Answer Latest Updated
Freedom of Association - CORRECT ANSWER Right for workers to unite to promote
desired employment conditions as a group
4 Layers of Diversity - CORRECT ANSWER 1. Personality
2. Internal Dimensions
3. External Dimensions
4. Organizational Dimensions
Summary Offense - CORRECT ANSWER Gross misconduct in which no prior
warnings are required for termination so long as a proper investigation and hearing
was preformed
3 reasons to approach diversity as a strategic initiative - CORRECT ANSWER 1. To
make it a priority
2. To allow for its complexity
3. To address organizational resistance to change
BEST SHRM COURSE ⭐⭐⭐⭐⭐ - CORRECT ANSWER Search on Google ->
Certexamdb
Structural Org - CORRECT ANSWER look at how the org is helped or hindered by
its structure
Interventions include movement of decision making authority,
mergers/acquisitions/divestitures
Interpersonal Org - CORRECT ANSWER focus on work relationships between
employees
Process/Technological Org - CORRECT ANSWER focus on activities such as work
flow and departmental coordination
Most critical piece of effective performance management - CORRECT ANSWER
Clarity of performance standards
For effective information management, a balance must be struck between: -
CORRECT ANSWER Openness and security
,Porter's 3 Successful generic strategies - CORRECT ANSWER 1. Cost Leadership
2. Differentiation
3. Focus
2 functions of an HR audit - CORRECT ANSWER 1. Help management understand
what is happening in HR
2. Allow HR to determine which programs should be eliminated or enhanced
Zero based Budgeting - CORRECT ANSWER Everyone's budget starts at zero and
departments must present a case on how their budget will help the org's goals. Each
department is then given a priority rating
Incremental budgeting - CORRECT ANSWER aka line item budgeting, is based on
the prior year's budget being increased by a set percentage
According to Goleman, what leadership attribute separates good leaders from great
leaders? - CORRECT ANSWER Emotional intelligence
4 T's that help an org increase global mindsets - CORRECT ANSWER Travel,
Teams, Training, & Transfers
Trait Engagement - CORRECT ANSWER The inherent personality-based elements
that predispose an individual to being engaged
Primary goal of supply analysis - CORRECT ANSWER Obtain a snap shot of the
current talent pool
Primary focus of organizational development - CORRECT ANSWER Managing
change and disrupting the status quo
Pull Learning - CORRECT ANSWER a continuous process where training is pulled
seamlessly through computers anywhere, at anytime
Behavioral Engagement - CORRECT ANSWER The effort employees put into their
jobs - occurs when both Trait & State engagement are in place
Exempt status salary minimum - CORRECT ANSWER Exempt individuals must
make a minimum of $455/week
ADA applies to companies with X number of employees - CORRECT ANSWER 15
Upside risk - CORRECT ANSWER Provides an opportunity that arises out of
uncertainty of outcomes (i.e. an early completion date)
,What does Reservation mean in the context of diversity and inclusion? - CORRECT
ANSWER laws mandate a percentage quota or other special considerations for
specified minority groups or ethnic communities, is often based on the concept that
historic national discrimination against a given minority requires counterbalancing
favorable "affirmative actions."
Cultural determinism - CORRECT ANSWER the idea that all human actions are the
product of culture, which denies the influence of other factors like physical
environment and human biology on human behavior
Short Term Assignee - CORRECT ANSWER An assignee that goes to another
country for a period of less than 1 year without moving family
Globalist - CORRECT ANSWER Someone that spends their entire career on
international assignments
Repatriate - CORRECT ANSWER One who returns from assignment
International Assignee - CORRECT ANSWER Traditional expat
Just in time Assignee - CORRECT ANSWER Ad hoc, contract assignees
E-Procurement - CORRECT ANSWER use of electronic communications and
transaction processing when buying (or contracting for/tendering) supplies and
services
Leader vs. Manager - CORRECT ANSWER Manager - Plans activities, organizes
resources, directs tasks
Leader - Models group values, challenges the status quo, inspires & motivates others
Trait Theory of Leadership - CORRECT ANSWER Leaders are assigned based on
inherent personality personalist traits, wisdom, & political skills
+ Some traits do commonly appear with leaders
- No proven correlation of success
- Discourages the development of leadership skills
Behavioral School of Leadership & key behaviors - CORRECT ANSWER Leaders
influence through certain behaviors:
1) Consideration - employee centered (meeting the social and emotional needs of the
group)
2) Initiating Structure - Job oriented (focus on task goals)
Blake & Mouton's Managerial (Leadership) Grid - CORRECT ANSWER Behavioral
leadership model, designed to explain how leaders help organizations to reach their
purposes
, Blake-Mouton's Team Leader Definition - CORRECT ANSWER lead by positive
examples & encouragement
Blake-Mouton's Authoritarian Definition - CORRECT ANSWER do what you're told,
not foster collaboration
Blake-Mouton's Country Club Definition - CORRECT ANSWER avoid discipline to
protect relationships
Blake-Mouton's Impoverished Definition - CORRECT ANSWER delegate & disappear
Blake-Mouton's Middle of the Road Definition - CORRECT ANSWER get work done,
but are not leaders
Situational Leadership - CORRECT ANSWER Leaders can flex behaviors to meet
the needs of unique situations based on employee maturity
1) Relationship Behavior - support employees psychologically
2) Task Behavior - provide guidance on task completion
Hersey and Blanchard's situational leadership theory - CORRECT ANSWER Telling -
used when employee lacks KSAs
Selling - used when employee is capable of task, but requires explanation
Participating - used when employee is capable, but manager supports brainstorming
Delegating - used when employee no longer needs support
Fielder's Contingency Theory - CORRECT ANSWER Situational leadership theory
that states a leader is most effective when the leader's skills match task & team
needs creating "situational favorableness"
situational favorableness is based on what key factors - CORRECT ANSWER the
degree to which a particular situation either permits or denies a leader the chance to
influence the behavior of group members
1) Leader-member relations are strong
2) Task structure & requirements are clear
3) Leader can exert the power needed to reach the group goal
Path-Goal Theory of Leadership - CORRECT ANSWER A situational leadership
theory in which a leader performs the behavior needed to keep the team on track
towards their goal
Types of "path-goal theory" leadership behaviors (4) - CORRECT ANSWER 1)
Directive - define the task/goal
2) Supportive - fulfill relationships & remove obstacles
3) Achievement - Motivate by setting challenging goals
4) Participative - control work & leverage group expertise through participative
decision making