AA/ENVOY CSA TRAINING STUDY SHEET 2026
QUESTIONS WITH CORRECT ANSWERS
GRADED A+
◉ Never come closer that _______ feet to an aircraft, except with
loading equipment/devices, catering truck, lavatory unites, passenger
boarding bridges or stair, and only when servicing, loading, or unloading
the aircraft. Answer: 5
◉ How many carts can you tow at one time? Answer: 4
◉ What position must the boom be in when driving across the ramp?
Answer: down
◉ The no Exposed Skin policy is ______________________________
but not required. Answer: recommended
◉ T or F: During the marshalling process, the Guide man should pay
attention to the entire aircraft, from wingtip to wingtip. Answer: T
◉ What's the signal when both arms are extended and held in a vertical
position? Answer: Use this Gate
, ◉ Is an additional wing walker required when the clearance or spacing
of the aircraft is on both sides of the aircraft, such as a wall, jet bridge,
or other aircraft? Answer: Yes
◉ What must you do before driving into the diamond of safety? Answer:
come to a complete stop
◉ For the post arrival walk around when must it be completed? Answer:
within 10 minutes of the aircraft arrival
◉ How long should it take for your bags to be delivered to baggage
claim? Answer: 20 minutes
◉ What are the pink gate delivery tags used for? Answer: First Class
Carry-Ons, Strollers/Car Seats, Crew Bags for deadheading and
commuting crew members, Musical Instruments, Wheel Chair
◉ What do you do if a automated bag tag and manual expedite tag are
affixed to a bag? Answer: the original automated bag ta must be scanned
◉ How can cargo shipments be identified? Answer: the presence of an
air waybill
QUESTIONS WITH CORRECT ANSWERS
GRADED A+
◉ Never come closer that _______ feet to an aircraft, except with
loading equipment/devices, catering truck, lavatory unites, passenger
boarding bridges or stair, and only when servicing, loading, or unloading
the aircraft. Answer: 5
◉ How many carts can you tow at one time? Answer: 4
◉ What position must the boom be in when driving across the ramp?
Answer: down
◉ The no Exposed Skin policy is ______________________________
but not required. Answer: recommended
◉ T or F: During the marshalling process, the Guide man should pay
attention to the entire aircraft, from wingtip to wingtip. Answer: T
◉ What's the signal when both arms are extended and held in a vertical
position? Answer: Use this Gate
, ◉ Is an additional wing walker required when the clearance or spacing
of the aircraft is on both sides of the aircraft, such as a wall, jet bridge,
or other aircraft? Answer: Yes
◉ What must you do before driving into the diamond of safety? Answer:
come to a complete stop
◉ For the post arrival walk around when must it be completed? Answer:
within 10 minutes of the aircraft arrival
◉ How long should it take for your bags to be delivered to baggage
claim? Answer: 20 minutes
◉ What are the pink gate delivery tags used for? Answer: First Class
Carry-Ons, Strollers/Car Seats, Crew Bags for deadheading and
commuting crew members, Musical Instruments, Wheel Chair
◉ What do you do if a automated bag tag and manual expedite tag are
affixed to a bag? Answer: the original automated bag ta must be scanned
◉ How can cargo shipments be identified? Answer: the presence of an
air waybill
