QUESTIONS | VERIFIED CORRECT ANSWERS | HIGH-YIELD PRACTICE TEST |
ULTIMATE STUDY RESOURCE
1. A nurse is providing discharge instructions to a client with limited health
literacy. What is an essential aspect of effective verbal communication in this
situation?
Assuming the client understands without feedback
Providing written instructions only
Encouraging the client to ask questions
Using complex medical terminology
2. Orientation phase of therapeutic communication includes what?
introduce self
introduction and establish expectations
none of these
solve problems
3. What is the term for the therapeutic communication technique that involves
reflecting a client's feelings back to them?
Empathy
Motivational interviewing
Active listening
Clarification
4. Building trust is important in which phase of the therapeutic relationship?
THe problem Identification Subphase
, All phases of the relationship
The exploitation Subphase
The orientation phase
5. What is a key characteristic of small group communication in nursing?
It is primarily one-way communication.
It involves interactions among a limited number of individuals.
It excludes nonverbal cues.
It occurs only in formal settings.
6. In a scenario where a patient expresses fear about a diagnosis, which
response would be considered non-therapeutic?
Encouraging the patient to ask questions.
Telling the patient 'Don't worry, everything will be fine.'
Listening actively to the patient's concerns.
Acknowledging the patient's feelings of fear.
7. Uses the client's exact words
Reflecting
Restating
Exploring
Paraphrasing
8. What is the therapeutic communication of sharing hope/humor/feelings?
, Understanding and accept another person's reality; to accurately
perceive feelings and communicate understanding. 'It must be
frustrating to know what you want but not be able to do it'
Being attentive: facing the client, open posture, leaning forward, eye
contact, in a relaxed position.
Hope—a 'sense of possibility'. Encouragement and positive
feedback. Humor—Contributes to feelings of togetherness.
Promotes positive communication through perception and
perspective. Feelings—Acknowledge patient feelings. 'It would make
me angry, too, if someone said that to me'.
9. Which action best indicates to the nurse that the teaching regarding
colostomy care has been effective?
The client reads the provided brochures on colostomy care.
The client verbalizes that he understands how to care for the
colostomy.
The client successfully performs a return demonstration.
The client watches a video showing step-by-step directions.
10. One-on-one communication defines:
mass communication
interpersonal communication
small group communication
public speaking
11. Describe how motivational interviewing can assist families in adapting to a
child's new health condition.
, Motivational interviewing is a technique used only in emergency
situations.
Motivational interviewing focuses solely on providing medical
information.
Motivational interviewing helps families explore their concerns and
encourages them to make necessary lifestyle changes.
Motivational interviewing is used to enforce compliance without
discussion.
12. What is the primary purpose of motivational interviewing in nursing?
To help patients make positive behavioral changes.
To provide medical diagnoses.
To administer medications.
To perform physical assessments.
13. In a scenario where a nurse is caring for a Spanish-speaking client and no
interpreter is available, what should the nurse do to ensure effective
communication?
Use visual aids and simple language.
Ignore the language barrier and continue with the assessment.
Only provide written instructions in English.
Ask a bilingual staff member to assist later.
14. Which of the following elements is NOT considered appropriate to share
with a client in a therapeutic relationship?
Personal opinions
Hope