CAPM Joseph Phillips Flash Cards
A Guide to the Project Management Body of Knowledge (PMBOK Guide) - correct answersThe PMI
publication that defines widely accepted project management practices. The CAPM and the PMP exam
are based on this book.
Application areas - correct answersThe areas of expertise, industry, or function where a project is
centered. Examples of application areas include architecture, IT, health care, and manufacturing.
Business value - correct answersA quantifiable return on investment. The return can be tangible, such as
equipment, money, or market share. The return can also be intangible, such as brand recognition,
trademarks, and reputation.
Certified Associate in Project Management (CAPM) - correct answersA person who has slightly less
project management experience than a PMP, but who has qualified for and then passed the CAPM
examination.
Cultural and social environment - correct answersDefines how a project affects people and how those
people may affect the project. Cultural and social environments include the economic, educational,
ethical, religious, demographic, and ethnic composition of the people affected by the project.
Deliverable - correct answersA product, service, or result created by a project. Projects can have
multiple deliverables.
General management skills - correct answersThese include the application of accounting, procurement,
sales and marketing, contracting, manufacturing, logistics, strategic planning, human resource
management, standards and regulations, and information technology.
International and political environment - correct answersThe consideration of the local and international
laws, languages, communication challenges, time zone differences, and other non-collocated issues that
affect a project's ability to progress.
Interpersonal skills - correct answersThe ability to interact, lead, motivate, and manage people.
Iron Triangle of Project Management - correct answersA triangle with the characteristics of time, cost,
and scope. Time, cost, and scope each constitute one side of the triangle; if any side of the Iron Triangle
is not in balance with the other sides, the project will suffer. The Iron Triangle of Project Management is
also known as the Triple Constraints of Project Management, as all projects are constrained by time,
cost, and scope.
Physical environment - correct answersThe physical structure and surroundings that affect a project's
work.
,Process Groups - correct answersA collection of related processes in project management. There are five
process groups and 49 project management processes. The five process groups are Initiating, Planning,
Executing, Monitoring and Controlling, and Closing.
Program - correct answersA collection of related projects working in unison toward a common
deliverable.
Progressive elaboration - correct answersThe process of gathering project details. This process uses
deductive reasoning, logic, and a series of information-gathering techniques to identify details about a
project, product, or solution.
Project - correct answersA temporary endeavor to create a unique product, service, or result. The end
result of a project is also called a deliverable.
Project benefits management plan - correct answersA documented created and maintained by the
project sponsor and the project manager. The project benefits management plan defines what benefits
the project will create, when the benefits will be realized, and how the benefits will be measured.
Project business case - correct answersCreated and maintained by the project sponsor and shows the
financial validity of why a project is chartered and launched within the organization. Typically, the
project business case is created before the launch of the project and may be used as a go/no-go decision
point.
Project environment - correct answersThe location and culture of the environment where the project
work will reside. The project environment includes the social, economic, and environmental variables
the project must work with or around.
Project Management Institute (PMI) - correct answersAn organization of project management
professionals from around the world, supporting and promoting the careers, values, and concerns of
project managers.
Project life cycle - correct answersThe phases that make up the project. Project life cycles are unique to
the type of work being performed and are not universal to all projects.
Project management office (PMO) - correct answersA central office that oversees all projects within an
organization or within a functional department. A PMO supports the project manager through software,
training, templates, policies, communication, dispute resolution, and other services.
Project Management Professional (PMP) - correct answersThe management and selection of projects
that support an organization's vision and mission. It is the balance of project priority, risk, reward, and
return on investment. This is a senior management process.
Subprojects - correct answersA smaller project managed within a larger, parent project. Subprojects are
often contracted work whose deliverable allows the larger project to progress.
Triple Constraints of Project Management - correct answersAlso known as the Iron Triangle. This theory
posits that time, cost, and scope are three constraints that every project has.
,Work performance data - correct answersRaw data, observations, and measurements about project
components. Work performance data is gathered and stored in the project management information
system.
Work performance information - correct answersWork performance information is the processed and
analyzed data that will help the project manager make project decisions.
Work performance reports - correct answersWork performance reports is the formatted communication
of work performance information. Work performance reports communicate what's happening in the
project through status reports, memos, dashboards, or other modalities.
Document 2 -
Project Management Environments - correct answersDocument 2 starts here..Skip to next one
Balanced matrix structure - correct answersAn organization where organizational resources are pooled
into one project team, but the functional managers and the project managers share the project power.
Cultural norms - correct answersCultural norms describe the culture and the styles of an organization.
Cultural norms, such as work ethics, hours, view of authority, and shared values, can affect how the
project is managed.
Enterprise environmental factors - correct answersConditions that affect how the project manager may
manage the project. Enterprise environmental factors come from within the project, such as policy, or
they be external to the organization, such as law or regulation.
Functional structure - correct answersAn organization that is divided into functions, and each employee
has one clear functional manager. Each department acts independently of the other departments. A
project manager in this structure has little to no power and may be called a project coordinator.
Governance framework - correct answersGovernance framework describes the rules, policies, and
procedures that people within an organization abide by. Governance framework addresses the
organization, but also address portfolios, programs, and projects. Regarding portfolios, programs, and
projects the governance framework addresses alignment with organizational vision, risk management,
performance factors, and communication.
Hybrid structure - correct answersAn organization that creates a blend of the functional, matrix, and
project- oriented structures.
Multidivisional structure - correct answersDescribe organizations that have duplication of efforts within
the organization, but not within each department or division of the organization. Project manager has
little authority in this structure and the functional manager controls the project budget.
Organic or simple - correct answersDescribes a loosely organized business or organization. There likely
aren't big formal departments and people work alongside one another regardless of roles and titles. The
project manager likely has little control over the project resources and may not be called a project
manager.
, Organizational process assets - correct answersOrganizational process assets include organizational
processes, policies, procedures, and items from a corporate knowledge base. Organizational process
assets are grouped into two categories to consider: processes, policies and procedures, and
organizational knowledge bases.
Organizational Knowledge Repositories - correct answersOrganizational knowledge repositories are the
databases, files, and historical information that you can use to help better plan and manage your
projects. This is an organizational process asset that is created internally to your organization through
the ongoing work of operations and other projects.
Organizational System - correct answersA system can create things by working with multiple
components that the individual components could not create if they worked alone. The structure of the
organization and the governance framework creates constraints that affect how the project manager
makes decisions within the project. The organizational system directly affects how the project manager
utilizes their power, influence, leadership, and even political capital, to get things done in the
environment.
Project management office (PMO) - correct answersA business unit that centralizes the operations and
procedures of all projects within the organization. The PMO can be supportive, controlling, or directive.
Project-oriented structure - correct answersAn organization that assigns a project team to one project
for the duration of the project life cycle. The project manager has high-to-almost-complete project
power.
Strong matrix structure - correct answersAn organization where organizational resources are pooled
into one project team, but the functional managers have less project power than the project manager.
Virtual organization - correct answersUses a network structure to communicate and interact with other
groups and departments. A point of contact exists for each department and these department point of
contact receive and send all messages for the department.
Weak matrix structure - correct answersAn organization where organizational resources are pooled into
one project team, but the functional managers have more project power than the project manager.
Document 3 - Project Manager Role - correct answersDoc 3 definitions start here
active listening - correct answersThe message receiver restates what's been said to fully understand and
confirm the message and it provides an opportunity for the sender to clarify the message if needed.
active problem solving - correct answersActive problem solving begins with problem definition. Problem
definition is the ability to discern between the cause and effect of the problem. Root-cause analysis
looks beyond the immediate symptoms to the cause of the symptoms—which then affords
opportunities for solutions.
avoiding power - correct answersThe project manager refuses to act, get involved, or make decisions.
A Guide to the Project Management Body of Knowledge (PMBOK Guide) - correct answersThe PMI
publication that defines widely accepted project management practices. The CAPM and the PMP exam
are based on this book.
Application areas - correct answersThe areas of expertise, industry, or function where a project is
centered. Examples of application areas include architecture, IT, health care, and manufacturing.
Business value - correct answersA quantifiable return on investment. The return can be tangible, such as
equipment, money, or market share. The return can also be intangible, such as brand recognition,
trademarks, and reputation.
Certified Associate in Project Management (CAPM) - correct answersA person who has slightly less
project management experience than a PMP, but who has qualified for and then passed the CAPM
examination.
Cultural and social environment - correct answersDefines how a project affects people and how those
people may affect the project. Cultural and social environments include the economic, educational,
ethical, religious, demographic, and ethnic composition of the people affected by the project.
Deliverable - correct answersA product, service, or result created by a project. Projects can have
multiple deliverables.
General management skills - correct answersThese include the application of accounting, procurement,
sales and marketing, contracting, manufacturing, logistics, strategic planning, human resource
management, standards and regulations, and information technology.
International and political environment - correct answersThe consideration of the local and international
laws, languages, communication challenges, time zone differences, and other non-collocated issues that
affect a project's ability to progress.
Interpersonal skills - correct answersThe ability to interact, lead, motivate, and manage people.
Iron Triangle of Project Management - correct answersA triangle with the characteristics of time, cost,
and scope. Time, cost, and scope each constitute one side of the triangle; if any side of the Iron Triangle
is not in balance with the other sides, the project will suffer. The Iron Triangle of Project Management is
also known as the Triple Constraints of Project Management, as all projects are constrained by time,
cost, and scope.
Physical environment - correct answersThe physical structure and surroundings that affect a project's
work.
,Process Groups - correct answersA collection of related processes in project management. There are five
process groups and 49 project management processes. The five process groups are Initiating, Planning,
Executing, Monitoring and Controlling, and Closing.
Program - correct answersA collection of related projects working in unison toward a common
deliverable.
Progressive elaboration - correct answersThe process of gathering project details. This process uses
deductive reasoning, logic, and a series of information-gathering techniques to identify details about a
project, product, or solution.
Project - correct answersA temporary endeavor to create a unique product, service, or result. The end
result of a project is also called a deliverable.
Project benefits management plan - correct answersA documented created and maintained by the
project sponsor and the project manager. The project benefits management plan defines what benefits
the project will create, when the benefits will be realized, and how the benefits will be measured.
Project business case - correct answersCreated and maintained by the project sponsor and shows the
financial validity of why a project is chartered and launched within the organization. Typically, the
project business case is created before the launch of the project and may be used as a go/no-go decision
point.
Project environment - correct answersThe location and culture of the environment where the project
work will reside. The project environment includes the social, economic, and environmental variables
the project must work with or around.
Project Management Institute (PMI) - correct answersAn organization of project management
professionals from around the world, supporting and promoting the careers, values, and concerns of
project managers.
Project life cycle - correct answersThe phases that make up the project. Project life cycles are unique to
the type of work being performed and are not universal to all projects.
Project management office (PMO) - correct answersA central office that oversees all projects within an
organization or within a functional department. A PMO supports the project manager through software,
training, templates, policies, communication, dispute resolution, and other services.
Project Management Professional (PMP) - correct answersThe management and selection of projects
that support an organization's vision and mission. It is the balance of project priority, risk, reward, and
return on investment. This is a senior management process.
Subprojects - correct answersA smaller project managed within a larger, parent project. Subprojects are
often contracted work whose deliverable allows the larger project to progress.
Triple Constraints of Project Management - correct answersAlso known as the Iron Triangle. This theory
posits that time, cost, and scope are three constraints that every project has.
,Work performance data - correct answersRaw data, observations, and measurements about project
components. Work performance data is gathered and stored in the project management information
system.
Work performance information - correct answersWork performance information is the processed and
analyzed data that will help the project manager make project decisions.
Work performance reports - correct answersWork performance reports is the formatted communication
of work performance information. Work performance reports communicate what's happening in the
project through status reports, memos, dashboards, or other modalities.
Document 2 -
Project Management Environments - correct answersDocument 2 starts here..Skip to next one
Balanced matrix structure - correct answersAn organization where organizational resources are pooled
into one project team, but the functional managers and the project managers share the project power.
Cultural norms - correct answersCultural norms describe the culture and the styles of an organization.
Cultural norms, such as work ethics, hours, view of authority, and shared values, can affect how the
project is managed.
Enterprise environmental factors - correct answersConditions that affect how the project manager may
manage the project. Enterprise environmental factors come from within the project, such as policy, or
they be external to the organization, such as law or regulation.
Functional structure - correct answersAn organization that is divided into functions, and each employee
has one clear functional manager. Each department acts independently of the other departments. A
project manager in this structure has little to no power and may be called a project coordinator.
Governance framework - correct answersGovernance framework describes the rules, policies, and
procedures that people within an organization abide by. Governance framework addresses the
organization, but also address portfolios, programs, and projects. Regarding portfolios, programs, and
projects the governance framework addresses alignment with organizational vision, risk management,
performance factors, and communication.
Hybrid structure - correct answersAn organization that creates a blend of the functional, matrix, and
project- oriented structures.
Multidivisional structure - correct answersDescribe organizations that have duplication of efforts within
the organization, but not within each department or division of the organization. Project manager has
little authority in this structure and the functional manager controls the project budget.
Organic or simple - correct answersDescribes a loosely organized business or organization. There likely
aren't big formal departments and people work alongside one another regardless of roles and titles. The
project manager likely has little control over the project resources and may not be called a project
manager.
, Organizational process assets - correct answersOrganizational process assets include organizational
processes, policies, procedures, and items from a corporate knowledge base. Organizational process
assets are grouped into two categories to consider: processes, policies and procedures, and
organizational knowledge bases.
Organizational Knowledge Repositories - correct answersOrganizational knowledge repositories are the
databases, files, and historical information that you can use to help better plan and manage your
projects. This is an organizational process asset that is created internally to your organization through
the ongoing work of operations and other projects.
Organizational System - correct answersA system can create things by working with multiple
components that the individual components could not create if they worked alone. The structure of the
organization and the governance framework creates constraints that affect how the project manager
makes decisions within the project. The organizational system directly affects how the project manager
utilizes their power, influence, leadership, and even political capital, to get things done in the
environment.
Project management office (PMO) - correct answersA business unit that centralizes the operations and
procedures of all projects within the organization. The PMO can be supportive, controlling, or directive.
Project-oriented structure - correct answersAn organization that assigns a project team to one project
for the duration of the project life cycle. The project manager has high-to-almost-complete project
power.
Strong matrix structure - correct answersAn organization where organizational resources are pooled
into one project team, but the functional managers have less project power than the project manager.
Virtual organization - correct answersUses a network structure to communicate and interact with other
groups and departments. A point of contact exists for each department and these department point of
contact receive and send all messages for the department.
Weak matrix structure - correct answersAn organization where organizational resources are pooled into
one project team, but the functional managers have more project power than the project manager.
Document 3 - Project Manager Role - correct answersDoc 3 definitions start here
active listening - correct answersThe message receiver restates what's been said to fully understand and
confirm the message and it provides an opportunity for the sender to clarify the message if needed.
active problem solving - correct answersActive problem solving begins with problem definition. Problem
definition is the ability to discern between the cause and effect of the problem. Root-cause analysis
looks beyond the immediate symptoms to the cause of the symptoms—which then affords
opportunities for solutions.
avoiding power - correct answersThe project manager refuses to act, get involved, or make decisions.
