PHR EXAM | FROM QUESTION TO PERFECTION| STUDY
WITH CONFIDENCE!
Hollow Organization Answer: Focus their headcount effort on essential competencies and
outsource much of the rest
Virtual Organizations Answer: Connect partners on work projects who each bring their own
skills and expertise to get a job done.
Modular Organization Answer: Break work down into basic components and organize team by
work units
Flat line/Horizontal Structure Answer: designed to allow more collaboration and less strict
boundaries around the work scope
Common Perks offered in executive compensation packages Answer: Home Security services,
Housing Allowances, Interest Free loans, Chauffeurs
Describe the Demonstration training method Answer: explaining a task and then demonstrating
it before asking the trainee to perform
3 Types of Instructional Methods Answer: Passive, Active, Experiential
Passive Instructional Method Answer: Require little participation from learner outside of
listening and absorbing info. Ex. Lectures, presentations, conferences
Active Instructional Method Answer: Require learner to actively participate in learning. Ex.
Facilitation, case studies, simulation, vestibule, socratic seminars
Vestibule Training Answer: Skilled personnel receive training in a location other than the main
facility. Often equipment and machinery
Socratic Seminars Answer: In a Socratic Seminar, participants seek deeper understanding
complex ideas in the text through rigorously thoughtful dialogue.
Experiential Instructional Method Answer: Provides real time situations and include
demonstrations, one-ones, and performance based training
Yellow-dog contracts were outlawed with the passing of what act? Answer: Norris-La Guardia
Act in 1032
Whit is a yellow-dog contract Answer: Contracts used by employers to prevent employees from
joining unions by agreement. If employee joined a union it would be grounds for termination
Span of control Answer: Geographically illustrates an org chart where each supervisor is shown
with # of direct reports
Organizational Charts Answer: represent line and staff positions show the difference between
types of roles in the org, whether their work is generating revenue or a support function
Hierarchy of authority Answer: shows levels of the company and chain of command
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, Delphi Technique Answer: systematic method of forecasting that involves structured interaction
among a group of experts on a subject. uses methods such as online surveys, polls, and
questionnaires. Problem solvers never meet. Organizer gathers data and presents with additional
questions. continues until a group census is complete.
Case Study Answer: Active training method provides learner with a realistic situation that
involves the learner in the act of analyzing the happenings as though they were a part of the
situation.
3 Benefits provided by FMLA Answer: Reinstatement to the same position, continuation of
health benefits, 12 weeks unpaid leave within a 12 month period
Corporate Restructuring Answer: act of reviewing departments, processes, and key products in
order to reduce redundancy and decrease debt and increase production
Who defined the Job Attitude Intervention Answer: Dr Erin Richards
Level of involved risk = Answer: probability x consequences
Personal Resource Interventions Answer: increase people's positivity in terms of their views of
themselves, the future, and their resilience
Job Resource-building Intervention Answer: Give people more of what they need to do their
jobs, ex. Evaluations, support, autonomy
Health-promoting interventions Answer: focus on improving health and resources of employees
and their families
Leadership training interventions Answer: focus on uplifting and supporting managers so they
can uplift their direct reports
3 terms in Victor Vroom's Expectancy Theory Answer: Instrumentality, Expectancy, and
valence
Victor Vroom's Instrumentality Answer: expectation that good work will pay off and quality of
performance drives out come
Victor Vroom's Expectancy Answer: expectation that hard work will pay off and the amount of
effort drives the outcome
Victor Vroom's Valence Answer: employee performance will commensurate with how much or
how little the employees values the outcome
How long does an employer have to respond to an employee's FMLA request? Answer: 5
Business days
ERP Answer: Enterprise Resource Planning: includes larger network that links together
different department's communications
HRIS Answer: Human Resource Information System: more narrow scope provides HR
information management an personnel data management
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
WITH CONFIDENCE!
Hollow Organization Answer: Focus their headcount effort on essential competencies and
outsource much of the rest
Virtual Organizations Answer: Connect partners on work projects who each bring their own
skills and expertise to get a job done.
Modular Organization Answer: Break work down into basic components and organize team by
work units
Flat line/Horizontal Structure Answer: designed to allow more collaboration and less strict
boundaries around the work scope
Common Perks offered in executive compensation packages Answer: Home Security services,
Housing Allowances, Interest Free loans, Chauffeurs
Describe the Demonstration training method Answer: explaining a task and then demonstrating
it before asking the trainee to perform
3 Types of Instructional Methods Answer: Passive, Active, Experiential
Passive Instructional Method Answer: Require little participation from learner outside of
listening and absorbing info. Ex. Lectures, presentations, conferences
Active Instructional Method Answer: Require learner to actively participate in learning. Ex.
Facilitation, case studies, simulation, vestibule, socratic seminars
Vestibule Training Answer: Skilled personnel receive training in a location other than the main
facility. Often equipment and machinery
Socratic Seminars Answer: In a Socratic Seminar, participants seek deeper understanding
complex ideas in the text through rigorously thoughtful dialogue.
Experiential Instructional Method Answer: Provides real time situations and include
demonstrations, one-ones, and performance based training
Yellow-dog contracts were outlawed with the passing of what act? Answer: Norris-La Guardia
Act in 1032
Whit is a yellow-dog contract Answer: Contracts used by employers to prevent employees from
joining unions by agreement. If employee joined a union it would be grounds for termination
Span of control Answer: Geographically illustrates an org chart where each supervisor is shown
with # of direct reports
Organizational Charts Answer: represent line and staff positions show the difference between
types of roles in the org, whether their work is generating revenue or a support function
Hierarchy of authority Answer: shows levels of the company and chain of command
APPHIA – Crafted with Care and Precision for Academic Excellence.
1
, Delphi Technique Answer: systematic method of forecasting that involves structured interaction
among a group of experts on a subject. uses methods such as online surveys, polls, and
questionnaires. Problem solvers never meet. Organizer gathers data and presents with additional
questions. continues until a group census is complete.
Case Study Answer: Active training method provides learner with a realistic situation that
involves the learner in the act of analyzing the happenings as though they were a part of the
situation.
3 Benefits provided by FMLA Answer: Reinstatement to the same position, continuation of
health benefits, 12 weeks unpaid leave within a 12 month period
Corporate Restructuring Answer: act of reviewing departments, processes, and key products in
order to reduce redundancy and decrease debt and increase production
Who defined the Job Attitude Intervention Answer: Dr Erin Richards
Level of involved risk = Answer: probability x consequences
Personal Resource Interventions Answer: increase people's positivity in terms of their views of
themselves, the future, and their resilience
Job Resource-building Intervention Answer: Give people more of what they need to do their
jobs, ex. Evaluations, support, autonomy
Health-promoting interventions Answer: focus on improving health and resources of employees
and their families
Leadership training interventions Answer: focus on uplifting and supporting managers so they
can uplift their direct reports
3 terms in Victor Vroom's Expectancy Theory Answer: Instrumentality, Expectancy, and
valence
Victor Vroom's Instrumentality Answer: expectation that good work will pay off and quality of
performance drives out come
Victor Vroom's Expectancy Answer: expectation that hard work will pay off and the amount of
effort drives the outcome
Victor Vroom's Valence Answer: employee performance will commensurate with how much or
how little the employees values the outcome
How long does an employer have to respond to an employee's FMLA request? Answer: 5
Business days
ERP Answer: Enterprise Resource Planning: includes larger network that links together
different department's communications
HRIS Answer: Human Resource Information System: more narrow scope provides HR
information management an personnel data management
APPHIA – Crafted with Care and Precision for Academic Excellence.
2
