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OBHR 330 Chapter 1 Review Questions with Correct Answers (Grade A+)

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OBHR 330 Chapter 1 Review Questions with Correct Answers (Grade A+)

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OBHR 330 Chapter 1 Review Questions with Correct Answers
(Grade A+)

Question 1: study of individual and group dynamics within an organizational setting

Answer: organizational behavior

Question 2: What is the first main goal of organizational behavior?

Answer: to explain why individuals and groups act the way they do in organizational settings

Question 3: What is the second main goal of organizational behavior?

Answer: to predict how individuals and groups will behave on the basis of internal and external factors

Question 4: What is the third main goal of organizational behavior?

Answer: to provide managers with the tools to draw out best effort from individuals and groups

Question 5: Which founder of organizational behavior was initially interested in the design of work and
skills required for jobs?

Answer: Hugo Munsterberg

Question 6: Which founder of organizational behavior measured abilities and tied them to performance
and also wrote the first I/O Psychology textbook?

Answer: Hugo Munsterberg

Question 7: Which founder of organizational behavior trained Wilhelm Wundt?

Answer: Hugo Munsterberg

Question 8: Which founder of OB was initially interested in personality and claimed that people were
different which led to different outcomes?

Answer: James Cattell

Question 9: Which founder of OB was trained by Wilhelm Wundt?

Answer: James Cattell




Page 1

, Question 10: Which founder of OB examined social influence and efficiency, and focused those studies
on salespersons and advertising?

Answer: Walter Dill Scott

Question 11: Which founder of OB became the first professor in the organizational behavior field and
created a consulting company?

Answer: Walter Dill Scott

Question 12: Who was responsible for revising the Stanford-Binet test to create mass testing (eventually
became the Army Alpha Test)

Answer: Walter Dill Scott

Question 13: Who was the engineer that believed science could help increase worker efficiency
performance? (increased efficiency up to 400%)

Answer: Fredrick W. Taylor

Question 14: Who created The Principles of Scientific Management, whose objective was to improve
efficiency in the labor force?

Answer: Fredrick W. Taylor

Question 15: What is the first principle of scientific management?

Answer: find the "one best way" to perform tasks

Question 16: What is the second principle of scientific management?

Answer: carefully match each worker to each task

Question 17: What is the third principle of scientific management?

Answer: closely supervise workers, reward and punish

Question 18: What is the fourth principle of scientific management?

Answer: task of management is planning and control

Question 19: Who was the first female I/O Psychologist who implemented principles of scientific
management? (First IO PhD)

Answer: Lillian Mohler Gillbreath



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