Bpi Test 1 Questions And Answers 100%
Accurate
Process - ANSWER--A series of actions or steps taken in order to achieve a particular
end
-A series of steps & decisions involved in the way work is completed. We may not
realize it, but _____es are everywhere & in every aspect of our leisure & work.
-Input -> Activities -> Output
What Process Problems Could There Be? - ANSWER-1) *Timing and Interdependency*
a. _____ Behavior
b. When a _____ occurs
c. Sequential steps
2) *Variability*
a. Averages hide crucial business _____ behavior
b. Variability in time -> loss of throughput
c. Variability in direction
Lean - ANSWER--Doing the right things
-Waste
-Improve speed, reduce cost
Six Sigma - ANSWER--Doing things right
-Quality
-Consistent quality, accuracy, timeliness
Lean Definition - ANSWER--A team-based form of continuous improvement that
focuses on identifying & eliminating waste. Waste is a non-value-added activity from the
viewpoint of the customer.
-Time, money, inventory -> waste
Process Elements - ANSWER-1) *Steps & Decisions*: a series of steps & decisions
involved in the way work is completed
2) *Variability of Processing Time & Flow*: the pattern of _____ing
3) *Timing & Interdependence*: when the arrivals happen, when people work, etc.
4) *Assignment of Resources*: how many & where they are assigned
BPI - ANSWER--A systematic approach to help organization optimize its underlying
processes to achieve more efficient results
-H. James Harrington's 1991 book, Business Process Improvement (business process
redesign & business process reengineering)
-_____ responsible for reducing cost & cycle time by as much as 90%, while improving
quality 60%
Accurate
Process - ANSWER--A series of actions or steps taken in order to achieve a particular
end
-A series of steps & decisions involved in the way work is completed. We may not
realize it, but _____es are everywhere & in every aspect of our leisure & work.
-Input -> Activities -> Output
What Process Problems Could There Be? - ANSWER-1) *Timing and Interdependency*
a. _____ Behavior
b. When a _____ occurs
c. Sequential steps
2) *Variability*
a. Averages hide crucial business _____ behavior
b. Variability in time -> loss of throughput
c. Variability in direction
Lean - ANSWER--Doing the right things
-Waste
-Improve speed, reduce cost
Six Sigma - ANSWER--Doing things right
-Quality
-Consistent quality, accuracy, timeliness
Lean Definition - ANSWER--A team-based form of continuous improvement that
focuses on identifying & eliminating waste. Waste is a non-value-added activity from the
viewpoint of the customer.
-Time, money, inventory -> waste
Process Elements - ANSWER-1) *Steps & Decisions*: a series of steps & decisions
involved in the way work is completed
2) *Variability of Processing Time & Flow*: the pattern of _____ing
3) *Timing & Interdependence*: when the arrivals happen, when people work, etc.
4) *Assignment of Resources*: how many & where they are assigned
BPI - ANSWER--A systematic approach to help organization optimize its underlying
processes to achieve more efficient results
-H. James Harrington's 1991 book, Business Process Improvement (business process
redesign & business process reengineering)
-_____ responsible for reducing cost & cycle time by as much as 90%, while improving
quality 60%
