Human Resource Management GUARANTEED PASS!!
HRM Strategy - (ANSWER)The plan that integrates HRM objectives, policies, and procedures
HRM Objectives - (ANSWER)The ends an HRM department attempts to accomplish. Some are well
trained and well motivated employees, communication HRM policies to employees, employ the skills
and abilities of the workforce efficiently.
HRM policy - (ANSWER)A general guide to decision making in important decision areas
HRM procedure - (ANSWER)A specific direction to action. It tells a person how to do a particular activity.
External environmental influences - (ANSWER)Government requirements, laws, regulations, the union,
economic conditions/domestic and international, competitiveness, composition of the labor force,
location of the organization.
Productivity - (ANSWER)The output of goods and services per unit of input of resources used in a
production process.
Internal environmental influences - (ANSWER)Strategy, goals, organizational culture, nature of the task,
work group, leader's style and experience
Strategy - (ANSWER)What an organization's key executives hope to accomplish in the long run.
Diversity - (ANSWER)A condition that describes the variety of people who make up the contemporary
workforce. (Hispanic, Caucasians, etc.) Any mix of themes characterized by differences and similarities.
Skill gap - (ANSWER)The mismatch between the high skill demands of jobs and the lack of qualifications
of job applicants.
Restructuring - (ANSWER)changing the reporting and authority relationships within a firm. A layer of
hierarchy may be eliminated, reporting relationships changed, or a new subsidiary may be created to
conduct business in a new market or new location.
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,Downsizing - (ANSWER)A reduction in a company's workforce
Contingent workers - (ANSWER)These include temporaries, part-timers, contract, leased (outsourced),
and other workers who are hired to handle extra job tasks or workolads
Motivation - (ANSWER)The attitudes that predispose a person to act in a specific goal-directed way. It is
an internal state that directs a person's behavior.
Personality - (ANSWER)The characteristic way a person thinks and behaves in adjusting to his or her
environment. It includes the person's traits, values, motives, genetic blueprint, attitudes, abilities, and
behavior patterns.
Work Group - (ANSWER)Two or more people who work together to accomplish a goal and who
communicate and interact with each other
Title VII of the 1964 Civil Rights Act - (ANSWER)An important law that prohibits employers, unions,
employment agencies, and joint labor-management committees controlling apprenticeship or training
programs from discriminating on the basis of race, color, religion, sex, or national origin
*Disparate Treatment - (ANSWER)Intentional discrimination when employers apply different standards
or treatment to different groups of employees or applicants based on a protected category - race, color,
religion, sex, national origin.
"Bona fide occupational qualifications" (BFOQ) - (ANSWER)A defense against discrimination only where
age, sex, religion, or national origin is an actual qualification to perform the job.
*Disparate impact - (ANSWER)Unintentional discrimination when a racially neutral employment practice
has the effect of disproportionately excluding a group based upon a protected category.
Sexual harassment - (ANSWER)Unwelcome sexual attention that causes the recipient distress and results
in an inability on the part of the recipient to effectively perform the job.
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, Pregnancy Discrimination Act of 1978 - (ANSWER)This law makes it illegal to discriminate on the basis of
pregnancy, childbirth, or related medical conditions in employment decisions.
Civil Rights Act of 1991 - (ANSWER)Allows for compensatory and punitive damages in intentional
discrimination cases; allows for jury trials when damages are sought.
Equal Pay Act - (ANSWER)This act requires equal pay for equal work performed by men and women.
Rehabilitation Act of 1973 - (ANSWER)An act that is enforced by the Office of Federal Contract
Compliance Programs (OFCCP). It requires that all employers with government contracts of $2,500 or
more set up affirmative action programs for persons who are disabled.
Americans with Disabilities Act Amendments Act (ADAAA) of 2008 - (ANSWER)Updated version of the
1990 Act where it expands the definition of major life activities, major bodily functions, excludes
consideration of mitigating measures and identified reoccurring health issues.
Equal Employment Opportunity Commission (EEOC) - (ANSWER)The Civil Rights Act, Title VII, 1964 gave
the EEOC limited powers to resolve charges of discrimination and interpret the meaning of Title VII. In
1972, Congress gave the EEOC the power to sue employers in the federal courts.
Affirmative action - (ANSWER)Preferential treatment in hiring, recruitment, promotion, and
development for groups that have been discriminated against.
Multinational corporation - (ANSWER)An international organization with operations that are defined by
national boundaries to a greater extent than in a global corporation.
*Global corporation - (ANSWER)A corporation with a geocentric HRM perspective. National boundaries
are ignored and HRM is viewed as a way of integrating operations all over the world.
*Host country nationals (HCNs) - (ANSWER)An employee of an international organization who is from
the local workforce rather than being from the parent country of the organization.
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HRM Strategy - (ANSWER)The plan that integrates HRM objectives, policies, and procedures
HRM Objectives - (ANSWER)The ends an HRM department attempts to accomplish. Some are well
trained and well motivated employees, communication HRM policies to employees, employ the skills
and abilities of the workforce efficiently.
HRM policy - (ANSWER)A general guide to decision making in important decision areas
HRM procedure - (ANSWER)A specific direction to action. It tells a person how to do a particular activity.
External environmental influences - (ANSWER)Government requirements, laws, regulations, the union,
economic conditions/domestic and international, competitiveness, composition of the labor force,
location of the organization.
Productivity - (ANSWER)The output of goods and services per unit of input of resources used in a
production process.
Internal environmental influences - (ANSWER)Strategy, goals, organizational culture, nature of the task,
work group, leader's style and experience
Strategy - (ANSWER)What an organization's key executives hope to accomplish in the long run.
Diversity - (ANSWER)A condition that describes the variety of people who make up the contemporary
workforce. (Hispanic, Caucasians, etc.) Any mix of themes characterized by differences and similarities.
Skill gap - (ANSWER)The mismatch between the high skill demands of jobs and the lack of qualifications
of job applicants.
Restructuring - (ANSWER)changing the reporting and authority relationships within a firm. A layer of
hierarchy may be eliminated, reporting relationships changed, or a new subsidiary may be created to
conduct business in a new market or new location.
Page 1 of 22
,Downsizing - (ANSWER)A reduction in a company's workforce
Contingent workers - (ANSWER)These include temporaries, part-timers, contract, leased (outsourced),
and other workers who are hired to handle extra job tasks or workolads
Motivation - (ANSWER)The attitudes that predispose a person to act in a specific goal-directed way. It is
an internal state that directs a person's behavior.
Personality - (ANSWER)The characteristic way a person thinks and behaves in adjusting to his or her
environment. It includes the person's traits, values, motives, genetic blueprint, attitudes, abilities, and
behavior patterns.
Work Group - (ANSWER)Two or more people who work together to accomplish a goal and who
communicate and interact with each other
Title VII of the 1964 Civil Rights Act - (ANSWER)An important law that prohibits employers, unions,
employment agencies, and joint labor-management committees controlling apprenticeship or training
programs from discriminating on the basis of race, color, religion, sex, or national origin
*Disparate Treatment - (ANSWER)Intentional discrimination when employers apply different standards
or treatment to different groups of employees or applicants based on a protected category - race, color,
religion, sex, national origin.
"Bona fide occupational qualifications" (BFOQ) - (ANSWER)A defense against discrimination only where
age, sex, religion, or national origin is an actual qualification to perform the job.
*Disparate impact - (ANSWER)Unintentional discrimination when a racially neutral employment practice
has the effect of disproportionately excluding a group based upon a protected category.
Sexual harassment - (ANSWER)Unwelcome sexual attention that causes the recipient distress and results
in an inability on the part of the recipient to effectively perform the job.
Page 2 of 22
, Pregnancy Discrimination Act of 1978 - (ANSWER)This law makes it illegal to discriminate on the basis of
pregnancy, childbirth, or related medical conditions in employment decisions.
Civil Rights Act of 1991 - (ANSWER)Allows for compensatory and punitive damages in intentional
discrimination cases; allows for jury trials when damages are sought.
Equal Pay Act - (ANSWER)This act requires equal pay for equal work performed by men and women.
Rehabilitation Act of 1973 - (ANSWER)An act that is enforced by the Office of Federal Contract
Compliance Programs (OFCCP). It requires that all employers with government contracts of $2,500 or
more set up affirmative action programs for persons who are disabled.
Americans with Disabilities Act Amendments Act (ADAAA) of 2008 - (ANSWER)Updated version of the
1990 Act where it expands the definition of major life activities, major bodily functions, excludes
consideration of mitigating measures and identified reoccurring health issues.
Equal Employment Opportunity Commission (EEOC) - (ANSWER)The Civil Rights Act, Title VII, 1964 gave
the EEOC limited powers to resolve charges of discrimination and interpret the meaning of Title VII. In
1972, Congress gave the EEOC the power to sue employers in the federal courts.
Affirmative action - (ANSWER)Preferential treatment in hiring, recruitment, promotion, and
development for groups that have been discriminated against.
Multinational corporation - (ANSWER)An international organization with operations that are defined by
national boundaries to a greater extent than in a global corporation.
*Global corporation - (ANSWER)A corporation with a geocentric HRM perspective. National boundaries
are ignored and HRM is viewed as a way of integrating operations all over the world.
*Host country nationals (HCNs) - (ANSWER)An employee of an international organization who is from
the local workforce rather than being from the parent country of the organization.
Page 3 of 22
