Arizona Department of
Public Safety Arizona
Personal Computer
Specialist Exam Plan
,QUESTIONS
Question 1
Two requirements must be assigned in order: (1) “Hard Disk Drives (HDDs),
rotational speeds, and caching”; (2) “Multi-core processing and clock speeds”.
Which pair of focus areas fits them?
A. First: Storage Technologies; second: Storage Technologies
B. First: Motherboards, Central Processing Units (CPUs), and Chipsets; second: Storage
Technologies
C. First: Storage Technologies; second: Motherboards, Central Processing Units (CPUs), and
Chipsets
D. First: Motherboards, Central Processing Units (CPUs), and Chipsets; second: Motherboards,
Central Processing Units (CPUs), and Chipsets
Correct Answer: C
Full Explanation: Storage Technologies: Hard Disk Drives (HDDs), rotational speeds, and caching.
Motherboards, Central Processing Units (CPUs), and Chipsets: Multi-core processing and clock
speeds. A: Repeating the first assignment leaves the second requirement without its own matching
focus. B: The two roles are reversed: the first assignment belongs with the second focus, and vice
versa. D: Repeating the second assignment does not address the first requirement.
Question 2
A review brings together “Types, characteristics, and speeds of RAM (DDR4,
DDR5)” and “Error-Correcting Code (ECC) memory and parity”. What is their
shared area?
A. Motherboards, Central Processing Units (CPUs), and Chipsets
B. Display interfaces
C. Software Deployment and Lifecycle Management
D. Memory Subsystems
Correct Answer: D
Full Explanation: Memory Subsystems: Types, characteristics, and speeds of RAM (DDR4, DDR5).
Memory Subsystems: Error-Correcting Code (ECC) memory and parity. A: That focus concerns
“Architecture, socket types, and form factors”, not the activity being assigned. B: That focus
concerns “HDMI, DisplayPort”, not the activity being assigned. C: That focus concerns “Application
installation, patching, and removal strategies”, not the activity being assigned.
2
,QUESTIONS
Question 3
A check of “Windows Client and Server Operating Systems” covers “Registry
structure, Group Policy Objects (GPOs), and user account control”. Which
additional concern should remain within that same check?
A. RAID 0, 1, 5, 10
B. Virtualization technologies (Hyper-V, VMware) and virtual machines
C. File systems (NTFS, FAT32, ReFS) and disk management
D. Social engineering tactics (phishing, spear phishing, vishing)
Correct Answer: C
Full Explanation: Windows Client and Server Operating Systems: File systems (NTFS, FAT32,
ReFS) and disk management. Windows Client and Server Operating Systems: Registry structure,
Group Policy Objects (GPOs), and user account control. A: This describes “RAID configurations”,
rather than the requested focus. B: This describes “Software Deployment and Lifecycle
Management”, rather than the requested focus. D: This describes “Threat Landscapes and
Vulnerabilities”, rather than the requested focus.
Question 4
Two activities have different purposes: “Incident tracking systems,
prioritization matrices, and service level agreements (SLAs)” and
“Virtualization technologies (Hyper-V, VMware) and virtual machines”. Which
pairing identifies their respective areas?
A. First: Help Desk Operations and Ticket Management; second: Help Desk Operations and
Ticket Management
B. First: Software Deployment and Lifecycle Management; second: Help Desk Operations and
Ticket Management
C. First: Software Deployment and Lifecycle Management; second: Software Deployment and
Lifecycle Management
D. First: Help Desk Operations and Ticket Management; second: Software Deployment and
Lifecycle Management
Correct Answer: D
Full Explanation: Help Desk Operations and Ticket Management: Incident tracking systems,
prioritization matrices, and service level agreements (SLAs). Software Deployment and Lifecycle
Management: Virtualization technologies (Hyper-V, VMware) and virtual machines. A: Repeating
the first assignment leaves the second requirement without its own matching focus. B: The two
roles are reversed: the first assignment belongs with the second focus, and vice versa. C:
Repeating the second assignment does not address the first requirement.
3
, QUESTIONS
Question 5
Compare “Preventive Maintenance Procedures” with “Threat Landscapes and
Vulnerabilities”. Which paired descriptions match them in that order?
A. First: Malware classifications (viruses, trojans, ransomware, spyware); second: Malware
classifications (viruses, trojans, ransomware, spyware)
B. First: Thermal management, cooling system maintenance, and dust mitigation; second:
Thermal management, cooling system maintenance, and dust mitigation
C. First: Thermal management, cooling system maintenance, and dust mitigation; second:
Malware classifications (viruses, trojans, ransomware, spyware)
D. First: Malware classifications (viruses, trojans, ransomware, spyware); second: Thermal
management, cooling system maintenance, and dust mitigation
Correct Answer: C
Full Explanation: Preventive Maintenance Procedures: Thermal management, cooling system
maintenance, and dust mitigation. Threat Landscapes and Vulnerabilities: Malware classifications
(viruses, trojans, ransomware, spyware). A: Repeating the second assignment does not address
the first requirement. B: Repeating the first assignment leaves the second requirement without its
own matching focus. D: The two roles are reversed: the first assignment belongs with the second
focus, and vice versa.
Question 6
For a review confined to “Security Implementation and Mitigation”, which pair
is internally consistent rather than mixed with “Peripheral Devices and
Expansion Interfaces”? The pair must contain two distinct concerns. One
concern to retain is “Backup strategies, disaster recovery plans, and data
integrity verification”.
A. Bus architectures (PCIe, USB types, Thunderbolt); Bus architectures (PCIe, USB types,
Thunderbolt)
B. Backup strategies, disaster recovery plans, and data integrity verification; Bus architectures
(PCIe, USB types, Thunderbolt)
C. Bus architectures (PCIe, USB types, Thunderbolt); Endpoint protection, antivirus definitions,
and host-based firewalls
D. Backup strategies, disaster recovery plans, and data integrity verification; Endpoint
protection, antivirus definitions, and host-based firewalls
Correct Answer: D
Full Explanation: Security Implementation and Mitigation: Backup strategies, disaster recovery
plans, and data integrity verification. Security Implementation and Mitigation: Endpoint protection,
antivirus definitions, and host-based firewalls. Peripheral Devices and Expansion Interfaces: Bus
architectures (PCIe, USB types, Thunderbolt). A: This repeats a different focus rather than covering
two distinct concerns in the requested area. B: This describes “Peripheral Devices and Expansion
Interfaces”, rather than the requested focus. C: This describes “Peripheral Devices and Expansion
Interfaces”, rather than the requested focus.
4
Public Safety Arizona
Personal Computer
Specialist Exam Plan
,QUESTIONS
Question 1
Two requirements must be assigned in order: (1) “Hard Disk Drives (HDDs),
rotational speeds, and caching”; (2) “Multi-core processing and clock speeds”.
Which pair of focus areas fits them?
A. First: Storage Technologies; second: Storage Technologies
B. First: Motherboards, Central Processing Units (CPUs), and Chipsets; second: Storage
Technologies
C. First: Storage Technologies; second: Motherboards, Central Processing Units (CPUs), and
Chipsets
D. First: Motherboards, Central Processing Units (CPUs), and Chipsets; second: Motherboards,
Central Processing Units (CPUs), and Chipsets
Correct Answer: C
Full Explanation: Storage Technologies: Hard Disk Drives (HDDs), rotational speeds, and caching.
Motherboards, Central Processing Units (CPUs), and Chipsets: Multi-core processing and clock
speeds. A: Repeating the first assignment leaves the second requirement without its own matching
focus. B: The two roles are reversed: the first assignment belongs with the second focus, and vice
versa. D: Repeating the second assignment does not address the first requirement.
Question 2
A review brings together “Types, characteristics, and speeds of RAM (DDR4,
DDR5)” and “Error-Correcting Code (ECC) memory and parity”. What is their
shared area?
A. Motherboards, Central Processing Units (CPUs), and Chipsets
B. Display interfaces
C. Software Deployment and Lifecycle Management
D. Memory Subsystems
Correct Answer: D
Full Explanation: Memory Subsystems: Types, characteristics, and speeds of RAM (DDR4, DDR5).
Memory Subsystems: Error-Correcting Code (ECC) memory and parity. A: That focus concerns
“Architecture, socket types, and form factors”, not the activity being assigned. B: That focus
concerns “HDMI, DisplayPort”, not the activity being assigned. C: That focus concerns “Application
installation, patching, and removal strategies”, not the activity being assigned.
2
,QUESTIONS
Question 3
A check of “Windows Client and Server Operating Systems” covers “Registry
structure, Group Policy Objects (GPOs), and user account control”. Which
additional concern should remain within that same check?
A. RAID 0, 1, 5, 10
B. Virtualization technologies (Hyper-V, VMware) and virtual machines
C. File systems (NTFS, FAT32, ReFS) and disk management
D. Social engineering tactics (phishing, spear phishing, vishing)
Correct Answer: C
Full Explanation: Windows Client and Server Operating Systems: File systems (NTFS, FAT32,
ReFS) and disk management. Windows Client and Server Operating Systems: Registry structure,
Group Policy Objects (GPOs), and user account control. A: This describes “RAID configurations”,
rather than the requested focus. B: This describes “Software Deployment and Lifecycle
Management”, rather than the requested focus. D: This describes “Threat Landscapes and
Vulnerabilities”, rather than the requested focus.
Question 4
Two activities have different purposes: “Incident tracking systems,
prioritization matrices, and service level agreements (SLAs)” and
“Virtualization technologies (Hyper-V, VMware) and virtual machines”. Which
pairing identifies their respective areas?
A. First: Help Desk Operations and Ticket Management; second: Help Desk Operations and
Ticket Management
B. First: Software Deployment and Lifecycle Management; second: Help Desk Operations and
Ticket Management
C. First: Software Deployment and Lifecycle Management; second: Software Deployment and
Lifecycle Management
D. First: Help Desk Operations and Ticket Management; second: Software Deployment and
Lifecycle Management
Correct Answer: D
Full Explanation: Help Desk Operations and Ticket Management: Incident tracking systems,
prioritization matrices, and service level agreements (SLAs). Software Deployment and Lifecycle
Management: Virtualization technologies (Hyper-V, VMware) and virtual machines. A: Repeating
the first assignment leaves the second requirement without its own matching focus. B: The two
roles are reversed: the first assignment belongs with the second focus, and vice versa. C:
Repeating the second assignment does not address the first requirement.
3
, QUESTIONS
Question 5
Compare “Preventive Maintenance Procedures” with “Threat Landscapes and
Vulnerabilities”. Which paired descriptions match them in that order?
A. First: Malware classifications (viruses, trojans, ransomware, spyware); second: Malware
classifications (viruses, trojans, ransomware, spyware)
B. First: Thermal management, cooling system maintenance, and dust mitigation; second:
Thermal management, cooling system maintenance, and dust mitigation
C. First: Thermal management, cooling system maintenance, and dust mitigation; second:
Malware classifications (viruses, trojans, ransomware, spyware)
D. First: Malware classifications (viruses, trojans, ransomware, spyware); second: Thermal
management, cooling system maintenance, and dust mitigation
Correct Answer: C
Full Explanation: Preventive Maintenance Procedures: Thermal management, cooling system
maintenance, and dust mitigation. Threat Landscapes and Vulnerabilities: Malware classifications
(viruses, trojans, ransomware, spyware). A: Repeating the second assignment does not address
the first requirement. B: Repeating the first assignment leaves the second requirement without its
own matching focus. D: The two roles are reversed: the first assignment belongs with the second
focus, and vice versa.
Question 6
For a review confined to “Security Implementation and Mitigation”, which pair
is internally consistent rather than mixed with “Peripheral Devices and
Expansion Interfaces”? The pair must contain two distinct concerns. One
concern to retain is “Backup strategies, disaster recovery plans, and data
integrity verification”.
A. Bus architectures (PCIe, USB types, Thunderbolt); Bus architectures (PCIe, USB types,
Thunderbolt)
B. Backup strategies, disaster recovery plans, and data integrity verification; Bus architectures
(PCIe, USB types, Thunderbolt)
C. Bus architectures (PCIe, USB types, Thunderbolt); Endpoint protection, antivirus definitions,
and host-based firewalls
D. Backup strategies, disaster recovery plans, and data integrity verification; Endpoint
protection, antivirus definitions, and host-based firewalls
Correct Answer: D
Full Explanation: Security Implementation and Mitigation: Backup strategies, disaster recovery
plans, and data integrity verification. Security Implementation and Mitigation: Endpoint protection,
antivirus definitions, and host-based firewalls. Peripheral Devices and Expansion Interfaces: Bus
architectures (PCIe, USB types, Thunderbolt). A: This repeats a different focus rather than covering
two distinct concerns in the requested area. B: This describes “Peripheral Devices and Expansion
Interfaces”, rather than the requested focus. C: This describes “Peripheral Devices and Expansion
Interfaces”, rather than the requested focus.
4
