OBHR 330 Chapter 13 and 14 Final Exam Questions with Correct
Answers (Grade A+)
Question 1: A factor of effective leaders that involves the use of some aspect of work relationship to
compel another to perform a certain action despite resistance
Answer: power
Question 2: A factor of effective leaders that involves the ability to use social forces to affect the
behavior of others
Answer: influence
Question 3: A factor of effective leaders that involves self-serving actions designed to affect the
behavior of others to achieve personals goals
Answer: organizational politics
Question 4: The first source of power where power is derived from an individual's position in an
organization
Answer: organizational power
Question 5: A type of organizational power where the authority of an individual is given by virtue of
position in the organization
Answer: legitimate power
Question 6: A type of organizational power that involves the ability to give or withhold tangible and
intangible rewards
Answer: reward power
Question 7: A type of organizational power that involves the ability to threaten, punish, or sanction
others
Answer: coercive power
Question 8: The second source of power where power derived from the unique characteristics of an
individual that are valued by the organization
Answer: personal power
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, Question 9: A type of personal power where power is based on special knowledge, skills, and expertise
that the individual possesses
Answer: expert power
Question 10: A type of personal power where power comes from coworkers' respect, admiration, and
loyalty
Answer: referent power
Question 11: Two individuals who performed a study where participants were assigned as leaders over
a group of other research participants and given the ability to direct group, evaluate members, and give
or withhold monetary rewards
Answer: Maner and Mead
Question 12: What did Maner and Mead's study measure?
Answer: measured the need for power
Question 13: What was the initial result of Maner and Mead's study?
Answer: unstable positions caused leaders to give best clues to themselves
Question 14: After adding information that there was a highly talented group member, what was the
result of the 2nd study conducted by Maner and Mead?
Answer: leader had high desire to exclude talented member
Question 15: A weapon of influence that involves the norm in which people are obliged to repay what
another person has provided
Answer: reciprocity
Question 16: A weapon of influence where once people make a choice, they encounter internal and
interpersonal pressure to behave in ways consistent with that choice
Answer: commitment and consistency
Question 17: A weapon of influence where when a lot of people are doing something, it seems like the
right thing to do
Answer: social proof
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Answers (Grade A+)
Question 1: A factor of effective leaders that involves the use of some aspect of work relationship to
compel another to perform a certain action despite resistance
Answer: power
Question 2: A factor of effective leaders that involves the ability to use social forces to affect the
behavior of others
Answer: influence
Question 3: A factor of effective leaders that involves self-serving actions designed to affect the
behavior of others to achieve personals goals
Answer: organizational politics
Question 4: The first source of power where power is derived from an individual's position in an
organization
Answer: organizational power
Question 5: A type of organizational power where the authority of an individual is given by virtue of
position in the organization
Answer: legitimate power
Question 6: A type of organizational power that involves the ability to give or withhold tangible and
intangible rewards
Answer: reward power
Question 7: A type of organizational power that involves the ability to threaten, punish, or sanction
others
Answer: coercive power
Question 8: The second source of power where power derived from the unique characteristics of an
individual that are valued by the organization
Answer: personal power
Page 1
, Question 9: A type of personal power where power is based on special knowledge, skills, and expertise
that the individual possesses
Answer: expert power
Question 10: A type of personal power where power comes from coworkers' respect, admiration, and
loyalty
Answer: referent power
Question 11: Two individuals who performed a study where participants were assigned as leaders over
a group of other research participants and given the ability to direct group, evaluate members, and give
or withhold monetary rewards
Answer: Maner and Mead
Question 12: What did Maner and Mead's study measure?
Answer: measured the need for power
Question 13: What was the initial result of Maner and Mead's study?
Answer: unstable positions caused leaders to give best clues to themselves
Question 14: After adding information that there was a highly talented group member, what was the
result of the 2nd study conducted by Maner and Mead?
Answer: leader had high desire to exclude talented member
Question 15: A weapon of influence that involves the norm in which people are obliged to repay what
another person has provided
Answer: reciprocity
Question 16: A weapon of influence where once people make a choice, they encounter internal and
interpersonal pressure to behave in ways consistent with that choice
Answer: commitment and consistency
Question 17: A weapon of influence where when a lot of people are doing something, it seems like the
right thing to do
Answer: social proof
Page 2
