EPIC WILLOW QUESTIONS WITH CORRECT ANSWERS
Core Domains
Navigation and Chart Search
Medication Records and Formulary Management
Order Entry and Verification
Dispensing and Pharmacy Operations
Work Queues and Patient Lists
Clinical Decision Support and Alerts
Pharmacy Configuration and Administration
Medication Safety and Error Prevention
Introduction
The Epic Willow Examination evaluates the pharmacy professional's proficiency in navigating,
configuring, and utilizing the Epic Willow Inpatient pharmacy module. The assessment measures
knowledge of medication records, formulary management, order verification workflows,
dispensing logic, and clinical decision support tools. Content emphasizes practical application of
system functionality to ensure medication safety, regulatory compliance, and efficient pharmacy
operations. This comprehensive test bank challenges the candidate to demonstrate competency in
system navigation, configuration decisions, troubleshooting workflows, and application of Epic
Willow tools to real-world inpatient pharmacy scenarios.
SECTION ONE: QUESTIONS 1–100
1. A pharmacist needs to determine if a patient has a historical diagnosis of a
cerebrovascular accident. Which Epic tool allows the most efficient search of the patient's
chart?
A. The Patient Storyboard
B. The MAR
C. Chart Search
D. The Dispense Queue
🟢 C. Chart Search
,🔴 RATIONALE: Chart Search allows users to search the entire patient chart, including notes,
problems, and history, for specific keywords without navigating multiple tabs. This is the most
efficient method for finding historical diagnoses.
2. A pharmacist covering a general medicine unit wants to review every patient's profile
daily. Which work queue is best suited for this purpose?
A. Antimicrobial Monitoring List
B. Clinical Overview List
C. Operating Room Prep List
D. Cart Fill List
🟢 B. Clinical Overview List
🔴 RATIONALE: The Clinical Overview list is designed for pharmacists covering smaller
populations, such as a single unit, to review all active patients, verify medications, and
document interventions.
3. A physician cannot find a non-formulary medication on their Preference or Facility lists.
What should they type in the order field to initiate the non-formulary ordering process?
A. "NON-FORM"
B. "HELP"
C. "MEDREQ"
D. "OVERRIDE"
🟢 B. "HELP"
🔴 RATIONALE: Typing "help" into the order field triggers Epic's non-formulary order process.
The physician can then enter specific details, and the order will appear in the pharmacy queue
with "Non-Formulary" listed as the drug name.
4. What is the primary difference between a "My List" and a "System List" in Epic?
A. My List is read-only; System List is editable
B. My List is manually curated by the user; System Lists are auto-populated based on clinical
criteria
C. My List shows only ICU patients; System Lists show ER patients
D. My List automatically clears at discharge; System Lists do not
,🟢 B. My List is manually curated by the user; System Lists are auto-populated based on
clinical criteria
🔴 RATIONALE: "My List" is a personal, static list that users build themselves. "System Lists" are
dynamic and automatically filter patients based on specific criteria such as location or
medications.
5. While verifying orders, a pharmacist sees a blue binoculars icon without a person next to
a patient name. What does this indicate?
A. The patient has a new allergy on file
B. The patient requires a therapeutic interchange
C. Someone else opened the Verify Orders activity for this patient but closed it without
verifying
D. The patient is being transferred to another facility
🟢 C. Someone else opened the Verify Orders activity for this patient but closed it without
verifying
🔴 RATIONALE: The binoculars icon indicates that another user recently had the verification
screen open for that patient but does not currently have it open. The order still requires
verification.
6. What does the acronym "ERX" represent within Epic Willow?
A. Electronic Prescription Exchange
B. A record for a drug that includes the specific drug, form, and strength
C. Emergency Room "X" Stat order
D. External Reference Index
🟢 B. A record for a drug that includes the specific drug, form, and strength
🔴 RATIONALE: An ERX is the foundational drug record in Epic. It uniquely identifies a specific
drug, its formulation (e.g., tablet, injection), and its strength.
7. An analyst reports that dose fields and dose buttons are not appearing for a specific ERX.
What is the most likely explanation?
, A. The wrong Order Composer Configuration was attached to the ERX
B. The default dose was configured but not the dose buttons
C. The Suggested Doses were not configured
D. The Medication & Administration Units were not configured
🟢 A. The wrong Order Composer Configuration was attached to the ERX
🔴 RATIONALE: If the RX SIMPLE MED NO DOSE Order Composer Configuration is incorrectly
attached, the dose field and buttons will not appear. The correct OCC must be attached for
dose functionality.
8. Which setting must be configured to allow nurses to split tablets in half?
A. Administration Rounding Factor
B. Allowed Order Units
C. Equiv Qty and Unit table
D. Suggested Doses
🟢 A. Administration Rounding Factor
🔴 RATIONALE: The Administration Rounding Factor on the Rx Unit Equivalency screen
determines the minimum increment for administration. Setting it appropriately allows or
prevents tablet splitting.
9. What is the definition of a simple medication (ERX) record?
A. Drug + Form + Strength
B. Drug + Route + Frequency
C. Drug + Package + Manufacturer
D. Drug + Indication + Dose
🟢 A. Drug + Form + Strength
🔴 RATIONALE: A simple ERX record consists of the medication name, its form (e.g., tablet,
solution), and its strength. This is the foundational building block for medication ordering.
10. What is an NDC (National Drug Code)?
A. A combination of ERX, package size and type, and manufacturer
B. A unique identifier for each medication order
Core Domains
Navigation and Chart Search
Medication Records and Formulary Management
Order Entry and Verification
Dispensing and Pharmacy Operations
Work Queues and Patient Lists
Clinical Decision Support and Alerts
Pharmacy Configuration and Administration
Medication Safety and Error Prevention
Introduction
The Epic Willow Examination evaluates the pharmacy professional's proficiency in navigating,
configuring, and utilizing the Epic Willow Inpatient pharmacy module. The assessment measures
knowledge of medication records, formulary management, order verification workflows,
dispensing logic, and clinical decision support tools. Content emphasizes practical application of
system functionality to ensure medication safety, regulatory compliance, and efficient pharmacy
operations. This comprehensive test bank challenges the candidate to demonstrate competency in
system navigation, configuration decisions, troubleshooting workflows, and application of Epic
Willow tools to real-world inpatient pharmacy scenarios.
SECTION ONE: QUESTIONS 1–100
1. A pharmacist needs to determine if a patient has a historical diagnosis of a
cerebrovascular accident. Which Epic tool allows the most efficient search of the patient's
chart?
A. The Patient Storyboard
B. The MAR
C. Chart Search
D. The Dispense Queue
🟢 C. Chart Search
,🔴 RATIONALE: Chart Search allows users to search the entire patient chart, including notes,
problems, and history, for specific keywords without navigating multiple tabs. This is the most
efficient method for finding historical diagnoses.
2. A pharmacist covering a general medicine unit wants to review every patient's profile
daily. Which work queue is best suited for this purpose?
A. Antimicrobial Monitoring List
B. Clinical Overview List
C. Operating Room Prep List
D. Cart Fill List
🟢 B. Clinical Overview List
🔴 RATIONALE: The Clinical Overview list is designed for pharmacists covering smaller
populations, such as a single unit, to review all active patients, verify medications, and
document interventions.
3. A physician cannot find a non-formulary medication on their Preference or Facility lists.
What should they type in the order field to initiate the non-formulary ordering process?
A. "NON-FORM"
B. "HELP"
C. "MEDREQ"
D. "OVERRIDE"
🟢 B. "HELP"
🔴 RATIONALE: Typing "help" into the order field triggers Epic's non-formulary order process.
The physician can then enter specific details, and the order will appear in the pharmacy queue
with "Non-Formulary" listed as the drug name.
4. What is the primary difference between a "My List" and a "System List" in Epic?
A. My List is read-only; System List is editable
B. My List is manually curated by the user; System Lists are auto-populated based on clinical
criteria
C. My List shows only ICU patients; System Lists show ER patients
D. My List automatically clears at discharge; System Lists do not
,🟢 B. My List is manually curated by the user; System Lists are auto-populated based on
clinical criteria
🔴 RATIONALE: "My List" is a personal, static list that users build themselves. "System Lists" are
dynamic and automatically filter patients based on specific criteria such as location or
medications.
5. While verifying orders, a pharmacist sees a blue binoculars icon without a person next to
a patient name. What does this indicate?
A. The patient has a new allergy on file
B. The patient requires a therapeutic interchange
C. Someone else opened the Verify Orders activity for this patient but closed it without
verifying
D. The patient is being transferred to another facility
🟢 C. Someone else opened the Verify Orders activity for this patient but closed it without
verifying
🔴 RATIONALE: The binoculars icon indicates that another user recently had the verification
screen open for that patient but does not currently have it open. The order still requires
verification.
6. What does the acronym "ERX" represent within Epic Willow?
A. Electronic Prescription Exchange
B. A record for a drug that includes the specific drug, form, and strength
C. Emergency Room "X" Stat order
D. External Reference Index
🟢 B. A record for a drug that includes the specific drug, form, and strength
🔴 RATIONALE: An ERX is the foundational drug record in Epic. It uniquely identifies a specific
drug, its formulation (e.g., tablet, injection), and its strength.
7. An analyst reports that dose fields and dose buttons are not appearing for a specific ERX.
What is the most likely explanation?
, A. The wrong Order Composer Configuration was attached to the ERX
B. The default dose was configured but not the dose buttons
C. The Suggested Doses were not configured
D. The Medication & Administration Units were not configured
🟢 A. The wrong Order Composer Configuration was attached to the ERX
🔴 RATIONALE: If the RX SIMPLE MED NO DOSE Order Composer Configuration is incorrectly
attached, the dose field and buttons will not appear. The correct OCC must be attached for
dose functionality.
8. Which setting must be configured to allow nurses to split tablets in half?
A. Administration Rounding Factor
B. Allowed Order Units
C. Equiv Qty and Unit table
D. Suggested Doses
🟢 A. Administration Rounding Factor
🔴 RATIONALE: The Administration Rounding Factor on the Rx Unit Equivalency screen
determines the minimum increment for administration. Setting it appropriately allows or
prevents tablet splitting.
9. What is the definition of a simple medication (ERX) record?
A. Drug + Form + Strength
B. Drug + Route + Frequency
C. Drug + Package + Manufacturer
D. Drug + Indication + Dose
🟢 A. Drug + Form + Strength
🔴 RATIONALE: A simple ERX record consists of the medication name, its form (e.g., tablet,
solution), and its strength. This is the foundational building block for medication ordering.
10. What is an NDC (National Drug Code)?
A. A combination of ERX, package size and type, and manufacturer
B. A unique identifier for each medication order
