Questions All Answered.
the website: AHRQ Health Literacy Universal Precautions Toolkit, 2nd Ed Tips on examples of
how religion, culture and ethnic customs can influence how your patients interact with you
are ? - Answer -Health beliefs
-Health Customs
-Ethnic customs
-Religious Beliefs
-Dietary customs
-Interpersonal customs
What are the 3 types of funding sources in healthcare? - Answer -employee- based
-Government
-Private insurance
healthcare reform - Answer involves changing the system and how it works to make it better
for all americans
Why do we need healthcare reforms? - Answer for the quality of healthcare and costs
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) - Answer
scoring of quality measures using a formula that compares hospitals against each other in terms
of achievement standards
What does the Bipartisan Budget act address? - Answer coverage gap in part d of medicare
The decision to expand internal operations should be based on what? - Answer an assessment
of value to customers as well as the ability to increase profit
Jumping into internal expansion without appropriate research and assessment can lead to
what? - Answer failure and cause harm to the organization
Ethics relates to changes in Medicaid by - Answer social justice
What are the consequences of merging, partnerships, acquisitions? - Answer -loss of services
-selling loss of equipment
, -employee turnover
-can influence employee attitude
-lack of understanding between organizations
-ethical issues concerning geographic location of hospital may impose potential risk for the
community
-4/5 mergers fail
-business models may be different
Downsizing includes: - Answer -Restructuring
-Redesign
-Re engineering
-Reorganizing
Downsizing should only be considered with careful - Answer research and planning
Downsizing disrupts - Answer productivity and moral
Closure involves - Answer -Selling off assets of the business
-Shutting it down permanently
-Creates distress for employees, patients and communities
Market justice requires that the hospital earn profits that are?? - Answer sufficient to support
employee salaries
Patient justice in healthcare finance is?? - Answer critical for success
staff justice can be completed by??? - Answer updating staff on policies and trainings
when applied to finance, conflict of interest means - Answer there is a clash between financial
interstate's and professional or personal interest
Conflict of interest can happen when funding is from? - Answer Government
Fraud, Waste and Abuse represent what kind of issue for the healthcare system? Why? - Answer
-significant fiscal and ethical issue
- because it is hard to locate and detect.