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For International Management Managing Across Borders and Cultures Text and Cases by Helen Deresky Stewart R Miller A GUARANTEED

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International Management Text and Cases Across Borders and Cultures by Deresky Miller | Fully Solved and Verified cultural intelligence - answer - a measure of how well a person can adapt and manage effectively in culturally diverse settings cultural quotient (CQ) - answer - a measure of how well a person can adapt and manage effectively in culturally diverse settings cultural sensitivity - answer - the awareness of and an honest caring about another individual's culture; Such sensitivity requires the ability to understand the perspective of those living in other (and very different) societies and the willingness to put oneself in another's shoes. cultural empathy - answer - the awareness of and an honest caring about another individual's culture; Such sensitivity requires the ability to understand the perspective of those living in other (and very different) societies and the willingness to put oneself in another's shoes. culture - answer - comprises the shared values, understandings, assumptions, and goals that are learned from earlier generations, imposed by present members of a society, and passed on to succeeding generations. This shared outlook results, in large part, in common attitudes, codes of conduct, and expectations that subconsciously guide and control certain norms of behavior, which form the basis of living; is born into, not with, and its subtle effects are gradually internalized through the socialization process; cultural diffusion - answer - When immigrants adopt some aspects of the local culture while keeping aspects of their culture of origin; occurs as a result of globalization creolization - answer - When countries fiercely protect their culture against outside influences and insist that immigrants assimilate into their society and respect their values. organizational culture - answer - (as different from societal culture) The norms and generally accepted ways of doing things within an organization contextual intelligence - answer - the ability to understand the limits of our knowledge and to adapt that knowledge to an environment different from the one in which it was developed convergence - answer - (of management styles, techniques, and so forth) The phenomenon of increasing similarity of leadership styles resulting from a blending of cultures and business practices through international institutions, as opposed to the divergence of leadership styles necessary for different cultures and practices self-reference criterion - answer - An unconscious reference to one's own cultural values; understanding and relating to others only from one's own cultural frame of reference parochialism - answer - The expectation that foreigners should automatically fall into host-country patterns of behavior ethnocentrism - answer - the attitude of those who operate from the assumption that their ways of doing things are best—no matter where or under what conditions they are applied contingency management - answer - requires managers to adapt to the local environment and people and manage accordingly subcultures - answer - Groups within a societal culture that differ in some degree from one another sterotyping - answer - creating an oversimplified image of a particular group of people, usually by assuming that all members of the group are alike values - answer - A person or group's ideas and convictions about what is important, good or bad, right or wrong; determine how individuals will probably respond in any given circumstance; a powerful component of a society's culture that are passed from generation to generation power distance - answer - the extent to which subordinates accept unequal power distributions and a hierarchical system in a company; is socially determined uncertainty avoidance - answer - the extent to which people in a society feel threatened by ambiguous situation; in a company, this results in formal rules and processes to provide more security and greater career stability individuali


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