Operator Exam Practice Questions And
Correct Answers (Verified Answers) Plus
1. A surface water plant coagulates with alum at pH 6.2 and consistently produces
finished water with a negative Langelier Saturation Index (LSI) of 1.1. The utility
plans to add caustic soda for corrosion control. Which statement best describes the
chemical consequence of raising pH to 8.3 without changing alkalinity or calcium?
A. LSI increases primarily because hydroxide alkalinity contributes to the carbonate
term, potentially overshooting the target and causing CaCO3 scaling in the distribution
system.
B. LSI remains unchanged because only temperature and TDS affect the saturation state.
C. LSI increases only if free chlorine residual is simultaneously reduced.
D. LSI decreases because higher pH shifts carbonate to bicarbonate, reducing the
saturation index.
Answer: A. LSI increases primarily because hydroxide alkalinity contributes to the
carbonate term, potentially overshooting the target and causing CaCO3 scaling in the
distribution system.
Rationale: Raising pH converts CO2 to bicarbonate and carbonate, increasing the
carbonate term in the LSI equation and driving the index positive, which risks CaCO3
precipitation. Option D reverses the carbonate speciation logic, B ignores pH's direct role,
and C confuses disinfection chemistry with saturation chemistry.
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,2. A conventional plant treats 12 MGD with a 2.5-minute rapid mix, 35-minute
flocculation, and 90-minute sedimentation. Jar tests show optimal coagulant dose but
poor filter run times. Which unit process modification would most likely improve
filter performance without changing chemical dose?
A. Increase rapid mix energy (G) to promote more complete charge neutralization.
B. Reduce flocculation time to minimize floc shear.
C. Increase sedimentation surface overflow rate to reduce short-circuiting.
D. Convert to direct filtration by bypassing sedimentation.
Answer: A. Increase rapid mix energy (G) to promote more complete charge
neutralization.
Rationale: Insufficient rapid mix energy often leaves coagulant incompletely dispersed,
producing microfloc that penetrates filters; increasing G improves charge neutralization
without changing dose. Reducing flocculation time or increasing overflow rate would
worsen floc formation and removal, and direct filtration is inappropriate for high-turbidity
surface water.
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,3. A utility using chloramines for secondary disinfection observes elevated nitrite in
the distribution system. Which operational change is most consistent with current
AWWA guidance to control nitrification?
A. Increase the chlorine-to-ammonia ratio or convert to free chlorine during a temporary
burn.
B. Decrease monochloramine residual to starve nitrifying bacteria.
C. Increase ammonia dose to maintain a 5:1 Cl2:NH3-N ratio.
D. Switch to chlorine dioxide for residual maintenance throughout the system.
Answer: A. Increase the chlorine-to-ammonia ratio or convert to free chlorine during
a temporary burn.
Rationale: Nitrification is controlled by maintaining an excess free chlorine residual or
temporarily converting to free chlorine (chlorine burn), which inactivates nitrifiers.
Lowering residual or increasing ammonia feeds the nitrification cycle, and ClO2 is not
used for maintaining a distribution residual due to DBPs and cost.
4. A groundwater source contains 4.0 mg/L iron and 0.8 mg/L manganese at pH 7.0.
The utility plans oxidation followed by filtration. Which combination of oxidant and
pH adjustment is most effective for simultaneous removal?
A. Chlorine dioxide at pH 7.0 with no adjustment.
B. Potassium permanganate at pH 7.0 with no adjustment.
C. Aeration followed by chlorine at pH raised to 8.0-8.5.
D. Ozone at pH 6.5 with no adjustment.
Answer: C. Aeration followed by chlorine at pH raised to 8.0-8.5.
Rationale: Mn(II) oxidation by oxygen or chlorine is slow below pH 8; raising pH to
8.0-8.5 accelerates Mn oxidation, and aeration plus chlorine handles both Fe and Mn.
KMnO4 and ClO2 can oxidize Mn but pH elevation is still needed for effective filtration,
and ozone at low pH may form soluble Mn species.
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, 5. A membrane filtration plant reports a sudden drop in specific flux with stable
transmembrane pressure and recovery. Which diagnostic step best distinguishes
irreversible fouling from a temporary feedwater quality upset?
A. Perform a membrane autopsy with scanning electron microscopy.
B. Conduct a bench-scale jar test on the feedwater.
C. Evaluate the rate of specific flux decline before and after a chemical cleaning cycle.
D. Increase the backwash frequency and observe the effect on filtrate turbidity.
Answer: C. Evaluate the rate of specific flux decline before and after a chemical
cleaning cycle.
Rationale: If specific flux recovers after chemical cleaning, the decline is reversible
(temporary fouling); if not, it indicates irreversible fouling, guiding cleaning or
replacement decisions. Autopsy is definitive but destructive and costly, jar tests assess
coagulation not membrane fouling, and backwash frequency addresses reversible cake
only.
6. A plant using UV disinfection at 40 mJ/cm² reports a 2-log inactivation of
Cryptosporidium but occasional high particle counts in finished water. Which
operational factor most likely explains the discrepancy between UV dose and pathogen
control?
A. UV dose is insufficient for Cryptosporidium at 40 mJ/cm².
B. Particles can shield microorganisms from UV light, reducing effective dose.
C. UV is ineffective against Cryptosporidium at any dose.
D. High particle counts increase UV transmittance and reduce dose.
Answer: B. Particles can shield microorganisms from UV light, reducing effective
dose.
Rationale: UV inactivation is reduced when microorganisms are associated with particles
that scatter or absorb UV, lowering the effective dose delivered. UV at 40 mJ/cm² is
credited for Cryptosporidium inactivation, UV is effective against Crypto, and particles
decrease, not increase, UV transmittance.
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