1|Page
Test 1 - NEA BC Exam Questions With
Rationales 2026
Privacy rule of HIPAA - correct-answer-prevents health care plans or providers
from disclosing health information about individuals to others, including their
employer
can impose reasonable fees for copying and mailing requested medical records
Do not have to retain tape recorded information
Permits temporary restrictions on individual access to medical info if involved in a
clinical trial
meta-analysis - correct-answer-a procedure for statistically combining the results
of many different research studies
can identify patterns across studies, detecting relationships, greater statistical
power
,2|Page
survey research - correct-answer-gathering primary data by asking people
questions about their knowledge, attitudes, preferences, and behavior
market research - correct-answer-The activity of gathering information about
consumers' needs and preferences.
needs assessment - correct-answer-a determination of the customer's specific
needs and wants and the range of options the customer has for satisfying them
IRB (Institutional Review Board) - correct-answer-Board that reviews research
proposals for ethical violations/procedural errors
Regulated by FDA and DHHS
required if performing research
purpose - protect the rights of participants
,3|Page
Code of Federal Regulations - correct-answer-Final rules and regulations that
have the force of the law
no IRB may consist of members all from same profession
IRB board should contain at least one scientist and one non scientist
Special experts may not vote - ad hoc
internal customers - correct-answer-individuals/depts working within the hospital
who use the hospital's services
patient care staff, hospital based MD, and hospital admin
external customers - correct-answer-customers who receive services but are not
employed at the hospital
referring MD, patients, families, managed care companies, third party payers
, 4|Page
effective change agent - correct-answer-recognizes the importance of sharing
goals with staff
effective change strategies - correct-answer-encouraging involvement by all
individuals who will be affected by change
supporting open communication
provide education
Avoidance - correct-answer-A reaction to conflict that involves ignoring the
problem by doing nothing at all, or deemphasizing the disagreement.
accommodation - correct-answer-an approach to conflict in which a person gives
in to other group members, even at the expense of his or her own goals
force - correct-answer-considered win/lose
Test 1 - NEA BC Exam Questions With
Rationales 2026
Privacy rule of HIPAA - correct-answer-prevents health care plans or providers
from disclosing health information about individuals to others, including their
employer
can impose reasonable fees for copying and mailing requested medical records
Do not have to retain tape recorded information
Permits temporary restrictions on individual access to medical info if involved in a
clinical trial
meta-analysis - correct-answer-a procedure for statistically combining the results
of many different research studies
can identify patterns across studies, detecting relationships, greater statistical
power
,2|Page
survey research - correct-answer-gathering primary data by asking people
questions about their knowledge, attitudes, preferences, and behavior
market research - correct-answer-The activity of gathering information about
consumers' needs and preferences.
needs assessment - correct-answer-a determination of the customer's specific
needs and wants and the range of options the customer has for satisfying them
IRB (Institutional Review Board) - correct-answer-Board that reviews research
proposals for ethical violations/procedural errors
Regulated by FDA and DHHS
required if performing research
purpose - protect the rights of participants
,3|Page
Code of Federal Regulations - correct-answer-Final rules and regulations that
have the force of the law
no IRB may consist of members all from same profession
IRB board should contain at least one scientist and one non scientist
Special experts may not vote - ad hoc
internal customers - correct-answer-individuals/depts working within the hospital
who use the hospital's services
patient care staff, hospital based MD, and hospital admin
external customers - correct-answer-customers who receive services but are not
employed at the hospital
referring MD, patients, families, managed care companies, third party payers
, 4|Page
effective change agent - correct-answer-recognizes the importance of sharing
goals with staff
effective change strategies - correct-answer-encouraging involvement by all
individuals who will be affected by change
supporting open communication
provide education
Avoidance - correct-answer-A reaction to conflict that involves ignoring the
problem by doing nothing at all, or deemphasizing the disagreement.
accommodation - correct-answer-an approach to conflict in which a person gives
in to other group members, even at the expense of his or her own goals
force - correct-answer-considered win/lose
