COMPLETE TEST BANK WITH ANSWER GUIDE = = = = = =
– NBHWC EXAM 2026/2027
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Domain 1: Coaching Presence, Relationships, and Sessions
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Question 1: A 55-year- = = =
old woman comes to her first coaching session having completed
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several wellness assessments. The coach asked the client to work
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on these assessments at the end of their first session for what
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purpose?
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A. Assessments help the client see what parts of the wellness
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= wheel she needs to focus on improving
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B. Assessments help the coach figure out where to begin with this
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= client =
C. Assessments are a tool coaches use with all clients as part of
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their scope of practice
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D. Assessments help the client reflect on her life and discover
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= aspects of her wellbeing
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E. The coach can refer to these assessments later in their
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relationship to help move the client forward with her goals
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,Correct Answer: D. Assessments help the client reflect on her lif
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e and discover aspects of her wellbeing
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Rationale: The primary purpose of having clients complete wellnes
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s assessments is to facilitate self-
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reflection and discovery . Assessments serve as a tool for the client
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to gain insight into their own life and wellbeing, not primarily for th
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e coach's benefit. While coaches may use assessment results to gui
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de sessions, the client's self-
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discovery is paramount. Starting with reflective tools helps establis
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h a client-
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centered approach and empowers clients to take ownership of the
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ir wellness journey.
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Question 2: A 28-year- = = =
old female client is on her fourth coaching session. She has been str
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uggling with stress as she does not get along with her current room
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mate. =
Client: "I just don't know whether to move out or not."
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Coach: "You should do whatever you think is best."
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,Which of the 12 Thomas Gordon's Roadblocks to Communication d
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id the coach demonstrate?
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A. Warning =
B. Shaming =
C. Telling people what to do = = = = =
D. Interpreting =
Correct Answer: C. Telling people what to do
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Rationale: Thomas Gordon's 12 Roadblocks to Communication ide
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ntify responses that block effective communication . "Telling peopl
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e what to do" includes giving advice, solutions, or directives. While
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the coach's response seems innocuous, it subtly directs the client rat
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her than exploring their ambivalence. Effective coaching requires
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exploring options rather than providing solutions. Other roadblock
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s include warning, shaming, interpreting, and judging.
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Question 3: At the beginning of each coaching session, before con
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tacting the client, a coach rings a small bell three times. This is an e
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xample of an activity to improve what coaching technique?
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A. Mindfulness =
B. Perceptive Reflections = =
C. Appreciative Inquiries = =
, D. Affirmations =
Correct Answer: A. Mindfulness = = = =
Rationale: Mindfulness practices help coaches cultivate presentmo
= = = = = =
ment awareness and intentionality before engaging with clients . R
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ituals like ringing a bell, deep breathing, or centering exercises hel
= = = = = = = = = =
p coaches clear distractions and be fully present. Mindfulness enha
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nces coaching presence, allowing the coach to better listen, observ
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e, and respond effectively during sessions.
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=
Question 4: About halfway through your coaching agreement wit
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h a client, the coach notices that the client is arriving to the coachin
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g calls late and has missed a couple of sessions without notifying y
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ou in advance. Which of the following approaches would be BEST
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to pursue with your client?
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A. Explore what's working, revisit client's strengths, and create a
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plan for improvement
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B. Explore why coaching isn't working and get feedback on wha
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t specific things they don't like
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C. Share your observations, express empathy, and inquire as to
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what could make their vision and goals more of a priority D. Confr
= = = = = = = = = = = =
– NBHWC EXAM 2026/2027
= = =
=
Domain 1: Coaching Presence, Relationships, and Sessions
= = = = = = =
Question 1: A 55-year- = = =
old woman comes to her first coaching session having completed
= = = = = = = = = =
several wellness assessments. The coach asked the client to work
= = = = = = = = =
on these assessments at the end of their first session for what
= = = = = = = = = = = =
purpose?
= =
A. Assessments help the client see what parts of the wellness
= = = = = = = = =
= wheel she needs to focus on improving
= = = = = = =
B. Assessments help the coach figure out where to begin with this
= = = = = = = = = =
= client =
C. Assessments are a tool coaches use with all clients as part of
= = = = = = = = = = = =
their scope of practice
= = = =
D. Assessments help the client reflect on her life and discover
= = = = = = = = =
= aspects of her wellbeing
= = = =
E. The coach can refer to these assessments later in their
= = = = = = = = = =
relationship to help move the client forward with her goals
= = = = = = = = = =
,Correct Answer: D. Assessments help the client reflect on her lif
= = = = = = = = = =
e and discover aspects of her wellbeing
= = = = = = =
Rationale: The primary purpose of having clients complete wellnes
= = = = = = = =
s assessments is to facilitate self-
= = = = =
reflection and discovery . Assessments serve as a tool for the client
= = = = = = = = = = = =
to gain insight into their own life and wellbeing, not primarily for th
= = = = = = = = = = = =
e coach's benefit. While coaches may use assessment results to gui
= = = = = = = = = =
de sessions, the client's self-
= = = =
discovery is paramount. Starting with reflective tools helps establis
= = = = = = = =
h a client-
= =
centered approach and empowers clients to take ownership of the
= = = = = = = = =
ir wellness journey.
= = =
=
Question 2: A 28-year- = = =
old female client is on her fourth coaching session. She has been str
= = = = = = = = = = = =
uggling with stress as she does not get along with her current room
= = = = = = = = = = = =
mate. =
Client: "I just don't know whether to move out or not."
= = = = = = = = = = =
Coach: "You should do whatever you think is best."
= = = = = = = = =
,Which of the 12 Thomas Gordon's Roadblocks to Communication d
= = = = = = = = =
id the coach demonstrate?
= = = =
A. Warning =
B. Shaming =
C. Telling people what to do = = = = =
D. Interpreting =
Correct Answer: C. Telling people what to do
= = = = = = = =
Rationale: Thomas Gordon's 12 Roadblocks to Communication ide
= = = = = = =
ntify responses that block effective communication . "Telling peopl
= = = = = = = =
e what to do" includes giving advice, solutions, or directives. While
= = = = = = = = = =
the coach's response seems innocuous, it subtly directs the client rat
= = = = = = = = = = =
her than exploring their ambivalence. Effective coaching requires
= = = = = = = =
exploring options rather than providing solutions. Other roadblock
= = = = = = =
s include warning, shaming, interpreting, and judging.
= = = = = = =
=
Question 3: At the beginning of each coaching session, before con
= = = = = = = = = =
tacting the client, a coach rings a small bell three times. This is an e
= = = = = = = = = = = = = =
xample of an activity to improve what coaching technique?
= = = = = = = = =
A. Mindfulness =
B. Perceptive Reflections = =
C. Appreciative Inquiries = =
, D. Affirmations =
Correct Answer: A. Mindfulness = = = =
Rationale: Mindfulness practices help coaches cultivate presentmo
= = = = = =
ment awareness and intentionality before engaging with clients . R
= = = = = = = = =
ituals like ringing a bell, deep breathing, or centering exercises hel
= = = = = = = = = =
p coaches clear distractions and be fully present. Mindfulness enha
= = = = = = = = =
nces coaching presence, allowing the coach to better listen, observ
= = = = = = = = =
e, and respond effectively during sessions.
= = = = = =
=
Question 4: About halfway through your coaching agreement wit
= = = = = = = =
h a client, the coach notices that the client is arriving to the coachin
= = = = = = = = = = = = =
g calls late and has missed a couple of sessions without notifying y
= = = = = = = = = = = =
ou in advance. Which of the following approaches would be BEST
= = = = = = = = = = =
to pursue with your client?
= = = = =
A. Explore what's working, revisit client's strengths, and create a
= = = = = = = =
plan for improvement
= = = =
B. Explore why coaching isn't working and get feedback on wha
= = = = = = = = =
t specific things they don't like
= = = = = =
C. Share your observations, express empathy, and inquire as to
= = = = = = = = =
what could make their vision and goals more of a priority D. Confr
= = = = = = = = = = = =
