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, Table of Contents
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Unit 1: Introduction to Health Care
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1. Today’s Health Care &
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2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics jl s& jl
4. Communicatingwith the Health Care Team jl s& jl jl
Unit 2: The Patient
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5. Understanding the Patient as a Person &
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6. Patient Rights, Ethics, and Laws
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7. Body Structure and Function / Growth and Development
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8. Pain Management, Comfort, Rest, and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control
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10. Workplace Safetyand Body Mechanics &
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11. Patient Safety &
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12. Moving, Positioning, and Preventing Falls
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13. Basic Emergency Care
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14. Medication Administration s&
Unit 4: Patient Assessment
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15. Assisting withthe Physical Examination jl jl s&
16. Measuring and Recording Vital Signs jl jl &
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17. Obtaining and Monitoring an Electrocardiogram
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Unit 5: Patient Care and Comfort
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18. Assisting with Admission and Discharge jl &
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19. Bedmaking and Hygiene jl s&
20. Assisting with Grooming jl &
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,21. Assisting with Nutrition and Fluids
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22. Assisting with Urinary Elimination
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23. Assisting with Bowel Eliminationjl &
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24. Assisting with Oxygen Needs jl &
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Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
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26. Specimen Collectingand Testing &
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Unit 7: Surgery and Immobility
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27. Care of the Surgical Patient
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28. Heat and Cold Applications
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29. Care of Wounds and Pressure Ulcers
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30. Rehabilitativeand Restorative Care s& s&
Unit 8: Special Care Concerns and Settings
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31. Care of Women and Children
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32. Caring for the Older Adult
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33. Caring for Patients with Mental Health Needs
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34. Caring for Patients with Chronic Conditions
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35. End-of-Life Care s&
Page3 of228
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, Chapter 01: Today’s Healthcare &
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MULTIPLE CHOICE s&
1. Which of thefollowing must the patientcaretechnician(PCT) recognize regarding thehealthcare deli
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very system?
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a. It includes all states.
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b. It affects the illness of patients.
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c. Insurance companies arenot involved. s& s& jl
d. Themajor goalisto achieveoptimal levels of healthcare. s& s& s& s& s&
CORRECTANSWER: D s&
The PCT must recognize that in the healthcare delivery system, the major goalis to achieve optimal levels of
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h ealthcare. The healthcare system consists of a network of agencies, facilities, and providers involved with
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hea lthcare in a specified geographic area. Insurance companies do have involvement in the healthcare syst
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em. T he illness of patients is not necessarily affected by the healthcare system.
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OBJ: 1 s &
2. What is required by the healthcare teamto identify the needs of a patient and to design care to meet thos
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e needs?
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a. Thewhite board s&
b. The nurse’s notes &
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c. Thephysician’s order sheet jl s&
d. An individualizedcare plan
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CORRECT ANSWER: D
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An individualized care plan involves all healthcare workers and outlines care to meet the needs of the indivi
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d ual patient. The white board, physician’s order sheet, and nurse’s notes do not identifythe needs of the pati
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ent nor are they designed to assist all members of the healthcare team to meet those needs.
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3. Howdoes an interdisciplinary approach topatient treatment enhancecare?
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a. By improving efficiency of care
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Page4 of228 jl
s&
, Table of Contents
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Unit 1: Introduction to Health Care
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1. Today’s Health Care &
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2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics jl s& jl
4. Communicatingwith the Health Care Team jl s& jl jl
Unit 2: The Patient
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5. Understanding the Patient as a Person &
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6. Patient Rights, Ethics, and Laws
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7. Body Structure and Function / Growth and Development
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8. Pain Management, Comfort, Rest, and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control
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10. Workplace Safetyand Body Mechanics &
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11. Patient Safety &
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12. Moving, Positioning, and Preventing Falls
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13. Basic Emergency Care
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14. Medication Administration s&
Unit 4: Patient Assessment
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15. Assisting withthe Physical Examination jl jl s&
16. Measuring and Recording Vital Signs jl jl &
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17. Obtaining and Monitoring an Electrocardiogram
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Unit 5: Patient Care and Comfort
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18. Assisting with Admission and Discharge jl &
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19. Bedmaking and Hygiene jl s&
20. Assisting with Grooming jl &
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Page2 of228
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,21. Assisting with Nutrition and Fluids
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22. Assisting with Urinary Elimination
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23. Assisting with Bowel Eliminationjl &
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24. Assisting with Oxygen Needs jl &
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Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
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26. Specimen Collectingand Testing &
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Unit 7: Surgery and Immobility
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27. Care of the Surgical Patient
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28. Heat and Cold Applications
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29. Care of Wounds and Pressure Ulcers
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30. Rehabilitativeand Restorative Care s& s&
Unit 8: Special Care Concerns and Settings
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31. Care of Women and Children
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32. Caring for the Older Adult
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33. Caring for Patients with Mental Health Needs
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34. Caring for Patients with Chronic Conditions
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35. End-of-Life Care s&
Page3 of228
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, Chapter 01: Today’s Healthcare &
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MULTIPLE CHOICE s&
1. Which of thefollowing must the patientcaretechnician(PCT) recognize regarding thehealthcare deli
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very system?
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a. It includes all states.
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b. It affects the illness of patients.
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c. Insurance companies arenot involved. s& s& jl
d. Themajor goalisto achieveoptimal levels of healthcare. s& s& s& s& s&
CORRECTANSWER: D s&
The PCT must recognize that in the healthcare delivery system, the major goalis to achieve optimal levels of
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h ealthcare. The healthcare system consists of a network of agencies, facilities, and providers involved with
s& s& s& s& s& s& s& jl s& s& s& s& s& s& jl s&
hea lthcare in a specified geographic area. Insurance companies do have involvement in the healthcare syst
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em. T he illness of patients is not necessarily affected by the healthcare system.
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OBJ: 1 s &
2. What is required by the healthcare teamto identify the needs of a patient and to design care to meet thos
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a. Thewhite board s&
b. The nurse’s notes &
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c. Thephysician’s order sheet jl s&
d. An individualizedcare plan
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CORRECT ANSWER: D
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An individualized care plan involves all healthcare workers and outlines care to meet the needs of the indivi
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d ual patient. The white board, physician’s order sheet, and nurse’s notes do not identifythe needs of the pati
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ent nor are they designed to assist all members of the healthcare team to meet those needs.
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OBJ: 3 s &
3. Howdoes an interdisciplinary approach topatient treatment enhancecare?
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a. By improving efficiency of care
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Page4 of228 jl