterprise systems, and IT investment metrics.
SECTION A – ORGANISATIONAL BEHAVIOUR AND CHANGE (Questions 1–25)
1. Which of the following best defines organisational behaviour?
A. The study of financial markets
B. The study of how individuals and groups behave within organisations
C. The study of marketing strategies
D. The study of accounting principles
,Answer: B
Rationale: Organisational behaviour (OB) is the study of how individuals, groups and
structures affect behaviour within organisations, with the goal of improving organisational
effectiveness. It draws from psychology, sociology and anthropology.
2. Which discipline contributes most to the study of individual behaviour in
organisations?
A. Sociology
B. Psychology
C. Anthropology
D. Economics
Answer: B
Rationale: Psychology focuses on individual behaviour, personality, learning, motivation and
perception, making it the primary contributor to the micro-level study of organisational
behaviour.
3. Which discipline contributes most to the study of group behaviour in
organisations?
A. Psychology
B. Sociology
C. Medicine
D. Engineering
Answer: B
Rationale: Sociology examines group dynamics, social structures and interpersonal
relationships, which are central to understanding group-level behaviour in organisations.
,4. What is the primary goal of organisational behaviour?
A. To increase employee turnover
B. To improve organisational effectiveness and employee well-being
C. To reduce profitability
D. To eliminate teamwork
Answer: B
Rationale: The goal of OB is to apply knowledge about human behaviour to improve
organisational effectiveness, employee satisfaction and overall workplace performance.
5. Which of the following is a dependent variable in organisational behaviour?
A. Personality
B. Job satisfaction
C. Ability
D. Values
Answer: B
Rationale: Dependent variables are the outcomes studied in OB, such as job satisfaction,
productivity, absenteeism, turnover and organisational citizenship behaviour. Independent
variables, such as personality and ability, influence these outcomes.
6. Which of the following is an independent variable in organisational behaviour?
A. Productivity
B. Turnover
C. Personality
D. Absenteeism
Answer: C
Rationale: Independent variables are the inputs that influence dependent variables.
, Personality, ability, values and attitudes are individual-level independent variables.
Productivity, turnover and absenteeism are dependent variables.
7. Which of the following best defines organisational culture?
A. The shared values, beliefs and norms that influence behaviour in an organisation
B. The financial structure of an organisation
C. The physical layout of an organisation
D. The marketing strategy of an organisation
Answer: A
Rationale: Organisational culture comprises the shared values, beliefs and norms that
shape how members behave and make decisions.
8. According to the five assumptions of inertia, what is the first step in any change
process?
A. Learning something new only
B. Unlearning something that is already present
C. Ignoring individual emotions
D. Avoiding motivation
Answer: B
Rationale: The first assumption states that any change process involves not only learning
something new but also unlearning something already present and possibly well integrated
into the personality and social relationships of the individual.
9. Which of the following is NOT one of Tichy’s levers of managerial change?
A. Technical levers
B. Political levers
