Healthcare Management Exam (Chapters
1- 11) Questions and All Correct
Answers 2026 Updated.
What does CMS stand for? - Answer Centers for Medicare and Medicaid Services
CMS is a type of ___ insurance payor? - Answer Governmental
During Mr. Shane Williams presentation, he referred to Prof. Wilkins and himself as being in the
______________ business? - Answer relationship
What tool did presenter Starnes say was one of the most important to the planning process? -
Answer SWOT analysis
S.W.O.T stands for ______? - Answer strengths, weaknesses, opportunities, threats
During Mr. Shane's presentation of OD, he mentioned some differences in various generations,
Which generation did he say was the "most researched generation"? - Answer Gen X
What is a state of complete physical, mental, and social well-being; not merely the absence of
disease? - Answer Health
HCO stands for ____________? - Answer Healthcare Organization
Which of the following is not a determinant of health?
A. Healthcare
B. Genetics.
C. Environment
D. Race - Answer D. Race
The health outcomes of a group of individuals , including the distribution of outcomes within
the group is known as? - Answer population health
A health difference that is closely linked with social, economic, or environmental disadvantage is
a __________? - Answer Health Disparity
, In order to have the range of services needed to fully care for a person or population, an HCO
may? - Answer provide a continuum of care
EMR stand for? - Answer electronic medical record
The external environment affecting healthcare organizations includes?
A. Governments
B. Economic factors
C. All of the above
D. Competitors - Answer C. All of the above
Which of the following would NOT be a stakeholder in an HCO?
A. Nurse
B. Patient
C. All of these are stakeholders
D. Doctor - Answer C. All of these are stakeholders
In an HCO's hierarchy, who is on top? - Answer Board of Directors
The process of getting things done though and with people by directing and motivation efforts
toward a common objectives is known as __________________? - Answer Management
Which of the following is not a fundamental principle of bureaucracy?
A. Employees work in a hierarchy, in which a higher bureau (office) controls lower ones
B. Staff are selected based on qualifications and abilities rather than personal relationships
C. Control is based on personal relationships rather than authority - Answer C. Control is based
on personal relationships rather than authority
Despite managers performing similar roles, they must manage differently because they work
with different ____________________? - Answer Situations, Problems, and Goals
How often should actual planning take place? - Answer Continuously
The type of planning that enables an organization to examine where it is now, decide where it
wants to be in the future, and determine how to get there is known as ___________________?
- Answer Strategic planning
1- 11) Questions and All Correct
Answers 2026 Updated.
What does CMS stand for? - Answer Centers for Medicare and Medicaid Services
CMS is a type of ___ insurance payor? - Answer Governmental
During Mr. Shane Williams presentation, he referred to Prof. Wilkins and himself as being in the
______________ business? - Answer relationship
What tool did presenter Starnes say was one of the most important to the planning process? -
Answer SWOT analysis
S.W.O.T stands for ______? - Answer strengths, weaknesses, opportunities, threats
During Mr. Shane's presentation of OD, he mentioned some differences in various generations,
Which generation did he say was the "most researched generation"? - Answer Gen X
What is a state of complete physical, mental, and social well-being; not merely the absence of
disease? - Answer Health
HCO stands for ____________? - Answer Healthcare Organization
Which of the following is not a determinant of health?
A. Healthcare
B. Genetics.
C. Environment
D. Race - Answer D. Race
The health outcomes of a group of individuals , including the distribution of outcomes within
the group is known as? - Answer population health
A health difference that is closely linked with social, economic, or environmental disadvantage is
a __________? - Answer Health Disparity
, In order to have the range of services needed to fully care for a person or population, an HCO
may? - Answer provide a continuum of care
EMR stand for? - Answer electronic medical record
The external environment affecting healthcare organizations includes?
A. Governments
B. Economic factors
C. All of the above
D. Competitors - Answer C. All of the above
Which of the following would NOT be a stakeholder in an HCO?
A. Nurse
B. Patient
C. All of these are stakeholders
D. Doctor - Answer C. All of these are stakeholders
In an HCO's hierarchy, who is on top? - Answer Board of Directors
The process of getting things done though and with people by directing and motivation efforts
toward a common objectives is known as __________________? - Answer Management
Which of the following is not a fundamental principle of bureaucracy?
A. Employees work in a hierarchy, in which a higher bureau (office) controls lower ones
B. Staff are selected based on qualifications and abilities rather than personal relationships
C. Control is based on personal relationships rather than authority - Answer C. Control is based
on personal relationships rather than authority
Despite managers performing similar roles, they must manage differently because they work
with different ____________________? - Answer Situations, Problems, and Goals
How often should actual planning take place? - Answer Continuously
The type of planning that enables an organization to examine where it is now, decide where it
wants to be in the future, and determine how to get there is known as ___________________?
- Answer Strategic planning
