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HA 3309 Exam #3 Study Guide Questions All Answered.

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the website: AHRQ Health Literacy Universal Precautions Toolkit, 2nd Ed Tips on examples of how religion, culture and ethnic customs can influence how your patients interact with you are ? - Answer -Health beliefs -Health Customs -Ethnic customs -Religious Beliefs -Dietary customs -Interpersonal customs What are the 3 types of funding sources in healthcare? - Answer -employee- based -Government -Private insurance healthcare reform - Answer involves changing the system and how it works to make it better for all americans Why do we need healthcare reforms? - Answer for the quality of healthcare and costs HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) - Answer scoring of quality measures using a formula that compares hospitals against each other in terms of achievement standards What does the Bipartisan Budget act address? - Answer coverage gap in part d of medicare The decision to expand internal operations should be based on what? - Answer an assessment of value to customers as well as the ability to increase profit Jumping into internal expansion without appropriate research and assessment can lead to what? - Answer failure and cause harm to the organization Ethics relates to changes in Medicaid by - Answer social justice What are the consequences of merging, partnerships, acquisitions? - Answer -loss of services -selling loss of equipment -employee turnover

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HA 3309 Exam #3 Study Guide
Questions All Answered.
the website: AHRQ Health Literacy Universal Precautions Toolkit, 2nd Ed Tips on examples of
how religion, culture and ethnic customs can influence how your patients interact with you
are ? - Answer -Health beliefs

-Health Customs

-Ethnic customs

-Religious Beliefs

-Dietary customs

-Interpersonal customs



What are the 3 types of funding sources in healthcare? - Answer -employee- based

-Government

-Private insurance



healthcare reform - Answer involves changing the system and how it works to make it better
for all americans



Why do we need healthcare reforms? - Answer for the quality of healthcare and costs



HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) - Answer
scoring of quality measures using a formula that compares hospitals against each other in terms
of achievement standards



What does the Bipartisan Budget act address? - Answer coverage gap in part d of medicare



The decision to expand internal operations should be based on what? - Answer an assessment
of value to customers as well as the ability to increase profit



Jumping into internal expansion without appropriate research and assessment can lead to
what? - Answer failure and cause harm to the organization



Ethics relates to changes in Medicaid by - Answer social justice



What are the consequences of merging, partnerships, acquisitions? - Answer -loss of services

-selling loss of equipment

, -employee turnover

-can influence employee attitude

-lack of understanding between organizations

-ethical issues concerning geographic location of hospital may impose potential risk for the
community

-4/5 mergers fail

-business models may be different



Downsizing includes: - Answer -Restructuring

-Redesign

-Re engineering

-Reorganizing



Downsizing should only be considered with careful - Answer research and planning



Downsizing disrupts - Answer productivity and moral



Closure involves - Answer -Selling off assets of the business

-Shutting it down permanently

-Creates distress for employees, patients and communities



Market justice requires that the hospital earn profits that are?? - Answer sufficient to support
employee salaries



Patient justice in healthcare finance is?? - Answer critical for success



staff justice can be completed by??? - Answer updating staff on policies and trainings



when applied to finance, conflict of interest means - Answer there is a clash between financial
interstate's and professional or personal interest



Conflict of interest can happen when funding is from? - Answer Government



Fraud, Waste and Abuse represent what kind of issue for the healthcare system? Why? - Answer
-significant fiscal and ethical issue

- because it is hard to locate and detect.

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