AA/ENVOY CSA TRAINING FINAL STUDY GUIDE
2026 COMPLETE QUESTIONS AND ANSWERS
GRADED A+
◉ What is the entry in QIK to clear standbys on the priority list?
Answer: Ctrl + Z, F3
◉ What is the QIK entry to access the special services list? Answer: Ctrl
+ L, F2, SS
◉ What is the QIK entry to change a seat assignment? Answer: Ctrl +
C/G, F4, Opt 2
◉ What is the QIK entry to gate check a bag? Answer: Ctrl + C/G, F4,
Opt 1
◉ Before moving the jet bridge a visual check must be done including
walking down the __________? Answer: Jet bridge stairs
◉ When we put a carry-on in the cargo bin for a regional flight, it needs
to have what attached? Answer: Red or yellow valet tag
2026 COMPLETE QUESTIONS AND ANSWERS
GRADED A+
◉ What is the entry in QIK to clear standbys on the priority list?
Answer: Ctrl + Z, F3
◉ What is the QIK entry to access the special services list? Answer: Ctrl
+ L, F2, SS
◉ What is the QIK entry to change a seat assignment? Answer: Ctrl +
C/G, F4, Opt 2
◉ What is the QIK entry to gate check a bag? Answer: Ctrl + C/G, F4,
Opt 1
◉ Before moving the jet bridge a visual check must be done including
walking down the __________? Answer: Jet bridge stairs
◉ When we put a carry-on in the cargo bin for a regional flight, it needs
to have what attached? Answer: Red or yellow valet tag