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CMST 240 Test 1 Questions with Verified Correct Answers

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CMST 240 Test 1 Questions with Verified Correct Answers

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CMST 240 Test 1 Questions with Verified
Correct Answers
Ethics

often viewed as a set of values and beliefs that provide guidelines for behaviors and influence

judgments as to what is right or wrong.

Plagiarism

involves using the work of others and representing it as your own

Workforce diversity

An increasingly accepted feature of the business environment

Communication technologies

new technologies continue to enter the marketplace at an increasing rate.

1st - increase the speed of communication between people in organizations.

2nd - new technologies offer ways to access people in situations and locations previously

unimagined.

3rd - new technologies allow for almost immediate access to and sharing of information from

most any point on Earth.

4th - new communication technologies have the potential to make existing business models

obsolete.

Ethical credo

questions of right or wrong arise whenever people communicate. It is fundamental to

responsible thinking, decision making, and the development of realtionships and communities

with and across contexts, cultures, channels, and media.

, Global competition

products from different countries. increased dramatically

- require high-speed, accurate communication with customers and co-workers from a variety

of cultures.

Turbulent business

caused by technology (blockbuster, magazines) to meet the demands of a turbulent business

environment, communicators must possess the appropriate communication skills. It requires

business communicaters to scan or "read" the business environment so as to adapt their

messages to changing circumstances.



- flexibility and adaptiveness are keys

Intention

a difficult issue to resolve in definitions of communication

Source

speaker

Message

the speaker encodes a message that is considered the content of what he or she is attempting

to communicate.

Channel

the particular medium (face to face, televison) that is used by the speaker to convey the

message

Receivers

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