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Test Bank Organizational Communication 9th Edition
By Eric Eisenberg, Angela Trethewey, Marianne
LeGreco, Goodall | Test Bank All Chapters Verified
SUBJECT:
Communication Studies
TEST BANK
U K
COMPLETE QUESTION BANK
ult
✓ Multiple Choice Questions PRACTICE SMART • SCORE HIGHER!
✓ True / False Questions
✓ Short Answer Questions 📚 BUSINESS • ACCOUNTING • ECONOMICS
✓ Essay Questions
Va
✓ Chapter-wise Organization 📚 MANAGEMENT • FINANCE • STATISTICS
✓ Updated & Accurate Content
✓ Covers Key Topics 📚 PSYCHOLOGY • ENGINEERING • COMPUTER SCIENCE
dy
✓ Ideal for Exam Preparation
ISBN:
Stu
9781319201487
9781319539702
WIDE RANGE INSTANT EXAM STUDENTS
OF SUBJECTS DOWNLOAD PREPARATION WORLDWIDE
, All Chapters verified StudyVault UK
Name: Class: Date:
Chapter 01 Communication and the Changing World of Work
1. According to the text, human survival has always hinged on
a. social contracts.
b. the ability to work together.
c. knowledge management.
d. managing natural resources.
ANSWER: b
2. Which of these definitions MOST clearly illustrates the concept of organizational communication?
a. the closer integration of countries and peoples thanks to developments in progressive capitalism
b. habitual ways of seeing the world that are unique to each individual
c. the interaction required to direct a group toward a shared goal
d. the ability to adapt one's leadership style to respond to pervasive cultural differences in values and practices among a
diverse employee population
ANSWER: c
UK
3. Which of these BEST describes how Chapter 1 views change?
a. inevitable ult
b. relatively slow
c. understandable only in theory
d. largely unnecessary, because systems are fairly stable
Va
ANSWER: a
4. Answers to questions about organizational communication are
dy
a. highly situated and perishable.
b. the same across all industries.
Stu
c. the same as they were in previous times.
d. changing over time, but they apply to all organizations.
ANSWER: a
5. Organizational communication is perishable in that
a. most organizations have only one opportunity to succeed in a market.
b. what worked last year may no longer be relevant this year due to customers' tastes and technology.
c. ideas often "die" with the individual who initiated them and are not brought up again.
d. communication that is suited for one organization may not be suitable for another organization.
ANSWER: b
6. Which statement BEST characterizes the new social contract regarding the relationship between employees
and organizations?
a. Employees who are efficient and committed are guaranteed job security.
b. Employees who meet productivity standards are guaranteed increased social services.
c. Employees must fit an organization's needs at the specific time while job security is fleeting.
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Name: Class: Date:
Chapter 01 Communication and the Changing World of Work
d. Employers act in the best interest of their employees.
ANSWER: c
7. According to the text, since careers don't usually follow predictable paths in today's workplaces, what has
become even more essential for success?
a. compensation
b. interpersonal relationships
c. education level
d. time
ANSWER: b
8. Which of these is defined as, "Markers of identity and culture–like race, class, and gender–intersect, or
overlap in ways that shape […] worldviews?"
a. quality of life
UK
b. identity work
c. new social contract
d. intersectionality
ANSWER: d
ult
9. Kimberlé Crenshaw's work on intersectionality originally focused on how
a. low-income workers navigate integrated spaces in corporate America.
Va
b. women in academia navigate traditionally masculine spaces.
c. people experience the world based on differences in religion.
dy
d. Black women's racial and gender identities intersect.
ANSWER: d
Stu
10. An individual's overall satisfaction with their work experience in the context of other life experiences is
known as
a. employee satisfaction.
b. quality of life.
c. intersectionality.
d. the social contract.
ANSWER: b
11. Which two factors have contributed to the increased need to balance work and family?
a. the prevalence of two-career families and the high demand for child care
b. the lack of union jobs and increase of single-parent families
c. the high demand for child care and the loss of jobs demanding specific skill sets
d. the increase of both single-parent families and two-career families
ANSWER: a
12. The potential to adopt a universal (and perhaps planetary) code of human rights is one version of which
Copyright Macmillan Learning. Powered by Cognero. Page 2
StudyVault UK All Chapters verified
, All Chapters verified StudyVault UK
Name: Class: Date:
Chapter 01 Communication and the Changing World of Work
concept?
a. globalization
b. urgent organizations
c. worldviews
d. outsourcing
ANSWER: a
13. Which of these effects of globalization is considered a questionable labor practice in the text?
a. the use of technology such as the Internet
b. an increased loyalty toward stakeholders
c. outsourcing labor to other countries
d. a focus on quality and customer service
ANSWER: c
UK
14. According to the text, which technological advance has had a significant impact on organizations and
business practices, as evidenced by the way that American music, films, and television command large markets
abroad?
a. Social media has made it possible to reach large audiences.
ult
b. Artificial intelligence has made it easier to get work done faster.
c. Direct messaging and texting makes it easier to communicate.
Va
d. E-commerce has made it possible for any small company in the United States to be a global business.
ANSWER: d
dy
15. There are some exceptions to the globalizing trend, and they can be observed in a shift to more local
employment and purchasing practices. Which industry has experienced this emphasis on localization?
a. food
Stu
b. gas and oil
c. automobiles
d. electronics
ANSWER: a
16. Which statement about success across national boundaries is NOT true?
a. Success across national boundaries requires the ability to speak the language of customers.
b. Success across national boundaries requires the ability to speak the language of suppliers.
c. Success across national boundaries requires an understanding of the subtleties of other cultures.
d. Success across national boundaries requires an organization to have a strong national identity.
ANSWER: d
17. The Center for Creative Leadership identified four pivotal skills for global managers. They include all of
these EXCEPT
a. international business knowledge.
b. cultural adaptability.
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StudyVault UK All Chapters verified
StudyVault UK BETTER GRADES
YOUR ACADEMIC PARTNER
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Test Bank Organizational Communication 9th Edition
By Eric Eisenberg, Angela Trethewey, Marianne
LeGreco, Goodall | Test Bank All Chapters Verified
SUBJECT:
Communication Studies
TEST BANK
U K
COMPLETE QUESTION BANK
ult
✓ Multiple Choice Questions PRACTICE SMART • SCORE HIGHER!
✓ True / False Questions
✓ Short Answer Questions 📚 BUSINESS • ACCOUNTING • ECONOMICS
✓ Essay Questions
Va
✓ Chapter-wise Organization 📚 MANAGEMENT • FINANCE • STATISTICS
✓ Updated & Accurate Content
✓ Covers Key Topics 📚 PSYCHOLOGY • ENGINEERING • COMPUTER SCIENCE
dy
✓ Ideal for Exam Preparation
ISBN:
Stu
9781319201487
9781319539702
WIDE RANGE INSTANT EXAM STUDENTS
OF SUBJECTS DOWNLOAD PREPARATION WORLDWIDE
, All Chapters verified StudyVault UK
Name: Class: Date:
Chapter 01 Communication and the Changing World of Work
1. According to the text, human survival has always hinged on
a. social contracts.
b. the ability to work together.
c. knowledge management.
d. managing natural resources.
ANSWER: b
2. Which of these definitions MOST clearly illustrates the concept of organizational communication?
a. the closer integration of countries and peoples thanks to developments in progressive capitalism
b. habitual ways of seeing the world that are unique to each individual
c. the interaction required to direct a group toward a shared goal
d. the ability to adapt one's leadership style to respond to pervasive cultural differences in values and practices among a
diverse employee population
ANSWER: c
UK
3. Which of these BEST describes how Chapter 1 views change?
a. inevitable ult
b. relatively slow
c. understandable only in theory
d. largely unnecessary, because systems are fairly stable
Va
ANSWER: a
4. Answers to questions about organizational communication are
dy
a. highly situated and perishable.
b. the same across all industries.
Stu
c. the same as they were in previous times.
d. changing over time, but they apply to all organizations.
ANSWER: a
5. Organizational communication is perishable in that
a. most organizations have only one opportunity to succeed in a market.
b. what worked last year may no longer be relevant this year due to customers' tastes and technology.
c. ideas often "die" with the individual who initiated them and are not brought up again.
d. communication that is suited for one organization may not be suitable for another organization.
ANSWER: b
6. Which statement BEST characterizes the new social contract regarding the relationship between employees
and organizations?
a. Employees who are efficient and committed are guaranteed job security.
b. Employees who meet productivity standards are guaranteed increased social services.
c. Employees must fit an organization's needs at the specific time while job security is fleeting.
Copyright Macmillan Learning. Powered by Cognero. Page 1
StudyVault UK All Chapters verified
, All Chapters verified StudyVault UK
Name: Class: Date:
Chapter 01 Communication and the Changing World of Work
d. Employers act in the best interest of their employees.
ANSWER: c
7. According to the text, since careers don't usually follow predictable paths in today's workplaces, what has
become even more essential for success?
a. compensation
b. interpersonal relationships
c. education level
d. time
ANSWER: b
8. Which of these is defined as, "Markers of identity and culture–like race, class, and gender–intersect, or
overlap in ways that shape […] worldviews?"
a. quality of life
UK
b. identity work
c. new social contract
d. intersectionality
ANSWER: d
ult
9. Kimberlé Crenshaw's work on intersectionality originally focused on how
a. low-income workers navigate integrated spaces in corporate America.
Va
b. women in academia navigate traditionally masculine spaces.
c. people experience the world based on differences in religion.
dy
d. Black women's racial and gender identities intersect.
ANSWER: d
Stu
10. An individual's overall satisfaction with their work experience in the context of other life experiences is
known as
a. employee satisfaction.
b. quality of life.
c. intersectionality.
d. the social contract.
ANSWER: b
11. Which two factors have contributed to the increased need to balance work and family?
a. the prevalence of two-career families and the high demand for child care
b. the lack of union jobs and increase of single-parent families
c. the high demand for child care and the loss of jobs demanding specific skill sets
d. the increase of both single-parent families and two-career families
ANSWER: a
12. The potential to adopt a universal (and perhaps planetary) code of human rights is one version of which
Copyright Macmillan Learning. Powered by Cognero. Page 2
StudyVault UK All Chapters verified
, All Chapters verified StudyVault UK
Name: Class: Date:
Chapter 01 Communication and the Changing World of Work
concept?
a. globalization
b. urgent organizations
c. worldviews
d. outsourcing
ANSWER: a
13. Which of these effects of globalization is considered a questionable labor practice in the text?
a. the use of technology such as the Internet
b. an increased loyalty toward stakeholders
c. outsourcing labor to other countries
d. a focus on quality and customer service
ANSWER: c
UK
14. According to the text, which technological advance has had a significant impact on organizations and
business practices, as evidenced by the way that American music, films, and television command large markets
abroad?
a. Social media has made it possible to reach large audiences.
ult
b. Artificial intelligence has made it easier to get work done faster.
c. Direct messaging and texting makes it easier to communicate.
Va
d. E-commerce has made it possible for any small company in the United States to be a global business.
ANSWER: d
dy
15. There are some exceptions to the globalizing trend, and they can be observed in a shift to more local
employment and purchasing practices. Which industry has experienced this emphasis on localization?
a. food
Stu
b. gas and oil
c. automobiles
d. electronics
ANSWER: a
16. Which statement about success across national boundaries is NOT true?
a. Success across national boundaries requires the ability to speak the language of customers.
b. Success across national boundaries requires the ability to speak the language of suppliers.
c. Success across national boundaries requires an understanding of the subtleties of other cultures.
d. Success across national boundaries requires an organization to have a strong national identity.
ANSWER: d
17. The Center for Creative Leadership identified four pivotal skills for global managers. They include all of
these EXCEPT
a. international business knowledge.
b. cultural adaptability.
Copyright Macmillan Learning. Powered by Cognero. Page 3
StudyVault UK All Chapters verified
