Midterm Exam (Units 1-7) - Questions with Correct Answers
100 questions
1. Documentation and verbal communication are complementary because:
A. Documentation replaces all conversation
B. Verbal communication is never needed
C. Documentation provides a record, while verbal communication allows clarification and
urgency
D. They conflict
Correct Answer: C. Documentation provides a record, while verbal communication allows
clarification and urgency
Rationale: Urgent issues need direct conversation. Records support continuity.
2. Communication accommodation means:
A. Refusing to adapt
B. Using only technical language
C. Adjusting one's communication style to the listener's needs
D. Speaking only to peers
Correct Answer: C. Adjusting one's communication style to the listener's needs
Rationale: Adapting improves understanding. It respects different backgrounds.
3. Collaborative practice leads to better use of resources by:
A. Increasing duplication
B. Ignoring roles
C. Reducing duplication and ensuring the right professional performs each task
D. Adding unnecessary tests
Correct Answer: C. Reducing duplication and ensuring the right professional performs each
task
Rationale: Coordinated care saves time and money. Patients benefit from efficiency.
,4. Professional silos in health care refer to:
A. Storage rooms
B. Specialized units
C. Disciplines working in isolation with limited communication across professions
D. Shared decision-making
Correct Answer: C. Disciplines working in isolation with limited communication across
professions
Rationale: Silos lead to fragmented care. Interprofessional structures break them down.
5. A shared mental model means team members:
A. Think independently without sharing
B. Use different plans
C. Avoid discussion
D. Have a common understanding of the plan, roles and patient status
Correct Answer: D. Have a common understanding of the plan, roles and patient status
Rationale: Shared mental models help teams anticipate needs. Briefs and huddles build them.
6. Team members' ability to anticipate each other's needs is a sign of:
A. Poor communication
B. Hierarchy
C. Silos
D. A well-developed shared mental model
Correct Answer: D. A well-developed shared mental model
Rationale: Anticipation improves efficiency. It comes from shared understanding.
,7. Nonverbal communication in teams includes:
A. Tone of voice, facial expressions, posture and eye contact
B. Only written notes
C. Only electronic messages
D. Only spoken words
Correct Answer: A. Tone of voice, facial expressions, posture and eye contact
Rationale: Nonverbal cues can contradict words. Awareness improves interactions.
8. A near miss is:
A. An event causing severe harm
B. A billing problem
C. A completed procedure
D. An event that could have caused harm but did not reach the patient or was caught
Correct Answer: D. An event that could have caused harm but did not reach the patient or
was caught
Rationale: Near misses provide learning opportunities. Reporting them strengthens safety.
9. Interprofessional education (IPE) occurs when:
A. Students learn only within their profession
B. Faculty teach one discipline
C. Students from two or more professions learn about, from and with each other
D. Students study alone
Correct Answer: C. Students from two or more professions learn about, from and with each
other
Rationale: This WHO definition guides IPE programs. IPE prepares students for collaborative
practice.
, 10. High-performing health care teams typically demonstrate:
A. Rigid hierarchy
B. Clear goals, defined roles, open communication and mutual support
C. Silence
D. Individual competition
Correct Answer: B. Clear goals, defined roles, open communication and mutual support
Rationale: These features predict performance. They can be trained.
11. Active listening involves:
A. Planning a reply while the speaker talks
B. Interrupting
C. Giving full attention, clarifying and summarizing what the speaker said
D. Multitasking
Correct Answer: C. Giving full attention, clarifying and summarizing what the speaker said
Rationale: It shows respect and improves understanding. Paraphrasing confirms meaning.
12. Medical jargon and abbreviations can lead to errors because:
A. They are universally understood
B. They are always required
C. Different professionals may interpret them differently
D. They improve clarity
Correct Answer: C. Different professionals may interpret them differently
Rationale: The Joint Commission maintains a Do Not Use list of abbreviations. Plain language
reduces confusion.