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AIC Exam Study Guide.

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AIC Exam Study Guide

What percentage of conversations do listeners remember of what they hear? -
ANSWER-10%

What percentage of conversations do speakers remember of what they say and
do? - ANSWER-90%

When giving presentations, people should do which of the following? -
ANSWER-Keep the conversation short and on topic

Which of the following should people do to effectively listen? - ANSWER-Listen
objectively with the intent to understand the speaker's perspective

Which of the following statements is true about texting and a subcontractor
change order? - ANSWER-Texting your subcontractor that a change order is
coming later in the day is a good practice

What does RFI stand for? - ANSWER-Request for Information

An Owner-initiated change order should include which of the following?
ANSWER-Reference to contract documents describing the change in detail

A job Diary should be maintained by who? - ANSWER-All members of the project
management team

If a job has more than one shift, how often should a daily report be completed? -
ANSWER-Each shift

Daily reports are primarily created by whom? - ANSWER-Superintendents

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Meeting AGENDAS should be distributed __________ - ANSWER-At least one
day PRIOR to the meeting

Meeting MINUTES should be distributed _______ - ANSWER-About one day
AFTER the meeting

Which of the following types of meetings is typically held at regular weekly or
biweekly intervals throughout the project? - ANSWER-Progress Meetings

Which of the following documents is used for correspondence between the
architect or owner and the contractor? - ANSWER-Formal Business Letter

Which of the following documents is used for correspondence between the home
office and job site? - ANSWER-Memorandum

What is the best time to distribute the working agenda to the participants of a
meeting? - ANSWER-About one day prior to the meeting

Which document describes the suggested agenda for the preconstruction
meeting? - ANSWER-General Requirements

What is the best time to distribute the meeting minutes to the participants?
ANSWER-About one day after the meeting

Which of the following descriptions are the primary content items for the meeting
minutes? - ANSWER-Attendance, Topical Headings, Brief notes on what was
discussed in paragraph form, who is assigned to action items, completion status

Which of the following statements is true about the use of texting as a means of
communicating in the construction industry? - ANSWER-Appropriate for clarifying
but not for formal direction

What is the best way for a contractor to get formal clarification on an apparent
discrepancy found in the plans? - ANSWER-RFI

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What are the leadership skills needed to conduct a productive meeting?
ANSWER-Listening attentively, responding constructively, soliciting all ideas, and
matching decision making to the situation

Which of the following is not commonly discussed at monthly owner / architect /
contractor progress meetings? - ANSWER-Pending subcontractor change orders

What is a listener's retention percentage of an oral conversation? -
ANSWER-10%

Which of the following communication methods is the most effective in knowing
that the communication has been understood? - ANSWER-The sender should
ask open-ended questions and make them speak.

Which of the following is the best example of an open-ended question?
ANSWER-What steps are you going to take to complete the activity?

Which material is prone to fire damage and deterioration by moisture and
insects? - ANSWER-Wood

Concrete is strongest in __________ - ANSWER-Compressive Strength

Which of the following is a type of aggregate? - ANSWER-Gravel

Approximately what percentage (by volume) does aggregate make up in general-
purpose concrete? - ANSWER-75%

What does a sieve size of No. 4 mean? - ANSWER-The sieve has four openings
per linear inch.

Which panel wood product is made up of thin layers of wood veneers adhered
together in alternating directions? - ANSWER-Plywood

The '10' in W10 x 30 steel beam indicates what? - ANSWER-The nominal
DEPTH of the beam in inches

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