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Exam (elaborations)

Bus 270 Final Exam Questions With Verified Answers

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Bus 270 Final Exam Questions With Verified Answers

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BUS 270 FINAL EXAM QUESTIONS WITH VERIFIED
ANSWERS

Non-managerial employees- - Answers - Work on tasks and little responsibility

First-line managers- - Answers - Oversees work on non-managerial employees

Middle managers- - Answers - Manage the work of first line managers

Top managers- - Answers - Make organization wide decisions and establish plans and
goals

Planning- - Answers - Set goals

Leading- - Answers - Motivating people

Organizing- - Answers - Determine needs

Controlling- - Answers - Monitoring activities

What is organizational culture- - Answers - Shared values, principles, methods that
influence the way the organization members act

What are the dimensions of organizational culture- - Answers - Innovation and risk
taking, attention to detail, outcome, people and team orientation, aggressiveness and
stability

Why is Zappos known for it's organizational culture- - Answers - They count with
creative thinking and it's carefully constructed to support employees to become
adventurous and opened minded

Explain the decision making process- - Answers - 7 steps

Step 1- - Answers - Identify a problem

Step 2- - Answers - Established decision criteria

Step 3- - Answers - Allocate wights to the criteria

Step 4- - Answers - Develop alternatives

Step 5- - Answers - Analyze alternatives

Step 6- - Answers - Select alternatives

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