Other
BTEC level 3 Health and social care Unit 5 task 1-Working in health and social care
- Course
- Institution
Btec level 3 Health and social care-the entirety of unit five task one Was able to easily obtain a distinction
[Show more]
Seller
Follow
nicolekhumalo17
Reviews received
Content preview
Unit 5: meeting Individual care and support needsTask 1- Ethical care
This report will exemplify how working practices are utilized to meet the needs of three
individuals. This report will examine the ethical issues involved when providing care and
support to meet the personal needs of the service users and further examine the principles
behind enabling individuals with care and support needs to overcome challenges, whilst
analyzing the roles of professionals and how they work together to provide the care and
support necessary to meet individual's health and social care needs. This report will be based
on Nusrat Patel, who is 19 years of age and has disabilities and epilepsy, to include Patrick
Green who is 26 years of age, whereby he is overwhelmingly fearful of his own sexual health,
and Alice Fernandez who is 74 years of age and has become redundant due to a plethora of life
events that have occurred during her life stage, which has further resulted in her physical
health, emotional, intellectual and social wellbeing to deteriorate greatly. It is the duty of all
caregivers within a health and social setting, working with vulnerable service users, to care for
the individual and ensure that they support the decisions the service user makes, this is
because it is major that they empower service users so that they feel inclusive in their own
care.
When working with vulnerable individuals within a health and social care setting it is vital that
care givers promote equality and diversity for all individuals with different needs. Equality
means ensuring that every service user is treated uniquely and as an individual irrespective of
their age, sex, national origin, race or other national characteristics. In addition to this, equality
can also mean that each service user is given rights and opportunities on how they want to be
cared for and to what extent and what support they require. Equality is a key component of
health and social care, as it ensures that service users have equal access to the service they
require, whereby, they receive a service of equal quality that meets their personal needs.
Diversity means that individuals within a health and social care setting respect and
acknowledge the differences of both the service user and the care giver. A good and successful
service provider will be open to other individual’s life experiences and differences, will value
their diversity and form stable and good relationships with their colleagues and service users. A
team of service providers who have different interests and skills consist of those psychological
and physical resources in order to successfully handle a range of tasks successfully, and the
team will enjoy working together. In parallel, if a caregiver is unable to value and respect a
service users' culture or beliefs they are unable to attain that deeper understanding about the
service user and are also unable to learn from and about them, and are therefore, overall,
unable to meet the health and social care needs they require.
The Equality Act is the law that protects individuals from discrimination. This therefore means
that discrimination and unfair treatment based on certain personal characteristics such as age is
against the law. The equality Act also means that public bodies such as local authorities and
,hospital trusts have a public sector equality duty, whereby they must consider the needs of
individuals with protected characteristics such as the elderly. Employees should be encouraged
to promote diversity by respecting the attributes that make individuals different. Individual care
plans should be utilized in order to reflect the likes, dislikes, personal beliefs and history of the
individual, as by doing so this provides a service that is just, personalized and diverse. It is also
major that discrimination is prevented within a health and social care setting, as both the
service users and the service workers should be protected, ensuring that adequate care is
provided and that the Equality Act is implemented in the health and social care setting . A
service setting should always be accessible for vulnerable individuals who run the risk of being
discriminated against. This means environments can be adapted. For example, by consisting of
wider corridors, counters and signs at wheelchair level, disabled toilets and lifts. This will
therefore ensure that service users such as Nusrat Patel who are restricted in movement or
consist of a disability feel empowered and comfortable when endeavoring to receive the health
care they require, and are, overall, able to successfully obtain access to health and social care
institutions. Moreover, service settings should endeavor to utilize advocacy for service users.
This is extensively major as this supports vulnerable individuals who are already at a
disadvantage and are unable to successfully express their needs and views. Advocates can help
service users make informed decisions regarding their health, including them navigating a
complex medical system, translating medical terms and helping patients make ethical decisions.
Having access to advocacy enables the service user to explain what kind of care they require
and how they want their care provided. This is major as it gives the service user the right to be
inclusive in their own care by making their own decisions especially if it’s to do with their own
personal health care. Advocacy also further illustrates that the service setting is utilizing good
practice, it allows the caregivers to make services better for individuals, which results in them
feeling valued and listened to. For example, Nusrat Patel, who is 19 years of age who has a
learning disability and epilepsy finds it difficult to express her needs wants and wishes.
Therefore, the service setting has put in place an advocate who has experience in working with
individuals who have learning disabilities. This exemplifies that the service provider has
successfully identified what Nusrat Patel requires in order to meet her health care needs by
taking into consideration her difficulties as an individual and have therefore put in place
measures that can help support Nusrat express her needs and wishes.
If caregivers within the health and social care system had not utilized equality effectively in
their work, then Nusrat would not be treated as an individual, and she would be treated alike to
other service users which will therefore diminish her identity and damage that person centered
approach. The use of advocacy was effective when caring for Nusrat as the staff within the
health and social care system where successfully able to establish a good and stable rapport
with Nusrat in order to understand her and acknowledge her needs and wants in the first place.
The Equality Act 2010 extensively supports Nusrat Patel as Nusrat is being treated as an
individual and she can successfully express her needs wants and wishes through the form of
utilizing an advocate. The community center subsequently continues to implement the Equality
, Act 2010 into practice as a plethora of resources have been provided in order to help aid Nusrat
during her development and place her at a greater advantage when receiving the healthcare,
she requires. Resources such as Makaton sheets for any scripts or routines have been designed
to help and support Nusrat when taking part in dance and drama, this is to ensure that Nusrat
can take part in activities she enjoys irrespective of her disability. This ensures that Nusrat can
attain equal access and prevents her feeling judged and feeling discriminated against. The staff
in the community Centre further puts the Equality Act 2010 into practice as they identified that
Nusrat’s epilepsy is not well controlled, therefore they arranged a volunteer to accompany
Nusrat in the bathroom so that in an emergency they can act quickly. The volunteer is aware
that she must be discreet in order not to compromise Nusrat’s right to dignity. This therefore
ensures that Nusrat’s sense of autonomy Is maintained, this also ensures that Nusrat is
safeguarded, which also further fulfills the Care Act 2014 as it is the volunteer’s duty to speed
up the provision of care and support meeting Nusrat’s personal needs.
There are other numerous additional ways health and social care systems could be adapted to
successfully meet individuals needs whilst preventing discrimination. Service settings could be
supportive by providing appropriate resources and information which are provided in a range of
formats and languages to reflect local cultures with advocates, translators, interpreters and
carers available to help. This is essential because if appropriate resources and information are
not provided for service users then this will result in the service user to be unaware and unsure
of what to do within their own care or consist of the knowledge, they require in order to meet
their health care.For example; Alice Fernandez who is 74 years of age, subsequently consumes
alcohol and as a result of this she smells heavily of the alcohol when attending an over 65s
aerobics class which has caused distress to the trainer and other service users in the community
center. The manager has therefore advised Alice to attend the local meeting of alcoholics
anonymous, Alice refused unless she is still able to attend the aerobics class. The manager has
provided appropriate information to Alice and Alice has therefore been able to make a
personalized decision whereby she feels Inclusive in her own care irrespective of her age. This
measure is however not as effective as the trainer at the aerobics class has stated that Alice is
still able to attend the aerobics class alongside alcoholics anonymous however she must stand
away from others in the group. This is a form of discrimination therefore going against the
Equality Act 2010, as it may result in Alice feeling judged and isolated, which will diminish her
self-esteem and social wellbeing as it restricts Alice’s capability of socializing with others.
Therefore, in order to implement the Equality Act 2010 within the health and social care setting
whilst ensuring that an adequate service is provided, the manager could perhaps educate Alice
on how to maintain sufficient hygiene, which will therefore enable Alice to minimize the smell
of alcohol so she is still able to participate in the aerobics class alongside other individuals. This
will ensure that Alice receives a service of equal quality that meets her personal needs
holistically, as it will positively strengthen her physical health, emotional, and social well-being.
It is major that care givers within a health and social setting utilize people skills when delivering
care for vulnerable individuals. People skills are skills that enable stable and positive rapports to
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller nicolekhumalo17. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $14.39. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
73314 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now