MGT 4330 - Test 2 Questions With
Accurate Answers
Custom goods and services - ANSWER are generally produced and delivered as one of
a kind or in small quantities, and are designed to meet specific customers'
specifications. Examples include ships, Internet sites, weddings, taxi service, estate
plans, buildings, and surgery. Because custom goods and services are produced on
demand, the customer must wait for them, often for a long time because the good or
service must be designed, created, and delivered. - make to order
option goods and services - ANSWER are configurations of standard parts,
subassemblies, or services that can be selected by customers from a limited set
Common examples are Dell computers, Subway sandwiches, machine tools, and travel
agent services. Although the customer chooses how the goods and services are
configured, any unique technical specifications or requirements cannot generally be
accommodated. assemble to order
standard goods and services - ANSWER are made according to a fixed design, and the
customer has no options from which to choose. Appliances, shoes, sporting goods,
credit cards, online Web-based courses, and bus service are some examples. Standard
goods are made in anticipation of customer demand and stocked in inventory, and
therefore are usually available, although in some cases the proper color or size might
be out of stock. make to stock
Four principal types of processes are used to produce goods and services: - ANSWER
Projects.
Job shop processes.
Flow shop processes.
Continuous flow processes.
projects - ANSWER are large-scale, customized initiatives that consist of many smaller
tasks and activities that must be coordinated and completed to finish on time and within
, budget. Some examples of projects are legal defense preparation, construction, and
software development. Projects are often used for custom goods and services, and
occasionally for standardized products such as "market homes" that are built from a
standard design.
job shop processes - ANSWER are large-scale, customized initiatives that consist of
many smaller tasks and activities that must be coordinated and completed to finish on
time and within budget. Some examples of projects are legal defense preparation,
construction, and software development. Projects are often used for custom goods and
services, and occasionally for standardized products such as "market homes" that are
built from a standard design.
flow shop processes - ANSWER are organized around a fixed sequence of activities
and process steps, such as an assembly line, to produce a limited variety of similar
goods or services. An assembly line is a common example of a flow shop process.
Many large-volume, option-oriented and standard goods and services are produced in
flow shop settings. Some common examples are automobiles, appliances, insurance
policies, checking account statements, and hospital laboratory work. Flow shops tend to
use highly productive, specialized equipment and computer software.
continuous flow processes - ANSWER create highly standardized goods or services,
usually around the clock in very high volumes. Examples of continuous flow processes
are automated car washes, paper and steel mills, paint factories, and many electronic,
information-intensive services such as credit card authorizations and security systems.
The sequence of work tasks is very rigid and the processes use highly specialized,
automated equipment that is often controlled by computers with minimal human
oversight.
product life cycle - ANSWER characterization of product growth, maturity, and decline
over time.
PLC 4 stages - ANSWER introduction, growth, maturity, and decline and turnaround
product-process matrix - ANSWER is a model that describes the alignment of process
choice with the characteristics of the manufactured good. The most appropriate match
between type of product and type of process occurs along the diagonal in the product-
process matrix.
value stream - ANSWER refers to all value-added activities involved in designing,
producing, and delivering goods and services to customers.
A ________ is a unique route through a service system.
pathway
lane
road
channel - ANSWER pathway
Accurate Answers
Custom goods and services - ANSWER are generally produced and delivered as one of
a kind or in small quantities, and are designed to meet specific customers'
specifications. Examples include ships, Internet sites, weddings, taxi service, estate
plans, buildings, and surgery. Because custom goods and services are produced on
demand, the customer must wait for them, often for a long time because the good or
service must be designed, created, and delivered. - make to order
option goods and services - ANSWER are configurations of standard parts,
subassemblies, or services that can be selected by customers from a limited set
Common examples are Dell computers, Subway sandwiches, machine tools, and travel
agent services. Although the customer chooses how the goods and services are
configured, any unique technical specifications or requirements cannot generally be
accommodated. assemble to order
standard goods and services - ANSWER are made according to a fixed design, and the
customer has no options from which to choose. Appliances, shoes, sporting goods,
credit cards, online Web-based courses, and bus service are some examples. Standard
goods are made in anticipation of customer demand and stocked in inventory, and
therefore are usually available, although in some cases the proper color or size might
be out of stock. make to stock
Four principal types of processes are used to produce goods and services: - ANSWER
Projects.
Job shop processes.
Flow shop processes.
Continuous flow processes.
projects - ANSWER are large-scale, customized initiatives that consist of many smaller
tasks and activities that must be coordinated and completed to finish on time and within
, budget. Some examples of projects are legal defense preparation, construction, and
software development. Projects are often used for custom goods and services, and
occasionally for standardized products such as "market homes" that are built from a
standard design.
job shop processes - ANSWER are large-scale, customized initiatives that consist of
many smaller tasks and activities that must be coordinated and completed to finish on
time and within budget. Some examples of projects are legal defense preparation,
construction, and software development. Projects are often used for custom goods and
services, and occasionally for standardized products such as "market homes" that are
built from a standard design.
flow shop processes - ANSWER are organized around a fixed sequence of activities
and process steps, such as an assembly line, to produce a limited variety of similar
goods or services. An assembly line is a common example of a flow shop process.
Many large-volume, option-oriented and standard goods and services are produced in
flow shop settings. Some common examples are automobiles, appliances, insurance
policies, checking account statements, and hospital laboratory work. Flow shops tend to
use highly productive, specialized equipment and computer software.
continuous flow processes - ANSWER create highly standardized goods or services,
usually around the clock in very high volumes. Examples of continuous flow processes
are automated car washes, paper and steel mills, paint factories, and many electronic,
information-intensive services such as credit card authorizations and security systems.
The sequence of work tasks is very rigid and the processes use highly specialized,
automated equipment that is often controlled by computers with minimal human
oversight.
product life cycle - ANSWER characterization of product growth, maturity, and decline
over time.
PLC 4 stages - ANSWER introduction, growth, maturity, and decline and turnaround
product-process matrix - ANSWER is a model that describes the alignment of process
choice with the characteristics of the manufactured good. The most appropriate match
between type of product and type of process occurs along the diagonal in the product-
process matrix.
value stream - ANSWER refers to all value-added activities involved in designing,
producing, and delivering goods and services to customers.
A ________ is a unique route through a service system.
pathway
lane
road
channel - ANSWER pathway
