Case Manager Certification Exam | UPDATED Questions
with 100% Verified Answers
Q1: case management
A: the dynamic and systematic collaborative approach to providing and coordinating health
care services to a defined population.
participative process to identify and facility options and services for meeting individual
healthcare needs while decreasing fragmentation and duplication of care and increasing
quality and cost effective clinical outcomes.
Q2: standards of care
A: parameters to measure the quality of healthcare
Q3: clinical guidelines
A: statements to help make decisions about health specific circumstances.
Q4: clinical pathway
A: structured multi-disciplined plan of care to support clinical guidelines and protocol to
improve continuity and coordination.
Q5: 4 parts of clinical pathway
A: 1. timeline
2. categories of care/activities and interventions
3. intermediate and long term outcome criteria
4. variance tracking
are 4 parts of what?
Q6: decision tree
A: used to select the best course of action in decisions where there is no clear decisions.
Q7: descriptive screening tool
A: identifies characteristics about a population to show health prevention.
Q8: predictive screening tool
A: shows what may happen to a specific population.
Q9: evaluative screening tool
A: evaluates the understanding/effectiveness
Q10: SF-36
, A: predictive screening tool to assess functional health and well being. Assesses physical
and mental health.
used in health economics, cost-effectiveness of health tx
evals individual patient health status.
does not consider sleep
scored 00-100, lower score-> incr. disability
Q11: patient activation measure
A: 13 item predictive screening tool to evaluate patient's knowledge, skills, confidence in
self-care.
higher the score the better (scored 0-52)
predicts health care outcomes, medication adherence and ER visits.
Q12: health risk assessment
A: predictive screening tool: patient's self assessment of their health and how likely they will
seek care.
predicts future health costs
predicts likely-hood of progression of their illness to a worse condition.
examples: PHQ-9, etc.
Q13: rose Q
A: health risk assessment for angina, MI, coronary heart disease.
defined angina pectoris as, "a chest pain or discomfort with these characteristics
(a) the site must include either the sternum (any level) or the left arm and left anterior
chest (defined as the anterior chest wall between the levels of clavicle and lower end of
sternum),
(b) it must be provoked by either hurrying or walking uphill (or by walking on the level,
for those who never attempt more),
(c) when it occurs on walking it must make the subject either stop or slacken pace, unless
nitroglycerin is taken, (d) it must disappear on a majority of occasions in 10 min or less
from the time when the subject stands still."
Possible myocardial infarction1 was defined as, "one or more attacks of severe pain across
the front of the chest lasting for 30 min or longer."
Q14: seattle angina questionnaire
A: 19-item self-administered health risk assessment for angina and functional artery disease
measuring five dimensions of coronary artery disease
1 physical limitation, 2 anginal stability, 3 anginal frequency, 4 treatment satisfaction and 5
disease perception.
score of 0 to 100, where higher scores indicate better function (eg, less physical
limitation, less angina, and better quality of life).
Q15: arthritis impact measurement scales
A: health risk assessment: Disease-specific measure of physical, social, and emotional well
being designed as a measure of outcome in arthritis.
, scales: mobility, physical activity (walking, bending, lifting), dexterity, household activity
(managing money and medications, housekeeping), social activities, activities of daily
living, pain, depression, and anxiety.
Score range: Range is 0-10 for each section. Total health score 0-60.
> Zero represents good health status, 10 and 60 represent poor health status.
Q16: functional living index-cancer
A: health risk assessment: Cancer-specific, functionally-oriented quality of life instrument.
22 items assessing 5 domains: Physical well-being and ability, emotional state, sociability,
family situation, nausea
Higher score indicates better quality of life.
Q17: BASIS-32
A: health risk assessment: 32-item Behavior and Symptom Identification Scale. behavioral
health assessment tool.
measures the change in self-reported symptom and problem difficulty over the course
of treatment.
assesses: Relation to Self and Others, Depression and Anxiety, Daily Living and Role
Functioning, Impulsive and Addictive Behavior, Psychosis.
higher score poorer outcome
Q18: mini mental state exam
A: health risk assessment
30-point questionnaire measures cognitive impairment to screen for dementia.
higher the score, less dementia
18-23 is mild dementia
0-17 is sever dementia
Q19: hopkins symptom checklist-25
A: health risk assessment: self-reporting questionnaire symptom inventory which measures
symptoms of anxiety and depression.
The scale for each question includes four categories of response ("Not at all," "A little,"
"Quite a bit," "Extremely," rated 1 to 4, respectively). Two scores are calculated: the total
score is the average of all 25 items, while the depression score is the average of the 15
depression items
Q20: mcgill pain questionnaire
A: scale of rating pain. It is a self-report questionnaire that allows individuals to give their
doctor a good description of the quality and intensity of pain that they are experiencing.
Users first select a single word from each group that best reflects their pain. Users then
review the list and select the three words from groups 1-10 that best describe their pain,
two words from groups 11-15, a single word from group 16, and then one word from
groups 17-20. After completing the questionnaire, users will have selected seven words
that best describe their pain.
with 100% Verified Answers
Q1: case management
A: the dynamic and systematic collaborative approach to providing and coordinating health
care services to a defined population.
participative process to identify and facility options and services for meeting individual
healthcare needs while decreasing fragmentation and duplication of care and increasing
quality and cost effective clinical outcomes.
Q2: standards of care
A: parameters to measure the quality of healthcare
Q3: clinical guidelines
A: statements to help make decisions about health specific circumstances.
Q4: clinical pathway
A: structured multi-disciplined plan of care to support clinical guidelines and protocol to
improve continuity and coordination.
Q5: 4 parts of clinical pathway
A: 1. timeline
2. categories of care/activities and interventions
3. intermediate and long term outcome criteria
4. variance tracking
are 4 parts of what?
Q6: decision tree
A: used to select the best course of action in decisions where there is no clear decisions.
Q7: descriptive screening tool
A: identifies characteristics about a population to show health prevention.
Q8: predictive screening tool
A: shows what may happen to a specific population.
Q9: evaluative screening tool
A: evaluates the understanding/effectiveness
Q10: SF-36
, A: predictive screening tool to assess functional health and well being. Assesses physical
and mental health.
used in health economics, cost-effectiveness of health tx
evals individual patient health status.
does not consider sleep
scored 00-100, lower score-> incr. disability
Q11: patient activation measure
A: 13 item predictive screening tool to evaluate patient's knowledge, skills, confidence in
self-care.
higher the score the better (scored 0-52)
predicts health care outcomes, medication adherence and ER visits.
Q12: health risk assessment
A: predictive screening tool: patient's self assessment of their health and how likely they will
seek care.
predicts future health costs
predicts likely-hood of progression of their illness to a worse condition.
examples: PHQ-9, etc.
Q13: rose Q
A: health risk assessment for angina, MI, coronary heart disease.
defined angina pectoris as, "a chest pain or discomfort with these characteristics
(a) the site must include either the sternum (any level) or the left arm and left anterior
chest (defined as the anterior chest wall between the levels of clavicle and lower end of
sternum),
(b) it must be provoked by either hurrying or walking uphill (or by walking on the level,
for those who never attempt more),
(c) when it occurs on walking it must make the subject either stop or slacken pace, unless
nitroglycerin is taken, (d) it must disappear on a majority of occasions in 10 min or less
from the time when the subject stands still."
Possible myocardial infarction1 was defined as, "one or more attacks of severe pain across
the front of the chest lasting for 30 min or longer."
Q14: seattle angina questionnaire
A: 19-item self-administered health risk assessment for angina and functional artery disease
measuring five dimensions of coronary artery disease
1 physical limitation, 2 anginal stability, 3 anginal frequency, 4 treatment satisfaction and 5
disease perception.
score of 0 to 100, where higher scores indicate better function (eg, less physical
limitation, less angina, and better quality of life).
Q15: arthritis impact measurement scales
A: health risk assessment: Disease-specific measure of physical, social, and emotional well
being designed as a measure of outcome in arthritis.
, scales: mobility, physical activity (walking, bending, lifting), dexterity, household activity
(managing money and medications, housekeeping), social activities, activities of daily
living, pain, depression, and anxiety.
Score range: Range is 0-10 for each section. Total health score 0-60.
> Zero represents good health status, 10 and 60 represent poor health status.
Q16: functional living index-cancer
A: health risk assessment: Cancer-specific, functionally-oriented quality of life instrument.
22 items assessing 5 domains: Physical well-being and ability, emotional state, sociability,
family situation, nausea
Higher score indicates better quality of life.
Q17: BASIS-32
A: health risk assessment: 32-item Behavior and Symptom Identification Scale. behavioral
health assessment tool.
measures the change in self-reported symptom and problem difficulty over the course
of treatment.
assesses: Relation to Self and Others, Depression and Anxiety, Daily Living and Role
Functioning, Impulsive and Addictive Behavior, Psychosis.
higher score poorer outcome
Q18: mini mental state exam
A: health risk assessment
30-point questionnaire measures cognitive impairment to screen for dementia.
higher the score, less dementia
18-23 is mild dementia
0-17 is sever dementia
Q19: hopkins symptom checklist-25
A: health risk assessment: self-reporting questionnaire symptom inventory which measures
symptoms of anxiety and depression.
The scale for each question includes four categories of response ("Not at all," "A little,"
"Quite a bit," "Extremely," rated 1 to 4, respectively). Two scores are calculated: the total
score is the average of all 25 items, while the depression score is the average of the 15
depression items
Q20: mcgill pain questionnaire
A: scale of rating pain. It is a self-report questionnaire that allows individuals to give their
doctor a good description of the quality and intensity of pain that they are experiencing.
Users first select a single word from each group that best reflects their pain. Users then
review the list and select the three words from groups 1-10 that best describe their pain,
two words from groups 11-15, a single word from group 16, and then one word from
groups 17-20. After completing the questionnaire, users will have selected seven words
that best describe their pain.
