WGU C464 INTRODUCTION TO
COMMUNICATION EXAM QUESTIONS
WITH SOLUTIONS 2026/2027
1. Communication is defined as the exchange of verbal and nonverbal
messages with the intent of stimulating particular meanings in the
minds of others.
A. True
B. False
Correct Answer: A — True
Rationale: Communication is the exchange of verbal and nonverbal
messages with the intent of stimulating particular meanings in the
minds of others. Understanding occurs when we stimulate the
meanings we intend in the minds of others.
,2. In the linear model of communication, which phase involves the
sender assigning symbols such as words, sounds, or gestures to his or
her thoughts and feelings?
A. Deciding on the message
B. Encoding the message
C. Transmitting the message
D. Perceiving the message
Correct Answer: B — Encoding the message
Rationale: Encoding refers to a psychological process in which the
sender of a message assigns symbols, such as words, sounds, or
gestures, to his or her thoughts and feelings. Competent
communicators are able to translate their ideas into communication
symbols appropriate for the message and the receiver.
3. Which communication model is considered more realistic than the
linear model because it is dependent on factors such as context,
relationship between communicators, and socio-cultural situation?
,A. Linear model
B. Transactional model
C. Interactive model
D. Encoding-decoding model
Correct Answer: B — Transactional model
Rationale: The transactional model is more realistic than the linear
model because it is dependent on many factors such as context,
relationship between communicators, and socio-cultural situation.
Communication is a simultaneous, interactive process.
4. What are the three stages of the perception process?
A. Exposure, Attention, Recall
B. Selection, Organization, Interpretation
C. Figure, Ground, Closure
D. Encoding, Decoding, Feedback
Correct Answer: B — Selection, Organization, Interpretation
, Rationale: The three stages of perception are Selection, Organization,
and Interpretation. Selection involves choosing which stimuli to attend
to, Organization involves categorizing that information, and
Interpretation involves assigning meaning.
5. A person at a crowded party can only hear their friend's voice among
all the background noise. Which stage of the perception process is
primarily at work?
A. Organization
B. Selection
C. Interpretation
D. Recall
Correct Answer: B — Selection
Rationale: Selection is the first stage of perception where we choose
which stimuli to ignore and which to process. The person is selecting
their friend's voice over the background noise.
COMMUNICATION EXAM QUESTIONS
WITH SOLUTIONS 2026/2027
1. Communication is defined as the exchange of verbal and nonverbal
messages with the intent of stimulating particular meanings in the
minds of others.
A. True
B. False
Correct Answer: A — True
Rationale: Communication is the exchange of verbal and nonverbal
messages with the intent of stimulating particular meanings in the
minds of others. Understanding occurs when we stimulate the
meanings we intend in the minds of others.
,2. In the linear model of communication, which phase involves the
sender assigning symbols such as words, sounds, or gestures to his or
her thoughts and feelings?
A. Deciding on the message
B. Encoding the message
C. Transmitting the message
D. Perceiving the message
Correct Answer: B — Encoding the message
Rationale: Encoding refers to a psychological process in which the
sender of a message assigns symbols, such as words, sounds, or
gestures, to his or her thoughts and feelings. Competent
communicators are able to translate their ideas into communication
symbols appropriate for the message and the receiver.
3. Which communication model is considered more realistic than the
linear model because it is dependent on factors such as context,
relationship between communicators, and socio-cultural situation?
,A. Linear model
B. Transactional model
C. Interactive model
D. Encoding-decoding model
Correct Answer: B — Transactional model
Rationale: The transactional model is more realistic than the linear
model because it is dependent on many factors such as context,
relationship between communicators, and socio-cultural situation.
Communication is a simultaneous, interactive process.
4. What are the three stages of the perception process?
A. Exposure, Attention, Recall
B. Selection, Organization, Interpretation
C. Figure, Ground, Closure
D. Encoding, Decoding, Feedback
Correct Answer: B — Selection, Organization, Interpretation
, Rationale: The three stages of perception are Selection, Organization,
and Interpretation. Selection involves choosing which stimuli to attend
to, Organization involves categorizing that information, and
Interpretation involves assigning meaning.
5. A person at a crowded party can only hear their friend's voice among
all the background noise. Which stage of the perception process is
primarily at work?
A. Organization
B. Selection
C. Interpretation
D. Recall
Correct Answer: B — Selection
Rationale: Selection is the first stage of perception where we choose
which stimuli to ignore and which to process. The person is selecting
their friend's voice over the background noise.
