D469 WGU Practice Questions with Verified
Correct Answers
Fitness for use
Is how well the product or service does what it is supposed to.
quality of design
Involves designing quality characteristics into a product or service.
performance
The basic operating characteristics of a product; for example, how well a car handles or its
gas mileage.
Features
The "extra" items added to the basic features, such as a stereo CD or a leather interior in a
car.
Reliability
The probability that a product will operate properly within an expected time frame; that is,
that a TV will work without repair for about seven years.
Conformance
The degree to which a product meets preestablished standards.
Durability
How long the product lasts; its life span before replacement.
Serviceability
Correct Answers
Fitness for use
Is how well the product or service does what it is supposed to.
quality of design
Involves designing quality characteristics into a product or service.
performance
The basic operating characteristics of a product; for example, how well a car handles or its
gas mileage.
Features
The "extra" items added to the basic features, such as a stereo CD or a leather interior in a
car.
Reliability
The probability that a product will operate properly within an expected time frame; that is,
that a TV will work without repair for about seven years.
Conformance
The degree to which a product meets preestablished standards.
Durability
How long the product lasts; its life span before replacement.
Serviceability
