Fundamentals of Nursing, Communication Exam Questions With 100% Correct Answers | Latest Updated

Fundamentals of Nursing, Communication Exam Questions With 100% Correct Answers | Latest Updated Communication is: - answer-Communication is a lifelong learning process that is an essential part of patient-centered nursing care. How a nurse can relate to others. - answer-a. Take the initiative in establishing and maintaining communication. b. Be authentic (one's self) c. Respond appropriately to the other person d. Have a sense of mutuality e. Believe that the nurse-patient relationship is a partnership with equal participants. Perceptual biases - answer-These are human tendencies that interfere with accurately perceiving and interpreting messages form others; stereotypes Emotional intelligence - answer-An assessment and communication technique that allows nurses to better understand and perceive the emotions of themselves and others.Challenging communication situations - answer-a. Patients who are silent or withdrawn and have difficulty expressing feelings or needs. b. Patients who are sad and depressed c. Patients who require assistance with visual or speech disabilities d. Patients who are angry or confrontational and cannot listen to explanations. e. Patients who are uncooperative and resent being asked to help others. f. Patients who are talkative or lonely and want someone else to be with them all the time. g. Patients who are demanding and expect others to meet their requests. h. Patients who are frightened, anxious, and have difficulty coping. i. Patients who are confused and disoriented j. Patients who speak and/or understand little English k. Patients who are flirtatious or sexually inappropriate. Intrapersonal communication *** - answer-Develops self-awareness and a positive self-esteem; People's thoughts and inner communications strongly influence perceptions, feelings, behavior, and self-esteem.Interpersonal communication *** - answer-One-to-one interaction between a nurse and another person that often occurs face-to-face. It is the level most frequently used in nursing situations and lies at the heart of nursing practice. Transpersonal communication - answer-spiritual/religious Small-group communication - answer-Interaction that occurs with a small number of persons. Public communication - answer-Interaction with an audience Electronic communication - answer-The use of technology to create ongoing relationships with patients and their healthcare team. Circular Transactional Model - answer-This model shows the situational context inputs, channels of communication, interpersonal contextual concepts, and factors affecting the sender and receiver. Referent - answer-Motivates one person to communicate with another Sender - answer-Person who encodes and delivers the message. Receiver - answer-Person who receives and decodes the message. Message - answer-Content of the communication; It contains verbal and nonverbal expressions of thoughts and feelings. Channels - answer-Means of sending and receiving messages through visual, auditory, and tactile senses.Feedback - answer-Indicates whether the receiver understood the meaning of the sender's message. Interpersonal variables - answer-Factors within both the sender and the receiver that influence communication Environment - answer-Setting for the sender-receiver that influence communication Verbal communication - answer-Code that conveys specific meaning through the combination of words Connotative meaning - answer-Interpretation of a word's meaning influenced by the thoughts and feelings that people have about the word Denotative meaning - answer-The literal meaning of a word or phrase. Intonation - answer-Tone of voice Timing - answer-When a patient expresses an interest in communicating Pacing - answer-Thinking before speaking and developing an awareness of the rhythm of your speech. Clarity and brevity - answer-Simple, brief, and direct communication Types of nonverbal communication - answer-a. Gesturesb. Eye contact c. Posture and Gait d. Personal Apperance e. Sounds f. Territoriality and Personal Space zones of personal space *** - answer-a. Intimate zone (0 to 18 inches) b. Personal zone (18inches to 4 feet) c. Socioconsultative zone (9 to 12 feet) d. Public zone (12 feet and greater) Phases of helping patient relationship *** - answer-a. Preinteraction phase (before meeting) b. Orientation phase (getting to know each other) c. Working phase (solve and goal setting) d. Termination phaseNurse-family relationship - answer-Many nursing situations, especially those in community and home care settings, require the nurse to form helping relationships with entire families. Nurse-health care team relationship - answer-Communication with other members of the heath care team affects patient safety and the work environment. SBAR - answer-S: situation; why you're calling B: background; why patient is there A: assessment R: recommendation Motivational Interviewing *** - answer-A technique that holds promise for encouraging patients to share their thoughts, beliefs, fears, and concerns with the aim of changing their behavior. The interviewing is delivered in a nonjudgmental, guided communication approach. List the elements of professional communication - answer-a. Courtesy b. Use of names c. Trustworthiness d. Autonomy and responsibility e. AssertivenessDefine: Autonomy Assertiveness - answer-a. Autonomy is being self-directed and independent in accomplishing goals and advocating for others.