IOP2602
EXAM PACK
,ORGANISATIONAL PSYCHOLOGY - IOP2602
ASSIGNMENT 1 MARCH 2024
EXAM QUESTIONS AND ANSWERS
Question 1
Which of the following is an example of an ethical dilemma?
A. Should I e-mail my manager about queries on the project?
B. Should I discuss with the management the perks being offered?
C. Should I play politics to advance my career?
D. Should I work extra hours to complete my assignment?
E. Should I ask my manager for leave during Christmas?
Correct Answer: C. Should I play politics to advance my career?
Explanation: An ethical dilemma involves a complex choice between moral principles
where taking a certain path may advance personal interests at the expense of fairness,
honesty, or integrity (such as engaging in organizational politics). The other options
represent standard, routine workplace communications or choices.
Question 2
The ability to understand, communicate with, motivate, and support other people,
both individually and in groups, may be defined as:
A. analytical skills
B. technical skills
C. human skills
D. cognitive skills
E. conceptual skills
,Correct Answer: C. human skills
Explanation: Human skills (often referred to as interpersonal or soft skills) represent
the capacity to work with, understand, and motivate other people effectively, both in
one-on-one settings and within team environments.
Question 3
__________ refers to a gut feeling not necessarily supported by research.
A. Logic
B. Inference
C. Intuition
D. Rationality
E. Reasoning
Correct Answer: C. Intuition
Explanation: Intuition is an instinctive decision-making process or "gut feeling" driven
by unconscious emotional processing rather than explicit, systematic research or data
analysis.
Question 4
Lesley Torres is a project manager for the campaign "Action against
Deforestation in Indonesia." She recently faced a glitch when the campaign could
not be launched publicly according to schedule. Torres monitored the schedule
to find the cause of the delay before speeding up the implementation process by
allocating more members for the implementation phase. By doing this, which of
the following functions is she performing?
A. leading
B. organising
C. planning
, D. controlling
E. formulating
Correct Answer: D. controlling
Explanation: The controlling function involves monitoring performance, comparing it
against goals or schedules, and taking corrective action (such as reallocating staff to
overcome delays) to ensure objectives are met.
Question 5
__________ is an abstraction of reality, a simplified representation of some real-
world phenomenon.
A. process
B. objective
C. model
D. outcome
E. input
Correct Answer: C. model
Explanation: In organizational behavior and science, a model serves as a simplified
framework or abstraction used to study, explain, or predict complex real-world behaviors
and processes.
Question 6
__________ refers to basing managerial decisions on the best available scientific
proof.
A. Personal knowledge management
B. Knowledge management
C. Property management
EXAM PACK
,ORGANISATIONAL PSYCHOLOGY - IOP2602
ASSIGNMENT 1 MARCH 2024
EXAM QUESTIONS AND ANSWERS
Question 1
Which of the following is an example of an ethical dilemma?
A. Should I e-mail my manager about queries on the project?
B. Should I discuss with the management the perks being offered?
C. Should I play politics to advance my career?
D. Should I work extra hours to complete my assignment?
E. Should I ask my manager for leave during Christmas?
Correct Answer: C. Should I play politics to advance my career?
Explanation: An ethical dilemma involves a complex choice between moral principles
where taking a certain path may advance personal interests at the expense of fairness,
honesty, or integrity (such as engaging in organizational politics). The other options
represent standard, routine workplace communications or choices.
Question 2
The ability to understand, communicate with, motivate, and support other people,
both individually and in groups, may be defined as:
A. analytical skills
B. technical skills
C. human skills
D. cognitive skills
E. conceptual skills
,Correct Answer: C. human skills
Explanation: Human skills (often referred to as interpersonal or soft skills) represent
the capacity to work with, understand, and motivate other people effectively, both in
one-on-one settings and within team environments.
Question 3
__________ refers to a gut feeling not necessarily supported by research.
A. Logic
B. Inference
C. Intuition
D. Rationality
E. Reasoning
Correct Answer: C. Intuition
Explanation: Intuition is an instinctive decision-making process or "gut feeling" driven
by unconscious emotional processing rather than explicit, systematic research or data
analysis.
Question 4
Lesley Torres is a project manager for the campaign "Action against
Deforestation in Indonesia." She recently faced a glitch when the campaign could
not be launched publicly according to schedule. Torres monitored the schedule
to find the cause of the delay before speeding up the implementation process by
allocating more members for the implementation phase. By doing this, which of
the following functions is she performing?
A. leading
B. organising
C. planning
, D. controlling
E. formulating
Correct Answer: D. controlling
Explanation: The controlling function involves monitoring performance, comparing it
against goals or schedules, and taking corrective action (such as reallocating staff to
overcome delays) to ensure objectives are met.
Question 5
__________ is an abstraction of reality, a simplified representation of some real-
world phenomenon.
A. process
B. objective
C. model
D. outcome
E. input
Correct Answer: C. model
Explanation: In organizational behavior and science, a model serves as a simplified
framework or abstraction used to study, explain, or predict complex real-world behaviors
and processes.
Question 6
__________ refers to basing managerial decisions on the best available scientific
proof.
A. Personal knowledge management
B. Knowledge management
C. Property management
