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Correct
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Which of the following statements about discrimination in the hospitality industry is true?
Correct Answer: HMGT 1350 Final Exam Questions and Answers
Breakdown
Correct Answer:
Question 20. In 20thmany cases, discrimination is neither malicious nor
Century
intentional.39.
Question
Advantages of owning a franchise?
Question
Which of the1.
43.
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Which of
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Making certain that an advertised fat-free yogurt sundae is truly fat-free is an example of
Correct
basic
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job tasks. Hoteliers
In many
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Question 2.
Correct Answer:
44. Truth-in-menu Laws
40.
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Question
These new
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a hotel company.
Question
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Correct Answer: 3.
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founded by Frederick W. Taylor (1856-1915), an American engineer who
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management
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daily activity70.
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entity that turns out more than the sum of the resources put into it." -The second is to
Question
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59.
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Darcy manages
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are She wants to determine how many covers (meals)
necessary.
In 1970
each FTEthere were fewer than employee
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The Riverside served 635
Correct Answer: Peter The Approval
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properties.
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Correct Answer: 49 (rounded)
allow anobjectives
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criteria standard
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a written agreement between the owner of a hotel and a hotel management company.
Question 38.
Correct
Question Answer:
1. Restrictions Unwanted products or procedures Unwanted
Specific, step-by-step procedures for accomplishing a task are given in a job:
advertising Unprotected territories Cancellation Inadequate training
Which of the following statements about discrimination in the hospitality industry is true?
Correct Answer: HMGT 1350 Final Exam Questions and Answers
Breakdown
Correct Answer:
Question 20. In 20thmany cases, discrimination is neither malicious nor
Century
intentional.39.
Question
Advantages of owning a franchise?
Question
Which of the1.
43.
following statements about employee training is false?
Correct
Question Answer:
2. Site-selection assistance Credit Construction expertise Fixtures
Which of
Hotels were
thestarted
following
andstatements
operated by
about discrimination in the hospitality industry is true?
Correct Answer:assistance
and equipment It is not necessary
Training to constantly
Opening train
support and retrainassistance
Promotional employees on
Making certain that an advertised fat-free yogurt sundae is truly fat-free is an example of
Correct
basic
EconomiesAnswer:
job tasks. Hoteliers
In many
of scale cases,
Ongoing discrimination is neither malicious nor
support
enforcing:
intentional.
Question 2.
Correct Answer:
44. Truth-in-menu Laws
40.
21.
Question
These new
Which owners
of the2. knew
following nothing
laws
statements about
addressesaboutthe
the hotel business,
employment
publicity is true? so some hired professional
of minors?
Question
Making
hotel 3.
managers
certain that
andan
operated
advertised
theirfat-free
hotels as
yogurt
-----------,
sundae while
is truly
otherfat-free
turned is
management
an example of
Correct Answer: Fair LaborisStandards
Publicity more credible Act with consumers than an ad.
"If allto
chocolate
enforcing:
over is fattening, and if this dessert has chocolate in it, then this dessert must
a hotel company.
Question
be fattening." 8.This is an example of which kind of moral reasoning?
Question
Correct Answer: 3.
22. Independent
41.
Basil is the general
Truth-in-menu Properties
Laws
manager of a large hotel. He discovers that his chief engineer bribed a
Correct Answer:
Question Deductive Logic
local of the51.
Whichofficial
Experienced to get a building
managers
following isand apermit.
notemployees Heunderstand
characteristicknows thatthat
this itisisillegal
of advertising? back home
not possible in the
to write United
down
Question
Kingdom,
There has but
everything 3.
45.
been
theyheaknow
also knows
significant
in training that
change thisin
ismanagement
manuals, an and
accepted practice
contracts
that mastery here
of thein
due tothe
scienceThird
increased World a
of running
Correct
Question Answer:
4. It attempts to tell all sides of the story about a product or
country
competition
"If the
hotel
In where
all can't
chocolate
early be his
among hotel
acquired
1950s,is fattening,
the is alocated.
operators
in
--------------and
training
and Basil
the decides
more
ifpioneered
this
course.
dessert active
For
thehasto role
this ignore
chocolate
reason,
management the
of owners matter
it,in
inexperienced
incontract and not
managing
then this reprimand
theirbegan
owners
dessert must
service.
Political
his chief
investments engineer,
be fattening."
hiring theorists
--------- to
This have
run is ancalled
since
their he
examplewas
hotels theonly
setwhich
of of generally
following of accepted
kind local custom.
moral relationships,
reasoning?Based on thisobligations, and
example, Basil
Correct Answer: InterContinental Hotel Corporation (IHC)
duties between society's major institutions and its people the:
is practicing:
Correct Answer:
Question Relationships
Deductive Logic
Management Between Owners and Operators
Companies
Question 23. 25.
Correct Answer:
Question 46. SocialEthicalContract
Relativism
Good marketing
The ability to be plans are reviewed
an effective and sometimes revised on a(n) __________ basis
salesperson:
Question
the portion of 4.
52.
42.the management fee that is based on a percentage of a negotiated level of
Correct
Question
Correct Answer:
5.
9.
Answer: Quarterly
can called
behoteliers
learned
have
Political
profitability.
Until slowed
well theorists
into hotel development
the have
---------, theinsetecologically
of generally
were thought sensitive
accepted
of areas
as skilled in the United
relationships,
professionals. States and
obligations, and
According
Anyone
abroad. who
duties between to is
a survey
affected
society'sdoneby by outcome
the
major Personnel
institutionsofJournal
aand
given magazine,
its decisionthe:
people __________
is called a(n): are the most likely
Correct
Question Answer:
24. Incentive Fee
Question
executives to 26.do something unethical.
Correct Answer: StakeholderEnvironmental
Social ContractConcerns
The
The aim
"Four ofP's
sales
of promotion are:
Marketing" techniques is to:
Correct Answer:
Question 47. Middle Managers
Question
Correct
Correct
In 1970 there 5.
Answer:
10.
53.
Answer: No separate
wereProduct,
fewer than Place, answer
Price,was
---- management andprovided
Promotion in the source PDF.
companies operating twenty-two
Question
Authors
detail
Accordingthe
properties. to6.
Robert
exact Solomon
terms done
a survey thatand the
by Kristine
partiesHanson
Personnel have believe
agreed
Journal that the
upon.
magazine, rules of poker
__________ and
are the thelikely
most rules
Question
A
of manager
business to
executives 27.
whodomakes
should and must
something ethical bedecisions
differenton
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because:
Correct Answer: Contract 10 Provisions
greatest
Which number"
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the followingis following
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Correct the
Middle goals Managers poker and theofgoals advertising?
of business are different. there
Correct
is much Answer:
Question
Correct more48.at Utilitarianism
54.
Answer: stake in the business world than there is in poker games
Word-of-Mouth
Question
Operating 6. Fee structure
term
a written agreement between Reporting
the ownerrequirements
of a hotel andApprovals Performancecompany.
a hotel management Termination
Question
Question
Operator
A manager 6.
7.
11.
28. makes
investment
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ethical decisions Other provisions
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Correct Answer: Hotel Management Contract
Kant's belief
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Managers canthat
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ison
raise or are basic
with
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consumer universal
the hospitality
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demand ideals
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through should
industry direct
in the: our thinking
strategies is for a
if demand
Correct Answer: Management Contract Provisions
known
productas:
or service is:
Correct
Question Answer:
49. 1950s
Utilitarianism
Correct
Question
Correct Answer: Deontology
55.to Management
Answer: Elastic
Other Changes Contracts
Question 12.
7.
defines the length of the initial term of the contract and its renewal options.
Correct
Question Answer: Investment approaches Relationships between owners and
Kant's belief7.
Question
Franchisors 84.
29.
charge a royalty
that there fee that
are basic is usually
or universal calculated
ideals on: direct our thinking is
that should
Correct
operators Answer: Operating
Environmental Term Provisions
concerns Economic climate
known
Leaders
Which as:
ofcompel themselves
the following is not to
onedevelop
ofofthe andcategories
six improve their skills.
ofsales
promotional activities?
Correct Answer: A percentage the franchisee's
Correct
Question
Correct Answer:
50. Deontology
56.
Answer: Self-Development
Relationship Marketing
Question
addresses: 13.
Some majorTechnical assistance
hotel brands follow afees Pre-opening
strategy management
of ---- by fees Post-opening
developing their large hotels, only to
Question
There are after
management
sell them 8.
30.
two types
fees of franchises:
(typically
achieving a basic fee
a stabilized pluswhile
profit an incentive) Operator-reimbursable
continuing to operate them under a
expenses
management
The agreement
goal Answer:
of public with to:
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daily activity70.
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Question 47.
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long-range the Riverside
areas
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are She wants to determine how many covers (meals)
necessary.
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each FTEthere were fewer than employee
(full-timeequivalent) ---- management
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during the day. twenty-two
The Riverside served 635
Correct Answer: Peter The Approval
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properties.
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allow anobjectives
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Question 33.
a written agreement between the owner of a hotel and a hotel management company.
