C724 (INFORMATION SYSTEMS MANAGEMENT) WGU
UPDATED QUESTIONS AND CORRECT ANSWERS
Question:
1. Executive information system
Answer:
A system that facilitates and supports senior managerial de-cisions.
Question:
2. Data
Answer:
Unorganized data that lacks meaning.
Question:
3. Information
Answer:
Data that has been organized in a meaningful manner.
Question:
4. Information system
Answer:
An integrated network of components working together to convert data into useful information;
includes an input, a process, and an output; comprised of people, processes, machines, and
information technology.
Question:
5. Knowledge
Answer:
The practical application of information.
Question:
6. Data, Information, and Knowl-edge example
Answer:
Data: The number of people below the poverty line in the region is 50,000. Information: The number
of people below the poverty line increases between 2010 and 2018. Knowledge: The number of
people below the poverty line has increased due to stagnating wages and cuts to social programs.
Question:
7. Decision support system
Answer:
This system uses models and statistical analysis to help de-cision makers solve problems
Question:
8. Management information sys-tem (MIS)
,Answer:
Provides timely and accurate information that enables man-agers to manage their departments more
efficiently; analyzes performance.
Question:
9. Transaction processing system
Answer:
information system used for processing patient admissions, employee time cards, and purchase orders
Question:
10. Information management
Answer:
The management of organizational processes and systems; helps the organization reduce costs and
adds value to prod-ucts; helps the organization make better managerial deci-sions; stores and
processes data.
Question:
11. Information technology
Answer:
The use of computer and telecommunications systems for storing, retrieving, and sending
information; comprised of hardware, software, data, and networks.
Question:
12. information technology man-agement
Answer:
the management of hardware, software, data, networks, and people that facilitate access to
information and allow the organization to achieve business objectives.
Question:
13. Strategic information system
Answer:
provide tools used by an organization to accomplish specific tasks to gain competitive advantage.
Question:
14. Social Networking and inter-personal skills.
Answer:
Enhances interpersonal and relationship-forming skills.
Question:
15. Porters 5 competitive forces
Answer:
Intensity competitive rivalry bargaining power of customers bargaining power of suppliers threat of
new entrants threat of substitutes
Question:
16. Network economics (net-work-based strategy)
, Answer:
the cost of adding another business participant to a business venture is small, the potential gain is
great.
Question:
17. Business ecosystems
Answer:
Network of businesses involved in delivering a product through mutual cooperation.
Question:
18. Product differentiation (busi-ness strategy)
Answer:
offering a higher quality product to differentiate from others in the market
Question:
19. growth (business strategy)
Answer:
adding new products or new enhancements to existing products
Question:
20. Enterprise Resource Planning (ERP)
Answer:
Involves utilizing computer technology to link various aspects of a business; a very complex resource
planning system that spans the entire business; companies often have difficulty implementing the
system.
Question:
21. Customer Relationship Man-agement (CRM)
Answer:
Allows for personalized communication to customers.
Question:
22. Knowledge Management (KM)
Answer:
These systems provide tools to help manage organizational knowledge and create value to meet
business requirements and strategic goals.
Question:
23. chief executive officer (CEO)
Answer:
also called president or managing director, is responsible for the success or failure of the company,
creating the compa-ny culture, selecting the senior management team, setting strategy and vision, and
selecting projects to fund.
Question:
24. chief operations officer (COO)
, Answer:
is the director of operations, responsible for the oversight of internal operations on a day-to-day basis
and for monitoring production quotas
Question:
25. chief financial officer (CFO)
Answer:
manages the company's cash flow and evaluates and com-municates financial risks.
Question:
26. chief information officer (CIO)
Answer:
a business leader who analyzes internal business processes such as payroll and billing, reshapes the
physical infrastruc-ture and network purchases to meet business goals, and leads the workforce to
implement critical IT internal projects; responsible for information systems strategic thinking and
planning.
Question:
27. chief technology officer (CTO)
Answer:
has ultimate responsibility for all technology implementa-tion, maintaining technology compliance
regulations, and identifying technology risks for the company.
Question:
28. chief security officer (CSO)
Answer:
is the highest level executive concerned with the overall se-curity functions and policies of a business.
Question:
29. Systems Analyst
Answer:
A change agent who uses design and analysis techniques to solve organizational problems using
information technolo-gy; they report about system development and keep others informed; should
understand overall business processes; focuses on analysis, design, and implementation
Question:
30. Information Security Analyst
Answer:
Their goal is to ensure that data and systems are secure to prevent breaches.
Question:
31. Information Security
Answer:
The concept of protecting valuable information assets.
Question:
32. Project Manager
UPDATED QUESTIONS AND CORRECT ANSWERS
Question:
1. Executive information system
Answer:
A system that facilitates and supports senior managerial de-cisions.
Question:
2. Data
Answer:
Unorganized data that lacks meaning.
Question:
3. Information
Answer:
Data that has been organized in a meaningful manner.
Question:
4. Information system
Answer:
An integrated network of components working together to convert data into useful information;
includes an input, a process, and an output; comprised of people, processes, machines, and
information technology.
Question:
5. Knowledge
Answer:
The practical application of information.
Question:
6. Data, Information, and Knowl-edge example
Answer:
Data: The number of people below the poverty line in the region is 50,000. Information: The number
of people below the poverty line increases between 2010 and 2018. Knowledge: The number of
people below the poverty line has increased due to stagnating wages and cuts to social programs.
Question:
7. Decision support system
Answer:
This system uses models and statistical analysis to help de-cision makers solve problems
Question:
8. Management information sys-tem (MIS)
,Answer:
Provides timely and accurate information that enables man-agers to manage their departments more
efficiently; analyzes performance.
Question:
9. Transaction processing system
Answer:
information system used for processing patient admissions, employee time cards, and purchase orders
Question:
10. Information management
Answer:
The management of organizational processes and systems; helps the organization reduce costs and
adds value to prod-ucts; helps the organization make better managerial deci-sions; stores and
processes data.
Question:
11. Information technology
Answer:
The use of computer and telecommunications systems for storing, retrieving, and sending
information; comprised of hardware, software, data, and networks.
Question:
12. information technology man-agement
Answer:
the management of hardware, software, data, networks, and people that facilitate access to
information and allow the organization to achieve business objectives.
Question:
13. Strategic information system
Answer:
provide tools used by an organization to accomplish specific tasks to gain competitive advantage.
Question:
14. Social Networking and inter-personal skills.
Answer:
Enhances interpersonal and relationship-forming skills.
Question:
15. Porters 5 competitive forces
Answer:
Intensity competitive rivalry bargaining power of customers bargaining power of suppliers threat of
new entrants threat of substitutes
Question:
16. Network economics (net-work-based strategy)
, Answer:
the cost of adding another business participant to a business venture is small, the potential gain is
great.
Question:
17. Business ecosystems
Answer:
Network of businesses involved in delivering a product through mutual cooperation.
Question:
18. Product differentiation (busi-ness strategy)
Answer:
offering a higher quality product to differentiate from others in the market
Question:
19. growth (business strategy)
Answer:
adding new products or new enhancements to existing products
Question:
20. Enterprise Resource Planning (ERP)
Answer:
Involves utilizing computer technology to link various aspects of a business; a very complex resource
planning system that spans the entire business; companies often have difficulty implementing the
system.
Question:
21. Customer Relationship Man-agement (CRM)
Answer:
Allows for personalized communication to customers.
Question:
22. Knowledge Management (KM)
Answer:
These systems provide tools to help manage organizational knowledge and create value to meet
business requirements and strategic goals.
Question:
23. chief executive officer (CEO)
Answer:
also called president or managing director, is responsible for the success or failure of the company,
creating the compa-ny culture, selecting the senior management team, setting strategy and vision, and
selecting projects to fund.
Question:
24. chief operations officer (COO)
, Answer:
is the director of operations, responsible for the oversight of internal operations on a day-to-day basis
and for monitoring production quotas
Question:
25. chief financial officer (CFO)
Answer:
manages the company's cash flow and evaluates and com-municates financial risks.
Question:
26. chief information officer (CIO)
Answer:
a business leader who analyzes internal business processes such as payroll and billing, reshapes the
physical infrastruc-ture and network purchases to meet business goals, and leads the workforce to
implement critical IT internal projects; responsible for information systems strategic thinking and
planning.
Question:
27. chief technology officer (CTO)
Answer:
has ultimate responsibility for all technology implementa-tion, maintaining technology compliance
regulations, and identifying technology risks for the company.
Question:
28. chief security officer (CSO)
Answer:
is the highest level executive concerned with the overall se-curity functions and policies of a business.
Question:
29. Systems Analyst
Answer:
A change agent who uses design and analysis techniques to solve organizational problems using
information technolo-gy; they report about system development and keep others informed; should
understand overall business processes; focuses on analysis, design, and implementation
Question:
30. Information Security Analyst
Answer:
Their goal is to ensure that data and systems are secure to prevent breaches.
Question:
31. Information Security
Answer:
The concept of protecting valuable information assets.
Question:
32. Project Manager