HPRS 3309 Exam Questions and All
Correct and Detailed Answers 2026-2027
Update.
The health outcomes of a group of individuals, including the distribution of outcomes within the
group, is known as _______. - Answer population health
Compared to the average of all jobs, the number of jobs in medical and health services
management is expected to grow ______ between 2019 and 2029. - Answer much faster than
the average
To improve health in their community, healthcare managers and their healthcare organizations
(HCOs) often improve ______. - Answer all of the above (social environment, healthcare
services, individual behavior)
True or False? All healthcare organizations provide healthcare services to people. - Answer
false
True or False? As defined by the World Health Organization, health is the absence of disease or
infirmity. - Answer false
In order to have the range of services needed to fully care for a person or population, an HCO
may _____. - Answer provide a continuum of care
A stakeholder analysis can help managers better understand. - Answer What is expected of
their HCO
For which reason are hospitals developing continuums of care? - Answer To adapt to new
payment methods for care.
A health difference that is closely linked with social, economic, or environmental disadvantage is
a ________. - Answer Health disparity
True or False? Healthcare is a relatively stable field that changes little from year to year. -
Answer False
The process of getting things done through and with people by directing and motivating efforts
toward common objectives is known as ______. - Answer Management
, The study of individual and group dynamics within an organizational setting is known as ______.
- Answer Organizational behavior
Development of administrative theory by Fayol was important for improving ______. - Answer
Entire organizations
Which theory contends that there is no best way to design the structure of an organization, as
discovered by management pioneer Joan Woodward and others? - Answer Contingency
Theory
What are the five fundamental management functions identified by Gulick and Urwick? -
Answer Plan, Organize, Staff, Direct, and Control
What does the institutional theory argue? - Answer An organization may feel compelled to
comply with obligations of the external environment even though compliance may make the
organization less efficient.
How should work be planned according to Frederick Taylor's principles of scientific
management? - Answer Managers develop detailed instructions, methods, rules, and
techniques for the most efficient work process.
Determining how high or low within an organization's line of authority certain decisions can be
made refers to which of the following administrative theory principles? - Answer
Centralization
Mayo and the Hawthorne studies in the 1920s and 1930s led to which of the following
approaches in management? - Answer Human relations approach
Mintzberg studied roles that managers perform and found that they _______. - Answer Used
decisional, informational, and interpersonal roles
A leader who uses a compelling vision, inspiration, charisma, and attention to individual
employees to revitalize an organization with change for the greater good of all is using which
kind of leadership? - Answer Transformational leadership
An HCO manager emphasizes concern, trust, and teamwork for employees and strives to
develop long-term cooperative relationships. The manager is leading with ______. - Answer
Theory Z
Which theory examines characteristics of leaders and the influence these characteristics have
on leadership effectiveness? - Answer Trait Theory
Correct and Detailed Answers 2026-2027
Update.
The health outcomes of a group of individuals, including the distribution of outcomes within the
group, is known as _______. - Answer population health
Compared to the average of all jobs, the number of jobs in medical and health services
management is expected to grow ______ between 2019 and 2029. - Answer much faster than
the average
To improve health in their community, healthcare managers and their healthcare organizations
(HCOs) often improve ______. - Answer all of the above (social environment, healthcare
services, individual behavior)
True or False? All healthcare organizations provide healthcare services to people. - Answer
false
True or False? As defined by the World Health Organization, health is the absence of disease or
infirmity. - Answer false
In order to have the range of services needed to fully care for a person or population, an HCO
may _____. - Answer provide a continuum of care
A stakeholder analysis can help managers better understand. - Answer What is expected of
their HCO
For which reason are hospitals developing continuums of care? - Answer To adapt to new
payment methods for care.
A health difference that is closely linked with social, economic, or environmental disadvantage is
a ________. - Answer Health disparity
True or False? Healthcare is a relatively stable field that changes little from year to year. -
Answer False
The process of getting things done through and with people by directing and motivating efforts
toward common objectives is known as ______. - Answer Management
, The study of individual and group dynamics within an organizational setting is known as ______.
- Answer Organizational behavior
Development of administrative theory by Fayol was important for improving ______. - Answer
Entire organizations
Which theory contends that there is no best way to design the structure of an organization, as
discovered by management pioneer Joan Woodward and others? - Answer Contingency
Theory
What are the five fundamental management functions identified by Gulick and Urwick? -
Answer Plan, Organize, Staff, Direct, and Control
What does the institutional theory argue? - Answer An organization may feel compelled to
comply with obligations of the external environment even though compliance may make the
organization less efficient.
How should work be planned according to Frederick Taylor's principles of scientific
management? - Answer Managers develop detailed instructions, methods, rules, and
techniques for the most efficient work process.
Determining how high or low within an organization's line of authority certain decisions can be
made refers to which of the following administrative theory principles? - Answer
Centralization
Mayo and the Hawthorne studies in the 1920s and 1930s led to which of the following
approaches in management? - Answer Human relations approach
Mintzberg studied roles that managers perform and found that they _______. - Answer Used
decisional, informational, and interpersonal roles
A leader who uses a compelling vision, inspiration, charisma, and attention to individual
employees to revitalize an organization with change for the greater good of all is using which
kind of leadership? - Answer Transformational leadership
An HCO manager emphasizes concern, trust, and teamwork for employees and strives to
develop long-term cooperative relationships. The manager is leading with ______. - Answer
Theory Z
Which theory examines characteristics of leaders and the influence these characteristics have
on leadership effectiveness? - Answer Trait Theory
