Gainsight Admin Certification – UPDATED Questions with 100%
Verified Answers
Gainsight Admin Certification
Study Questions and Answers
Q1 The Processing Stack of Gainsight processes data in memory from: Gainsight's Analytics Stack uses:
Some key Objects you as an Admin need to be familiar with include: True or False: Each Customer Info
record has a 2:1 Master-Detail relationship to an existing Salesforce account True or False: Every customer
in Gainsight has a record in the Customer Info Object
A both Salesforce data sources and Gainsight's Analytics stack Mongo DB, Redshift and Heroku Customer Info, CTA,
and CS Tasks FALSE TRUE
Q2 The Processing Stack of Gainsight processes data in memory from:
A both Salesforce data sources and Gainsight's Analytics stack
Q3 Gainsight's Analytics Stack uses:
A Mongo DB, Redshift and Heroku
Q4 Some key Objects you as an Admin need to be familiar with include:
A Customer Info, CTA, and CS Tasks
Q5 True or False: Each Customer Info record has a 2:1 Master-Detail relationship to an existing Salesforce
account
A FALSE
Q6 True or False: Every customer in Gainsight has a record in the Customer Info Object
A TRUE
Gainsight Admin Certification 1
, Q7 True or False: Gainsight uses the processing stack to process Rules and Copilot programs True or False:
MDA is fully integrated into GS UI without impacting SFDC storage Gainsight objects function similar to
Salesforce objects, where you have the ability to: Gainsight collects best practices from thought leaders
among customers, community, and others and presents these as importable assets through:
A TRUE TRUE 1. Use a Salesforce data loader to import and export records 2. Add custom fields to Gainsight objects
like you can with other SFDC objects 3. Link to existing Salesforce objects such as Account or Contact Gainsight
Vault
Q8 True or False: Gainsight uses the processing stack to process Rules and Copilot programs
A TRUE
Q9 True or False: MDA is fully integrated into GS UI without impacting SFDC storage
A TRUE
Q10 Gainsight objects function similar to Salesforce objects, where you have the ability to:
A 1. Use a Salesforce data loader to import and export records 2. Add custom fields to Gainsight objects like you can
with other SFDC objects 3. Link to existing Salesforce objects such as Account or Contact
Q11 Gainsight collects best practices from thought leaders among customers, community, and others and
presents these as importable assets through:
A Gainsight Vault
Q12 With Vault you can: True or False: Vault is accessible in many places throughout Gainsight. In Gainsight Go
you can find:
A 1. Import assets across industries, customer segments, and business functions and configure them right away 2.
Save time and reduce errors by downloading ready-to-use Gainsight assets 3. from the best practices of your peers
who have shared their experiences and through process on building and managing a customer centric business 4.
Efficiently scale your team with instant access to the best of Customer Success True 1. A link to Gainsight Support
2. Gainsight Release notes 3. Product documentation & tutorials 4. A link to Gainsight Community
Q13 With Vault you can:
Gainsight Admin Certification 2
Verified Answers
Gainsight Admin Certification
Study Questions and Answers
Q1 The Processing Stack of Gainsight processes data in memory from: Gainsight's Analytics Stack uses:
Some key Objects you as an Admin need to be familiar with include: True or False: Each Customer Info
record has a 2:1 Master-Detail relationship to an existing Salesforce account True or False: Every customer
in Gainsight has a record in the Customer Info Object
A both Salesforce data sources and Gainsight's Analytics stack Mongo DB, Redshift and Heroku Customer Info, CTA,
and CS Tasks FALSE TRUE
Q2 The Processing Stack of Gainsight processes data in memory from:
A both Salesforce data sources and Gainsight's Analytics stack
Q3 Gainsight's Analytics Stack uses:
A Mongo DB, Redshift and Heroku
Q4 Some key Objects you as an Admin need to be familiar with include:
A Customer Info, CTA, and CS Tasks
Q5 True or False: Each Customer Info record has a 2:1 Master-Detail relationship to an existing Salesforce
account
A FALSE
Q6 True or False: Every customer in Gainsight has a record in the Customer Info Object
A TRUE
Gainsight Admin Certification 1
, Q7 True or False: Gainsight uses the processing stack to process Rules and Copilot programs True or False:
MDA is fully integrated into GS UI without impacting SFDC storage Gainsight objects function similar to
Salesforce objects, where you have the ability to: Gainsight collects best practices from thought leaders
among customers, community, and others and presents these as importable assets through:
A TRUE TRUE 1. Use a Salesforce data loader to import and export records 2. Add custom fields to Gainsight objects
like you can with other SFDC objects 3. Link to existing Salesforce objects such as Account or Contact Gainsight
Vault
Q8 True or False: Gainsight uses the processing stack to process Rules and Copilot programs
A TRUE
Q9 True or False: MDA is fully integrated into GS UI without impacting SFDC storage
A TRUE
Q10 Gainsight objects function similar to Salesforce objects, where you have the ability to:
A 1. Use a Salesforce data loader to import and export records 2. Add custom fields to Gainsight objects like you can
with other SFDC objects 3. Link to existing Salesforce objects such as Account or Contact
Q11 Gainsight collects best practices from thought leaders among customers, community, and others and
presents these as importable assets through:
A Gainsight Vault
Q12 With Vault you can: True or False: Vault is accessible in many places throughout Gainsight. In Gainsight Go
you can find:
A 1. Import assets across industries, customer segments, and business functions and configure them right away 2.
Save time and reduce errors by downloading ready-to-use Gainsight assets 3. from the best practices of your peers
who have shared their experiences and through process on building and managing a customer centric business 4.
Efficiently scale your team with instant access to the best of Customer Success True 1. A link to Gainsight Support
2. Gainsight Release notes 3. Product documentation & tutorials 4. A link to Gainsight Community
Q13 With Vault you can:
Gainsight Admin Certification 2
