1
Past papers and memorandums used: SACAI November 2019, 2020, 2021, 2022 and 2024 as well as Eastern Cape November 2020, 2023 and 2025.
These study notes have been compiled to help Grade 11 learners prepare systematically for the
November Business Studies examination. The content focuses on important subject concepts,
examinable topics and the application of knowledge in different question types.
Each section follows the structure of Paper 1 and includes key content, explanations, sample questions,
case studies and essay questions. Revision references indicate where applicable content should be
revised in the Term 1, 2 and 3 notes.
Use these notes together with your Term 1–3 notes. Study the subject content thoroughly and practise
applying your knowledge to scenarios, case studies and essay questions.
For enquiries or missing notes please contact Teacher Ansie at .
Good luck. Juffrou Ansie
CONTENTS
BUSINESS ENVIRONMENTS 2
Micro – environment 3
Market – environment 3
Macro - environment 5
CONTEMPORARY SOCIO-ECONOMIC ISSUES 5
BUSINESS SECTORS 6
BUSINESS ACTIVITIES 6
EIGHT BUSINESS FUNCTIONS 7
HUMAN RESOURCES 7
PRODUCTION FUNCTION 13
MARKETING FUNCTION 16
ESSAY QUESTIONS 17
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 2
BUSINESS ENVIRONMENTS
REVISION: Revise Term 1, pages 3–15 for the components of the micro, market and macro environments,
the degree of control over each environment, challenges of the business environments, ways in which
businesses can become involved in the macro environment, adapting to challenges, directly influencing
the environment, lobbying, networking and power relation
__________________________________________________________
Read the following case study and answer the questions that follow @SACAI2022
Indicate what challenges TTO is experiencing and motivate your answer by quoting from the case
study above.
Challenge Motivation Environment Degree of
control
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 3
__________________________________________________________________
Micro – environment
REVISION: Revise Term 1, pages 6–7 for challenges of the micro-environment and recommendations for
adapting to them. These include difficult employees, a lack of a vision and mission statement,
inadequate managerial skills, the impact of trade unions, strikes and go-slows, skills shortages, high
employee turnover and employee absenteeism. Also revise Term 2, page 10 for flat, functional, matrix,
product and geographical organisational structures.
_______________________________________________________
Market – environment
REVISION: Revise Term 1, pages 8–9 for challenges of the market environment and recommendations
for adapting to them. Revise pages 12–14 for directly influencing the environment, lobbying, networking
and power relationships. Revise pages 19–20 for trade unions, strikes, go-slows, lockouts and industrial
relations. Also revise Term 2, pages 26–27 for intermediaries, direct and indirect distribution channels
and reasons why manufacturers use indirect distribution.
_______________________________________________________
Scenario (EC/NOVEMBER 2023)
Cite TWO challenges of the market environment for KK in the scenario above.
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
Past papers and memorandums used: SACAI November 2019, 2020, 2021, 2022 and 2024 as well as Eastern Cape November 2020, 2023 and 2025.
These study notes have been compiled to help Grade 11 learners prepare systematically for the
November Business Studies examination. The content focuses on important subject concepts,
examinable topics and the application of knowledge in different question types.
Each section follows the structure of Paper 1 and includes key content, explanations, sample questions,
case studies and essay questions. Revision references indicate where applicable content should be
revised in the Term 1, 2 and 3 notes.
Use these notes together with your Term 1–3 notes. Study the subject content thoroughly and practise
applying your knowledge to scenarios, case studies and essay questions.
For enquiries or missing notes please contact Teacher Ansie at .
Good luck. Juffrou Ansie
CONTENTS
BUSINESS ENVIRONMENTS 2
Micro – environment 3
Market – environment 3
Macro - environment 5
CONTEMPORARY SOCIO-ECONOMIC ISSUES 5
BUSINESS SECTORS 6
BUSINESS ACTIVITIES 6
EIGHT BUSINESS FUNCTIONS 7
HUMAN RESOURCES 7
PRODUCTION FUNCTION 13
MARKETING FUNCTION 16
ESSAY QUESTIONS 17
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 2
BUSINESS ENVIRONMENTS
REVISION: Revise Term 1, pages 3–15 for the components of the micro, market and macro environments,
the degree of control over each environment, challenges of the business environments, ways in which
businesses can become involved in the macro environment, adapting to challenges, directly influencing
the environment, lobbying, networking and power relation
__________________________________________________________
Read the following case study and answer the questions that follow @SACAI2022
Indicate what challenges TTO is experiencing and motivate your answer by quoting from the case
study above.
Challenge Motivation Environment Degree of
control
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
, 3
__________________________________________________________________
Micro – environment
REVISION: Revise Term 1, pages 6–7 for challenges of the micro-environment and recommendations for
adapting to them. These include difficult employees, a lack of a vision and mission statement,
inadequate managerial skills, the impact of trade unions, strikes and go-slows, skills shortages, high
employee turnover and employee absenteeism. Also revise Term 2, page 10 for flat, functional, matrix,
product and geographical organisational structures.
_______________________________________________________
Market – environment
REVISION: Revise Term 1, pages 8–9 for challenges of the market environment and recommendations
for adapting to them. Revise pages 12–14 for directly influencing the environment, lobbying, networking
and power relationships. Revise pages 19–20 for trade unions, strikes, go-slows, lockouts and industrial
relations. Also revise Term 2, pages 26–27 for intermediaries, direct and indirect distribution channels
and reasons why manufacturers use indirect distribution.
_______________________________________________________
Scenario (EC/NOVEMBER 2023)
Cite TWO challenges of the market environment for KK in the scenario above.
© 2026 Juffrou Ansie Study Notes. All rights reserved. This material may not be reproduced or distributed without written permission.
