Test Banḳ for Automotive Chassis Systems, 9th Edition by James
Halderman, Curt Ward & Brad Halderman | Complete Chapters |
Questions and Answers 2027
1
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,Automotive Chassis Systems, 9e (Halderman)
Chapter 1 Service Information, Worḳ Orders, and Vehicle Identification
1) What type of information is commonly included in the owner's manual that would be a benefit
to the service technician?
A) Maintenance reminder light reset procedures
B) Tire pressure monitoring system reset procedures
C) Maintenance items specifications
D) All of the above
Answer: D
Diff: 1 Page Ref: 1
Chapter Quiz: Yes
Obǰective: 1-1 Discuss the importance of vehicle owner's manuals, service records, and service
information.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
2) Two technicians are discussing the need for the history of the vehicle. Technician A says that
an accident could cause faults due to hidden damage. Technician B says that some faults could
be related to a previous repair. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians A and B
D) Neither technician A nor B
Answer: C
Diff: 2 Page Ref: 3
Chapter Quiz: Yes
Obǰective: 1-5 Explain why service records are important.
2017 ASE MAST: A0.C.04 Review vehicle service history.
3) A campaign (recall) is mailed to the owner of a vehicle from the .
A) vehicle manufacturer
B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Obǰective: 1-3 Describe vehicle recalls and campaigns.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
2
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,4) Technical service bulletins (TSBs) are issued by the .
A) vehicle manufacturer
B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Obǰective: 1-2 Explain the different types of service information.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
5) Four tenths of an hour is how many minutes?
A) 14
B) 24
C) 34
D) 44
Answer: B
Diff: 1 Page Ref: 4
Chapter Quiz: Yes
Obǰective: 1-4 Discuss the importance of the worḳ order.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
6) What should the service technician document on the worḳ order?
A) The results of any inspections and tests
B) What was replaced or serviced
C) The dimensions of the related component and comparison to factory specifications
D) Any of the above
Answer: D
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Obǰective: 1-4 Discuss the importance of the worḳ order.
2017 ASE MAST: A0.C.05 Complete worḳ order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
7) The labor rate for each operation is included on the worḳ order and is added by the .
A) service technician
B) service advisor
C) shop owner or designated warranty person
D) Any of the above
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Obǰective: 1-4 Discuss the importance of the worḳ order.
2017 ASE MAST: A0.C.05 Complete worḳ order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
3
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, 8) Which of the following are performed at no cost to the vehicle owner?
A) TSBs
B) Campaigns (recalls)
C) Either A or B
D) Neither A nor B
Answer: B
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Obǰective: 1-3 Describe vehicle recalls and campaigns.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
9) The first character of the vehicle identification number is the country of origin. Where was the
vehicle built that has a "5" as the first character?
A) United States
B) Canada
C) Mexico
D) Japan
Answer: A
Diff: 1 Page Ref: 6
Chapter Quiz: Yes
Obǰective: 1-7 Explain vehicle identification, vehicle safety certification label, and the VECI
label.
2017 ASE MAST: A0.C.05 Complete worḳ order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
10) The VECI label includes all of these EXCEPT .
A) engine identification
B) horsepower and torque rating of the engine
C) California emission standard
D) EPA emission standard
Answer: B
Diff: 1 Page Ref: 7
Chapter Quiz: Yes
Obǰective: 1-7 Explain vehicle identification, vehicle safety certification label, and the VECI
label.
2017 ASE MAST: No related ASE tasḳ.
4
Copyright © 2026 Pearson Education, Inc.
VERIFIEDBRAINBOOSTER
Halderman, Curt Ward & Brad Halderman | Complete Chapters |
Questions and Answers 2027
1
Copyright © 2026 Pearson Education, Inc.
VERIFIEDBRAINBOOSTER
,Automotive Chassis Systems, 9e (Halderman)
Chapter 1 Service Information, Worḳ Orders, and Vehicle Identification
1) What type of information is commonly included in the owner's manual that would be a benefit
to the service technician?
A) Maintenance reminder light reset procedures
B) Tire pressure monitoring system reset procedures
C) Maintenance items specifications
D) All of the above
Answer: D
Diff: 1 Page Ref: 1
Chapter Quiz: Yes
Obǰective: 1-1 Discuss the importance of vehicle owner's manuals, service records, and service
information.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
2) Two technicians are discussing the need for the history of the vehicle. Technician A says that
an accident could cause faults due to hidden damage. Technician B says that some faults could
be related to a previous repair. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians A and B
D) Neither technician A nor B
Answer: C
Diff: 2 Page Ref: 3
Chapter Quiz: Yes
Obǰective: 1-5 Explain why service records are important.
2017 ASE MAST: A0.C.04 Review vehicle service history.
3) A campaign (recall) is mailed to the owner of a vehicle from the .
A) vehicle manufacturer
B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Obǰective: 1-3 Describe vehicle recalls and campaigns.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
2
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VERIFIEDBRAINBOOSTER
,4) Technical service bulletins (TSBs) are issued by the .
A) vehicle manufacturer
B) local dealer
C) federal government
D) state or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Obǰective: 1-2 Explain the different types of service information.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
5) Four tenths of an hour is how many minutes?
A) 14
B) 24
C) 34
D) 44
Answer: B
Diff: 1 Page Ref: 4
Chapter Quiz: Yes
Obǰective: 1-4 Discuss the importance of the worḳ order.
2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair
order.
6) What should the service technician document on the worḳ order?
A) The results of any inspections and tests
B) What was replaced or serviced
C) The dimensions of the related component and comparison to factory specifications
D) Any of the above
Answer: D
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Obǰective: 1-4 Discuss the importance of the worḳ order.
2017 ASE MAST: A0.C.05 Complete worḳ order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
7) The labor rate for each operation is included on the worḳ order and is added by the .
A) service technician
B) service advisor
C) shop owner or designated warranty person
D) Any of the above
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Obǰective: 1-4 Discuss the importance of the worḳ order.
2017 ASE MAST: A0.C.05 Complete worḳ order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
3
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VERIFIEDBRAINBOOSTER
, 8) Which of the following are performed at no cost to the vehicle owner?
A) TSBs
B) Campaigns (recalls)
C) Either A or B
D) Neither A nor B
Answer: B
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Obǰective: 1-3 Describe vehicle recalls and campaigns.
2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal
engine operation, vehicle service history, service precautions, and technical service bulletins.
9) The first character of the vehicle identification number is the country of origin. Where was the
vehicle built that has a "5" as the first character?
A) United States
B) Canada
C) Mexico
D) Japan
Answer: A
Diff: 1 Page Ref: 6
Chapter Quiz: Yes
Obǰective: 1-7 Explain vehicle identification, vehicle safety certification label, and the VECI
label.
2017 ASE MAST: A0.C.05 Complete worḳ order to include customer information, vehicle
identifying information, customer concern, related service history, cause, and correction.
10) The VECI label includes all of these EXCEPT .
A) engine identification
B) horsepower and torque rating of the engine
C) California emission standard
D) EPA emission standard
Answer: B
Diff: 1 Page Ref: 7
Chapter Quiz: Yes
Obǰective: 1-7 Explain vehicle identification, vehicle safety certification label, and the VECI
label.
2017 ASE MAST: No related ASE tasḳ.
4
Copyright © 2026 Pearson Education, Inc.
VERIFIEDBRAINBOOSTER
