Question 1.
Describe the communication process
ANSWER
Stimulus, source (seder/encoder), message, channel, receiver (decoder), feedback /communication
Question 2.
Identify factors that influence communication
ANSWER
Developmental level, gender, sociocultural differences, roles and responsibilities, space/territoriality, physical/mental/emotional state, values, environment
Question 3.
Discuss types of communication used in healthcare and the role of the nurse in each type.
ANSWER
Verbal, nonverbal, electronic
Question 4.
ANSWER
Question 5.
Define therapeutic communication and helping relationships.
ANSWER
the face-to-face process of interacting that focuses on advancing the physical and emotional well-being of a patient. Involves: listening, conversation skills,
silence, touch, humor, interviewing techniques
Question 6.
Discuss and utilize SBAR communication technique when communicating with physicians and other nurses.
ANSWER
S (Situation), B (Background), A (Assessment), R (Recommendation)
Question 7.
Discuss role of documentation in healthcare and demonstrate appropriate documentation techniques.
ANSWER
"If you didn't chart it, it didn't happen". Source oriented records (paper documentation in which each healthcare group/discipline keeps data on its own form),
problem oriented records, computerized documentations, PIE (problem, inter-vention, evaluation), Focus charting, charting by exception, case management
model
, Question 8.
Discuss professional responsibilities when using electronic communication
ANSWER
Date and time, timing, legibility, permanence, accepted terminology, correct spelling, signature, accuracy
Question 9.
Discuss the role of computers in healthcare and the impact on the nursing pro-fession.
ANSWER
Pros: Facilitates focus on client outcome, fast, efficient use of time, legible, link various sources, links to monitors, bedside terminals. Cons: Client privacy
concerns, breakdowns make information unavailable, systems expensive, extended training periods
Question 10.
Ergonomics
ANSWER
Study and design of the work environment as it relates to operator fatigue, discomfort and productivity
Question 11.
Discuss the personal attributes of the professional nurse.
ANSWER
Open-mindedness, profound sense of value of the person, self-awareness, sense of personal responsibility, motivation, leadership skills, bravery
Question 12.
Define and discuss leadership principles, commitment to pro-fession, and work ethics
ANSWER
Commitment to excellence, problem-solving, passion, integrity, respectfulness, accessibility, empathy, responsibility c
Question 13.
Compare and contrast clinical reasoning, clinical judgement, and critical thinking
ANSWER
Clinical reasoning (Specificthinking about patient care issues such as managing patient problems), clinical judgement (The result of critical thinking and
clinical reasoning), critical thinking (the objective analysis and evaluation of an issue in order to form a judgment. Five components: Knowledge base,
experience, nursing process competencies, attitudes, standards)
Question 14.
Define the nursing process and it's characteristics
ANSWER
A systematic problem-solving process that guides all nursing actions. Systematic, dynamic, interpersonal, outcome oriented, universally applicable
, Question 15.
Discuss the 5 steps of the nursing process and the goals and activities of each step.
ANSWER
Assessment (preparing for data collection, collecting data, identifying cues and making inferences, validating data, clustering related data and identifying
patterns, reporting and recording data), diagnosis (the reasoning process used in interpreting assessment data, analyze data, identify health problems, risks,
and strengths, determine risk factors to be managed, formulate diagnostic state-ments), planning (establish priorities, identify expected patient outcomes,
select evidence-based nursing intervention, communicate the plan of care), implementing (do it!, continue data collection, modify plan of care as needed,
document), evaluating (measure how well the patient has achieved the desired outcomes, identify factors contributing to the patients success or failure,
modify the plan of care if indicated)
Question 16.
Describe and demonstrate the steps in concept mapping care planning
ANSWER
Question 17.
Altruism
ANSWER
The selfless giving of others
Question 18.
Autonomy
ANSWER
The patient has the right to determine their own course of healthcare
Question 19.
Human Dignity
ANSWER
The person has dignity just because they are human
Question 20.
Integrity
ANSWER
Admit when you make a mistake. You wont try to cover it up or blame someone else
Question 21.
Social justice
ANSWER
Protecting the rights of everyone
, Question 22.
Reflective journaling
ANSWER
A tool used to clarify concepts through reflection by thinking back or recalling situations
Question 23.
Concept mapping
ANSWER
A visual representation of patient problems and interventions that illustrates an interrelationship
Question 24.
Cues
ANSWER
Information obtained through use of the senses
Question 25.
Inferences
ANSWER
Judgment or interpretation of cues
Question 26.
Subjective data
ANSWER
Must be provided by client. Subject to be different from each patient
Question 27.
Objective data
ANSWER
Factual information that is provable for all patients
Question 28.
Medical diagnosis
ANSWER
Identification of a disease condition based on physical signs, symptoms, PMH, and results of diagnostic (dx) tests and procedures. Physicians, PAs, and
NPs can write medical diagnoses, and treat diseases described therein