USPS SSA LATEST ACTUAL EXAM WITH VERIFIED
QUESTIONS & CORRECT ANSWERS
Question 1.
Maximum Value for each International Money Order
ANSWER
$700
Question 2.
USPS Retail Ground
ANSWER
- Tracking included
- Delivery standard: 2-8 days
- Up to 130" in length and girth allowed
Question 3.
PACT Act
ANSWER
Prevent All Cigarette Trafficking.
This act restricts the shipping of cigarettes and smokeless tobacco (but not cigars!)
Question 4.
Package Intercept Service
ANSWER
This Additional Service allows customers to request to have an item they have sent through the
Postal Service intercepted and returned prior to delivery, for a fee.
Question 5.
Customs Form (PS 2976-R)
ANSWER
This type of form must be used when sending tangible items or merchandise internationally.
It is not required for international documents sent via First Class Mail International.
,Question 6.
Maximum amount of Gift Cards a customer can purchase each day
ANSWER
$500
Question 7.
PO Box Process: 11th Day of the Month (after PO Box rental payment due date)
ANSWER
On this day, if a customer has not paid for their PO Box, their box is closed, and their mail is
returned to sender.
Question 8.
The number of different PO Box sizes
ANSWER
There are five different options; although not all are available at each Post Office.
Question 9.
Publication 52 (Pub 52)
ANSWER
Publication concerning "Hazardous, Restricted, and Perishable Mail." This is the primary source
of information when determining if a hazardous material is mailable.
Question 10.
First Class Mail International Service (FCMI)
ANSWER
i. International delivery standards vary; typically, 1-3 weeks
ii. No tracking or insurance included
iii. No merchandise allowed, only documents
iv. Delivery address must be written in ink or typewritten
v. Maximum value is $400
vi. Maximum weight is 4 pounds
,Question 11.
Change of Address
ANSWER
This is an Additional Service in which a customer may forward their mail from one residence to
another.
Records are kept for 18 months, but mail is only forwarded for 12 months.
Question 12.
The three types of Postal Money Orders
ANSWER
i. Domestic
ii. International
iii. Bait
Question 13.
Label 127 (No-Fly Sticker)
ANSWER
Surface Transportation Only Label, attached to all Anonymous Mail being returned to
customers.
Question 14.
The length of time that a customer's mail is forwarded after submitting a Change of Address form
ANSWER
12 months (COA)
Question 15.
Lithium Batteries
ANSWER
Mailability of these hazardous materials depends on quantity, whether they are rechargeable
or not, and whether or not they are installed in the equipment they are designed for.
, Question 16.
Minimum and maximum time periods for Hold Mail Service
ANSWER
Minimum: 3 days
Maximum: 30 days
Question 17.
PO Box Process: Last Day of the Month
ANSWER
This is the day of the month that a PO Box customer's rent is due.
Question 18.
Criteria for Nonmachinable Parcels
ANSWER
These are parcels that exceed one of the dimensions for a Machinable Parcel
(one dimension that is more than 27 inches in length, 17 inches in height, 17 inches in
thickness, or weighs more than 25 pounds)
Question 19.
8105-B Form
ANSWER
Suspicious Transaction Report
This form is filled out when a transaction involving financial instruments (Money Orders or Gift
Cards) appears to be suspicious, regardless of the dollar amount.
Question 20.
This side is considered the length when measuring letters
ANSWER
The side parallel to the address
QUESTIONS & CORRECT ANSWERS
Question 1.
Maximum Value for each International Money Order
ANSWER
$700
Question 2.
USPS Retail Ground
ANSWER
- Tracking included
- Delivery standard: 2-8 days
- Up to 130" in length and girth allowed
Question 3.
PACT Act
ANSWER
Prevent All Cigarette Trafficking.
This act restricts the shipping of cigarettes and smokeless tobacco (but not cigars!)
Question 4.
Package Intercept Service
ANSWER
This Additional Service allows customers to request to have an item they have sent through the
Postal Service intercepted and returned prior to delivery, for a fee.
Question 5.
Customs Form (PS 2976-R)
ANSWER
This type of form must be used when sending tangible items or merchandise internationally.
It is not required for international documents sent via First Class Mail International.
,Question 6.
Maximum amount of Gift Cards a customer can purchase each day
ANSWER
$500
Question 7.
PO Box Process: 11th Day of the Month (after PO Box rental payment due date)
ANSWER
On this day, if a customer has not paid for their PO Box, their box is closed, and their mail is
returned to sender.
Question 8.
The number of different PO Box sizes
ANSWER
There are five different options; although not all are available at each Post Office.
Question 9.
Publication 52 (Pub 52)
ANSWER
Publication concerning "Hazardous, Restricted, and Perishable Mail." This is the primary source
of information when determining if a hazardous material is mailable.
Question 10.
First Class Mail International Service (FCMI)
ANSWER
i. International delivery standards vary; typically, 1-3 weeks
ii. No tracking or insurance included
iii. No merchandise allowed, only documents
iv. Delivery address must be written in ink or typewritten
v. Maximum value is $400
vi. Maximum weight is 4 pounds
,Question 11.
Change of Address
ANSWER
This is an Additional Service in which a customer may forward their mail from one residence to
another.
Records are kept for 18 months, but mail is only forwarded for 12 months.
Question 12.
The three types of Postal Money Orders
ANSWER
i. Domestic
ii. International
iii. Bait
Question 13.
Label 127 (No-Fly Sticker)
ANSWER
Surface Transportation Only Label, attached to all Anonymous Mail being returned to
customers.
Question 14.
The length of time that a customer's mail is forwarded after submitting a Change of Address form
ANSWER
12 months (COA)
Question 15.
Lithium Batteries
ANSWER
Mailability of these hazardous materials depends on quantity, whether they are rechargeable
or not, and whether or not they are installed in the equipment they are designed for.
, Question 16.
Minimum and maximum time periods for Hold Mail Service
ANSWER
Minimum: 3 days
Maximum: 30 days
Question 17.
PO Box Process: Last Day of the Month
ANSWER
This is the day of the month that a PO Box customer's rent is due.
Question 18.
Criteria for Nonmachinable Parcels
ANSWER
These are parcels that exceed one of the dimensions for a Machinable Parcel
(one dimension that is more than 27 inches in length, 17 inches in height, 17 inches in
thickness, or weighs more than 25 pounds)
Question 19.
8105-B Form
ANSWER
Suspicious Transaction Report
This form is filled out when a transaction involving financial instruments (Money Orders or Gift
Cards) appears to be suspicious, regardless of the dollar amount.
Question 20.
This side is considered the length when measuring letters
ANSWER
The side parallel to the address
