Publix Deli Assistant Manager
Question 1.
How many days does a Meat & Cheese platter get?
ANSWER
2 days
Question 2.
Which of the following gets 2 days? A: Sub Selection platter, Wrap Variety platter, All American
ANSWER
All American
Question 3.
How many days does a Publix Turkey Ringleader get
ANSWER
1 day
Question 4.
Where do you look for info on Cubanitos?
ANSWER
Deli Platter guides
Question 5.
What two chemicals can't be combined (will/can cause permanent lung damage)
ANSWER
Block Whitener and Q San
Question 6.
What chemical is kept separate from everything else?
ANSWER
Block Whitener
Question 7.
When rotating in new stock, and to keep older stock in front, so that it sells first, what method are you using?
ANSWER
FIFO - first in first out
, Question 8.
What are the 5 steps to Customer Service?
ANSWER
1. Welcome customer.
2. Use the customer's name
3. Take care of the customer's needs
4. Thanks the customer
5. Invite the customer back
Question 9.
What method should you use to deal with difficult customers, and what is each step?
ANSWER
CALM Approach C: stay cool. A: Apologize for the problem L: Listen with empathy M: Make it right
Question 10.
How often do you clean the cutting gloves?
ANSWER
4 hours
Question 11.
Immediately clean slicer after slicing which meat? A: should be easy (options will include something like: regular turkey, ham,
salsalito turkey, and smoked turkey)
ANSWER
Salsalito, pastrami, roast beef
Question 12.
Oil and vinegar at the sub shop gets what FIFO appropriately colored top?
ANSWER
Green
Question 13.
What color code does grease cutter positive have?
ANSWER
Yellow
Question 14.
What portion size of corn beef does a reuben sandwich get?
ANSWER
6 oz
Question 1.
How many days does a Meat & Cheese platter get?
ANSWER
2 days
Question 2.
Which of the following gets 2 days? A: Sub Selection platter, Wrap Variety platter, All American
ANSWER
All American
Question 3.
How many days does a Publix Turkey Ringleader get
ANSWER
1 day
Question 4.
Where do you look for info on Cubanitos?
ANSWER
Deli Platter guides
Question 5.
What two chemicals can't be combined (will/can cause permanent lung damage)
ANSWER
Block Whitener and Q San
Question 6.
What chemical is kept separate from everything else?
ANSWER
Block Whitener
Question 7.
When rotating in new stock, and to keep older stock in front, so that it sells first, what method are you using?
ANSWER
FIFO - first in first out
, Question 8.
What are the 5 steps to Customer Service?
ANSWER
1. Welcome customer.
2. Use the customer's name
3. Take care of the customer's needs
4. Thanks the customer
5. Invite the customer back
Question 9.
What method should you use to deal with difficult customers, and what is each step?
ANSWER
CALM Approach C: stay cool. A: Apologize for the problem L: Listen with empathy M: Make it right
Question 10.
How often do you clean the cutting gloves?
ANSWER
4 hours
Question 11.
Immediately clean slicer after slicing which meat? A: should be easy (options will include something like: regular turkey, ham,
salsalito turkey, and smoked turkey)
ANSWER
Salsalito, pastrami, roast beef
Question 12.
Oil and vinegar at the sub shop gets what FIFO appropriately colored top?
ANSWER
Green
Question 13.
What color code does grease cutter positive have?
ANSWER
Yellow
Question 14.
What portion size of corn beef does a reuben sandwich get?
ANSWER
6 oz
