MGMT 320 TEST 2 TOMA
TESTED QUESTIONS AND COMPLETE SOLUTIONS
Question 1.
Hiring for fit, providing quality onboarding, and offering great benefits are ways that companies can
ANSWER
decrease turnover.
Question 2.
Jonathan wants his company's culture to be more team-focused and less individual-focused. He sees
that the company can improve communications, leadership, and group processes. On which target
element is Jonathan focused?
ANSWER
social factors
Question 3.
Zuri and his wife are expecting their first child, and they have decided to move to a larger home.
According to the simple model of motivation, what will Zuri likely do after realizing the desire to move?
ANSWER
Begin looking at homes that are in his price ranges.
Question 4.
Which of these is an accurate statement about goal commitment?
ANSWER
Employees with the necessary abilities and resources will have stronger goal commitment.
Question 5.
Which of these is an accurate way for managers to apply goal-setting theory to motivate employees?
ANSWER
Help workers understand and accept the goals.
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, Question 6.
Lamar, an Organizational Development consultant, is working with members of a cross-functional
team to build cohesiveness and practice skills so the team can function better. He has observed them
working together to solve problems and he has shared the latest customer survey results with them.
In terms of the Organizational Development process, Lamar is implementing
ANSWER
intervention
Question 7.
Warby Parker, a recent entrant into the highly competitive eyeglasses market, has rapidly gained
market share by employing customer-centric marketing and a business model that allows customers
to try on their frames at home before deciding. Warby Parker has gained a competitive advantage
from
ANSWER
the marketplace becoming more segmented.
Question 8.
At a press conference, the governor appointed a new commissioner. The acting commissioner was not
aware of the change and was not able to make an announcement to staff prior to the press
conference. Almost immediately after the press conference, the rumor started that the agency was
being dismantled and all the employees would be laid off. Was this a reasonable response to the
change?
ANSWER
Yes, because there was surprise and fear of the unknown.
Question 9.
A local university's business school began posting all assignments and other class materials to a
learning management system Web page instead of creating a packet or printed materials for students
to purchase each term, thereby implementing a ________ innovation.
ANSWER
process
2/6
TESTED QUESTIONS AND COMPLETE SOLUTIONS
Question 1.
Hiring for fit, providing quality onboarding, and offering great benefits are ways that companies can
ANSWER
decrease turnover.
Question 2.
Jonathan wants his company's culture to be more team-focused and less individual-focused. He sees
that the company can improve communications, leadership, and group processes. On which target
element is Jonathan focused?
ANSWER
social factors
Question 3.
Zuri and his wife are expecting their first child, and they have decided to move to a larger home.
According to the simple model of motivation, what will Zuri likely do after realizing the desire to move?
ANSWER
Begin looking at homes that are in his price ranges.
Question 4.
Which of these is an accurate statement about goal commitment?
ANSWER
Employees with the necessary abilities and resources will have stronger goal commitment.
Question 5.
Which of these is an accurate way for managers to apply goal-setting theory to motivate employees?
ANSWER
Help workers understand and accept the goals.
1/6
, Question 6.
Lamar, an Organizational Development consultant, is working with members of a cross-functional
team to build cohesiveness and practice skills so the team can function better. He has observed them
working together to solve problems and he has shared the latest customer survey results with them.
In terms of the Organizational Development process, Lamar is implementing
ANSWER
intervention
Question 7.
Warby Parker, a recent entrant into the highly competitive eyeglasses market, has rapidly gained
market share by employing customer-centric marketing and a business model that allows customers
to try on their frames at home before deciding. Warby Parker has gained a competitive advantage
from
ANSWER
the marketplace becoming more segmented.
Question 8.
At a press conference, the governor appointed a new commissioner. The acting commissioner was not
aware of the change and was not able to make an announcement to staff prior to the press
conference. Almost immediately after the press conference, the rumor started that the agency was
being dismantled and all the employees would be laid off. Was this a reasonable response to the
change?
ANSWER
Yes, because there was surprise and fear of the unknown.
Question 9.
A local university's business school began posting all assignments and other class materials to a
learning management system Web page instead of creating a packet or printed materials for students
to purchase each term, thereby implementing a ________ innovation.
ANSWER
process
2/6
