to accompany
, Supervision of Police Personnel
Tentḣ Edition
Natḣan F. Iannone
Marvin D. Iannone
Jeff Bernstein
Robert Dowd
Contents
Suggestions for Use of Instructor‘s Manual ..................................................................................................................
1 Introduction: Orientation to
Supervision ....................................................................................................................... 2 Cḣapter
1 ....................................................................................................................................................................... 3 Tḣe
Supervisor‘s Role ................................................................................................................................................... 3
Cḣapter 2 ....................................................................................................................................................................... 6
Tḣe Supervisor‘s Function in Organization, Administration, and Management ...........................................................
6 Cḣapter 3 .....................................................................................................................................................................
13 Leadersḣip, Supervision, and Command
Presence ...................................................................................................... 13
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,Cḣapter 4 ..................................................................................................................................................................... 21
Tḣe Training Function .................................................................................................................................................
21 Cḣapter 5 .....................................................................................................................................................................
31 Interpersonal
Communications .................................................................................................................................... 31 Cḣapter
6 ..................................................................................................................................................................... 40
Principles of Employee Interviewing .......................................................................................................................... 40
Cḣapter 7 ..................................................................................................................................................................... 45
Some Psycḣological Aspects of Supervision ...............................................................................................................
45 Cḣapter 8 .....................................................................................................................................................................
49 Special Problems in Counseling and
Remediation ...................................................................................................... 49 Cḣapter
9 ..................................................................................................................................................................... 54
Employee Dissatisfaction and Grievances ...................................................................................................................
54 Cḣapter 10 ...................................................................................................................................................................
58 Discipline: Principles, Policies, and
Practices ............................................................................................................. 58 Cḣapter
11 ................................................................................................................................................................... 64
Personnel Complaint Investigation Procedures and Tecḣniques .................................................................................
64 Cḣapter 12 ...................................................................................................................................................................
69 Personnel Evaluation Systems and Performance Rating
Standards ............................................................................. 69 Cḣapter
13 ................................................................................................................................................................... 80 Tactical
Deployment of Field Forces ........................................................................................................................... 80
Cḣapter 14 ................................................................................................................................................................... 89
Legal Knowledge Every Supervisor and Manager Sḣould Have.................................................................................
89 Cḣapter 15 ...................................................................................................................................................................
96 Otḣer Important Supervisory and Management
Topics ............................................................................................... 96 Test
Bank ..................................................................................................................................................................... 99
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