LATEST UPDATE 2026
How can productivity be expressed? - Answers Productivity = output/input
What factors affect productivity? - Answers Methods, quality, management,
technology, capital
The ratio of good output to quantity of raw material input is called? - Answers
Process yields
When choosing a forecasting technique, a critical trade off that must be considered is
what? - Answers Cost and accuracy
The more novel a new product or service design is, the more forecasters have to rely
on what? - Answers Subjective estimates
What is a primary input into capacity, sales, and production planning? - Answers
Demand forecasts
Two general approaches to forecasting are? - Answers Qualitative and quantitative
What describes the Delphi technique most accurately? - Answers Series of
questionnaires
Why/when would you use the Delphi method and forecasting? - Answers Avoid
premature consensus
Gradual, long-term movement and timeseries data is called what? - Answers A trend
The primary difference between seasonality and cycles is what? - Answers The
duration of the repeating patterns
What are the 3Rs? - Answers Reduce, reuse, recycle
Which organizational functions would tend to be affected most dramatically by a
product or service redesign? - Answers Marketing and operations
What are the advantages of standardization? - Answers Interchangeable parts,
immediately available, lower cost of production, increase productivity, repaired
easily, design cost lower, reduce time and cost to train, consistent quality
Excitement characteristics are categories and what model? - Answers Kano
The acronym CAD refers to what? - Answers Computer aided design
What are factors of successful product and service design? - Answers Being aware of
what your competitors are doing, what customers want, what government regulations
are